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SuiteCommerce vs Salesforce Commerce Cloud: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of SuiteCommerce vs. Salesforce Commerce Cloud is based on a specific set of business needs and context. The comparison uses 2256 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing SuiteCommerce and Salesforce Commerce Cloud

SuiteCommerce, Salesforce Commerce Cloud, Neto, Miva eCommerce, etc., belong to a category of solutions that help E-Commerce Platform. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

SuiteCommerce covers Order Management with Offline, Engagement Management, Campaign Management with E-Mail, Products & Pricelist Management with Website, etc.

Salesforce Commerce Cloud focuses on Engagement Management with Offline, Merchandising with Promotions, Social Media Management, Content Management with Promotions, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo SuiteCommerce

Focus area

SuiteCommerce is better than Salesforce Commerce Cloud for

Software Failure Risk

  • medium

logo Salesforce Commerce Cloud

Focus area

Salesforce Commerce Cloud is better than SuiteCommerce for

Software Failure Risk

  • low

About

B2B & B2C Ecommerce Platform

Commerce Cloud: Customer Experience & Retail ... - Salesforce.com

Age

1977

1999

Financials

IPO

IPO

Business Need

Total Processes
(we found evidences for)

62

77

Total Goals
(we found evidences for)

12

13

Top Processes

Evidences indicate better relative satisfaction



engagement management

engaging and following up


campaign management

campaign analytics


helpdesk management


products & pricelist management


workflow management


sales document management

proposal & quote management

contract management


content management

content publishing


communication management

sending & publishing communications

tracking & monitoring communications


training & onboarding



personalized marketing


generation of new leads


billing and invoice management


payment management


account management


competitive intelligence


touchpoint management


channel management


customer feedback management

measuring customer satisfaction


rating and review management


loyalty management


social media management


contact list management



category management




sales call management


opportunity management




database marketing



relationship management



promotion management



pipeline management


discount management


conversion management



segmentation and targeting


business development


lifetime value management


Top Goals

Goals Achieved

  • Acquire customers

  • Increase sales & revenue

  • Enhance customer relationships

  • Launch new products

  • Improve visibility

  • Scale best practices

  • Enter new markets internationally or locally

  • Grow market share

  • Build brand awareness

  • Increase average basket value

  • Improve ROI

  • Improve efficiency

  • See 9 more
  • Acquire customers

  • Increase sales & revenue

  • Enhance customer relationships

  • Scale best practices

  • Improve digital and social presence

  • Improve brand engagement

  • Grow market share

  • Enter new markets internationally or locally

  • Build brand awareness

  • Improve stakeholder relations

  • Launch new products

  • Establish thought leadership

  • Improve efficiency

  • See 10 more

Top Channels

Channels Used

  • promotions

  • offline

  • phone calls

  • point of sale

  • website

  • e-mail

  • support groups

  • mobile

  • coupons

  • social media

  • on premises

  • display advertisement

  • video

  • events

  • trade shows

  • See 12 more
  • promotions

  • offline

  • phone calls

  • point of sale

  • website

  • e-mail

  • support groups

  • mobile

  • coupons

  • social media

  • on premises

  • display advertisement

  • video

  • events

  • trade shows

  • See 12 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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low

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Security & Privacy Risk

medium

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low

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Integration Risk

low

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low

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Migration Risk

medium

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low

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Business Setting