Comparison Summary
This comparison report of Survey Planet vs. Customer Thermometer is based on a specific set of business needs and context. The comparison uses 2210 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Survey Planet and Customer Thermometer
Survey Planet, and Customer Thermometer belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Survey Planet covers White-Labeled Surveys, Collecting Feedback, Engaging Conversational Surveys, Social Media Management with Social Media, etc.
Customer Thermometer focuses on Collecting Feedback, Helpdesk Management, Engaging Conversational Surveys, Communication Management with E-Mail, etc.
"I created my first survey app in just 15 minutes. I’m a musician and was polling my fans on a selection of songs for my next album. I shared the survey via Facebook and also printed it out to hand out. The Results Section made it simple to summarize... all the votes and gave me the demographic info I was looking for as well. I shared the results with my fans and am now busy recording the twelve songs for my next album. Thanks, SurveyPlanet! " - John Graham
"It’s been great for us – really important to us – especially when it comes to maintaining the quality of our store network. We get great feedback asking for stores to be recruited in a particular geographic areas. This is great – so we can send it o...n to our field team, so that they know where to target next. " - Matt Gould
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
Customer Thermometer
Focus area
Customer Thermometer is better than Survey Planet for
Software Failure Risk
About
Online Survey Tools for creation and sharing of surveys online supporting feedback management and user experience
Customer Feedback Tool for Real-time, actionable feedback from the customers at your fingertips
Financials
NA
PRIVATE
Business Need
Total Processes
(we found evidences for)
11
46
Total Goals
(we found evidences for)
4
10
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Build brand awareness
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Enhance customer relationships
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Increase sales & revenue
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Acquire customers
- See 1 more
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Enhance customer relationships
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Acquire customers
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Scale best practices
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Increase customer life time value
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Improve stakeholder relations
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Improve ROI
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Improve visibility
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Build brand awareness
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Improve digital and social presence
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Establish thought leadership
- See 7 more
Top Channels
Channels Used
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e-mail
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promotions
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phone calls
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social media
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channel partners
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Twitter
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offline
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support groups
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user generated content
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blogs
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on premises
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website
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Instagram
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mass media
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television
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games
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events
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trade shows
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LinkedIn
- See 16 more
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e-mail
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promotions
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phone calls
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social media
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channel partners
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Twitter
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offline
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support groups
-
user generated content
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blogs
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on premises
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website
-
Instagram
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mass media
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television
-
games
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events
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trade shows
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LinkedIn
- See 16 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
