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Survey Planet vs Thematic: 2024 Ultimate Comparison Guide

Failure Risk Guidance Security Report ?

Failure Risk for Survey Planet medium Failure Risk for Thematic low
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Comparison Summary

This comparison report of Survey Planet vs. Thematic is based on a specific set of business needs and context. The comparison uses 1731 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Survey Planet and Thematic

Survey Planet, and Thematic belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Survey Planet covers White-Labeled Surveys, Collecting Feedback, Engaging Conversational Surveys, Social Media Management with Social Media, etc.

Thematic focuses on Customer Feedback Management, Engagement Management with Chat, Helpdesk Management with Phone Calls, Market Research, etc.

"I created my first survey app in just 15 minutes. I’m a musician and was polling my fans on a selection of songs for my next album. I shared the survey via Facebook and also printed it out to hand out. The Results Section made it simple to summarize... all the votes and gave me the demographic info I was looking for as well. I shared the results with my fans and am now busy recording the twelve songs for my next album. Thanks, SurveyPlanet! " - John Graham

"With Thematic it is possible to get a much better idea of what the mood and importance of issues are to our customers. " - Young Ly

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Survey Planet

Focus area

Survey Planet is better than Thematic for

Software Failure Risk

  • medium

logo Thematic

Focus area

Thematic is better than Survey Planet for

Software Failure Risk

  • low

About

Online Survey Tools for creation and sharing of surveys online supporting feedback management and user experience

Feedback Analysis Platform to Unlock the value of product

Financials

NA

SEED

Business Need

Total Processes
(we found evidences for)

11

37

Total Goals
(we found evidences for)

4

11

Top Processes

Evidences indicate better relative satisfaction

white labeling

Read Reviews (33)

Read Reviews (0)

customer feedback management

Read Reviews (8)

Read Reviews (207)

measuring customer satisfaction

Read Reviews (1)

Read Reviews (9)

engagement management

Read Reviews (2)

Read Reviews (24)

engaging and following up

Read Reviews (2)

Read Reviews (16)

social media management

Read Reviews (1)

Read Reviews (12)

loyalty management

Read Reviews (0)

Read Reviews (3)

customise loyalty program

Read Reviews (0)

Read Reviews (3)

helpdesk management

Read Reviews (0)

Read Reviews (23)

rating and review management

Read Reviews (0)

Read Reviews (11)

sales review & feedback

Read Reviews (0)

Read Reviews (7)

workflow management

Read Reviews (0)

Read Reviews (6)

generation of new leads

Read Reviews (0)

Read Reviews (4)

lead qualification: technographic

Read Reviews (0)

Read Reviews (2)

lead qualification

Read Reviews (0)

Read Reviews (2)

lead qualification: technographic

Read Reviews (0)

Read Reviews (2)

knowledge management

Read Reviews (0)

Read Reviews (2)

lifetime value management

Read Reviews (0)

Read Reviews (2)

SeealllessActivities

Top Goals

Goals Achieved

  • Build brand awareness

  • Enhance customer relationships

  • Increase sales & revenue

  • Acquire customers

  • See 1 more

  • Enhance customer relationships

  • Acquire customers

  • Improve ROI

  • Scale best practices

  • Increase sales & revenue

  • Improve brand engagement

  • Improve stakeholder relations

  • Enter new markets internationally or locally

  • Improve consistency

  • Improve efficiency

  • Improve digital and social presence

  • See 8 more

Top Channels

Channels Used

  • phone calls

  • chat

  • social media

  • promotions

  • offline

  • point of sale

  • LinkedIn

  • e-mail

  • user generated content

  • blogs

  • mobile

  • trade shows

  • mobile app

  • website

  • on premises

  • See 12 more

  • phone calls

  • chat

  • social media

  • promotions

  • offline

  • point of sale

  • LinkedIn

  • e-mail

  • user generated content

  • blogs

  • mobile

  • trade shows

  • mobile app

  • website

  • on premises

  • See 12 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

No Data

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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low

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Migration Risk

medium

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medium

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IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting