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Survey Planet vs Customer Thermometer: 2024 Ultimate Comparison Guide

Failure Risk Guidance Security Report ?

Failure Risk for Survey Planet medium Failure Risk for Customer Thermometer low
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Comparison Summary

This comparison report of Survey Planet vs. Customer Thermometer is based on a specific set of business needs and context. The comparison uses 2210 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Survey Planet and Customer Thermometer

Survey Planet, and Customer Thermometer belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Survey Planet covers White-Labeled Surveys, Collecting Feedback, Engaging Conversational Surveys, Social Media Management with Social Media, etc.

Customer Thermometer focuses on Collecting Feedback, Helpdesk Management, Engaging Conversational Surveys, Communication Management with E-Mail, etc.

"I created my first survey app in just 15 minutes. I’m a musician and was polling my fans on a selection of songs for my next album. I shared the survey via Facebook and also printed it out to hand out. The Results Section made it simple to summarize... all the votes and gave me the demographic info I was looking for as well. I shared the results with my fans and am now busy recording the twelve songs for my next album. Thanks, SurveyPlanet! " - John Graham

"It’s been great for us – really important to us – especially when it comes to maintaining the quality of our store network. We get great feedback asking for stores to be recruited in a particular geographic areas. This is great – so we can send it o...n to our field team, so that they know where to target next. " - Matt Gould

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Survey Planet

Focus area

Software Failure Risk

  • medium

logo Customer Thermometer

Focus area

Customer Thermometer is better than Survey Planet for

Software Failure Risk

  • low

About

Online Survey Tools for creation and sharing of surveys online supporting feedback management and user experience

Customer Feedback Tool for Real-time, actionable feedback from the customers at your fingertips

Financials

NA

PRIVATE

Business Need

Total Processes
(we found evidences for)

11

46

Total Goals
(we found evidences for)

4

10

Top Processes

Evidences indicate better relative satisfaction

white labeling

Read Reviews (33)

Read Reviews (2)

customer feedback management

Read Reviews (8)

Read Reviews (300)

measuring customer satisfaction

Read Reviews (1)

Read Reviews (52)

engagement management

Read Reviews (2)

Read Reviews (57)

engaging and following up

Read Reviews (2)

Read Reviews (42)

social media management

Read Reviews (1)

Read Reviews (9)

sales document management

Read Reviews (1)

Read Reviews (18)

proposal & quote management

Read Reviews (1)

Read Reviews (2)

loyalty management

Read Reviews (0)

Read Reviews (3)

helpdesk management

Read Reviews (0)

Read Reviews (75)

sending & publishing communications

Read Reviews (0)

Read Reviews (27)

communication management

Read Reviews (0)

Read Reviews (27)

sending & publishing communications

Read Reviews (0)

Read Reviews (27)

rating and review management

Read Reviews (0)

Read Reviews (22)

contact list management

Read Reviews (0)

Read Reviews (21)

competitive intelligence

Read Reviews (0)

Read Reviews (9)

lifetime value management

Read Reviews (0)

Read Reviews (8)

training & onboarding

Read Reviews (0)

Read Reviews (4)

customer case management

Read Reviews (0)

Read Reviews (2)

relationship management

Read Reviews (0)

Read Reviews (2)

SeealllessActivities

Top Goals

Goals Achieved

  • Build brand awareness

  • Enhance customer relationships

  • Increase sales & revenue

  • Acquire customers

  • See 1 more

  • Enhance customer relationships

  • Acquire customers

  • Scale best practices

  • Increase customer life time value

  • Improve stakeholder relations

  • Improve ROI

  • Improve visibility

  • Build brand awareness

  • Improve digital and social presence

  • Establish thought leadership

  • See 7 more

Top Channels

Channels Used

  • e-mail

  • promotions

  • phone calls

  • social media

  • channel partners

  • Twitter

  • offline

  • support groups

  • user generated content

  • blogs

  • on premises

  • website

  • Instagram

  • mass media

  • television

  • games

  • events

  • trade shows

  • LinkedIn

  • See 16 more

  • e-mail

  • promotions

  • phone calls

  • social media

  • channel partners

  • Twitter

  • offline

  • support groups

  • user generated content

  • blogs

  • on premises

  • website

  • Instagram

  • mass media

  • television

  • games

  • events

  • trade shows

  • LinkedIn

  • See 16 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

No Data

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low

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Security & Privacy Risk

medium

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low

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Integration Risk

medium

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low

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Migration Risk

medium

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low

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IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting