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Survey Planet vs ServiceGuru Kiosk: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of Survey Planet vs. ServiceGuru Kiosk is based on a specific set of business needs and context. The comparison uses 598 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Survey Planet and ServiceGuru Kiosk

Survey Planet, and ServiceGuru Kiosk belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Survey Planet covers White-Labeled Surveys, Collecting Feedback, Engaging Conversational Surveys, Social Media Management with Social Media, etc.

ServiceGuru Kiosk focuses on Rating And Review Management with Review Sites, Collecting Feedback with Offline, Review Customer Feedback with Review Sites, Helpdesk Management, etc.

"SurveyPlanet is the best website to create surveys! It is very convenient, and it is possible to do many things even if you just decide to keep the free version. The biggest advantage to SurveyPlanet compared to other platforms is the unlimited numb...er of answers you can get. Thank you! " - Adrien Cabon

"We thought we were getting a lot of feedback and reviews. Holy cow were we wrong. It's much easier to run each location on 500 ratings/reviews per month from our guests vs. 10. We had no idea what we didn't know. " - Bassel Osmani

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Survey Planet

Focus area

Survey Planet is better than ServiceGuru Kiosk for

Software Failure Risk

  • medium

logo ServiceGuru Kiosk

Focus area

ServiceGuru Kiosk is better than Survey Planet for

Software Failure Risk

  • medium

About

Online Survey Tools for creation and sharing of surveys online supporting feedback management and user experience

Customer Service Review Tool to Collect and Measure Reviews at the Point of Service

Financials

NA

Business Need

Total Processes
(we found evidences for)

11

12

Total Goals
(we found evidences for)

4

3

Top Processes

Evidences indicate better relative satisfaction



customer feedback management

measuring customer satisfaction


engagement management

engaging and following up


rating and review management


sales review & feedback


helpdesk management


campaign management


competitive intelligence


contact list management


Top Goals

Goals Achieved

  • Build brand awareness

  • Enhance customer relationships

  • Increase sales & revenue

  • Acquire customers

  • See 1 more
  • Improve digital and social presence

  • Enhance customer relationships

  • Grow market share

Top Channels

Channels Used

  • offline

  • on premises

  • review sites

  • promotions

  • social media

  • Facebook

  • Yelp

  • website

  • e-mail

  • coupons

  • Tripadvisor

  • See 8 more
  • offline

  • on premises

  • review sites

  • promotions

  • social media

  • Facebook

  • Yelp

  • website

  • e-mail

  • coupons

  • Tripadvisor

  • See 8 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

No Data

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No Data

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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medium

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Migration Risk

medium

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medium

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Business Setting