Comparison Summary
This comparison report of Survey Planet vs. Thematic is based on a specific set of business needs and context. The comparison uses 1731 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Survey Planet and Thematic
Survey Planet, and Thematic belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Survey Planet covers White-Labeled Surveys, Collecting Feedback, Engaging Conversational Surveys, Social Media Management with Social Media, etc.
Thematic focuses on Customer Feedback Management, Engagement Management with Chat, Helpdesk Management with Phone Calls, Market Research, etc.
"Several of our non-profit clients recently decided to conduct surveys of their supporters, and we were asked to seek out a good solution for conducting these surveys. One of the biggest challenge was finding a free service that did not severely limi...t the number of questions we could ask nor the number of respondents we could allow. We determined that SurveyPlanet had the flexibility and services we required. Building questions was simple and effortless, and we are now analyzing the results with the excellent tools available. We highly encourage others seeking an easy way to conduct surveys to use this excellent service. " - Bob Bogard
"Thematic helps us identify themes in customer feedback which informs where our teams should focus their attention. " - Tania Parangi
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
Online Survey Tools for creation and sharing of surveys online supporting feedback management and user experience
Feedback Analysis Platform to Unlock the value of product
Financials
NA
SEED
Business Need
Total Processes
(we found evidences for)
11
37
Total Goals
(we found evidences for)
4
11
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Build brand awareness
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Enhance customer relationships
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Increase sales & revenue
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Acquire customers
- See 1 more
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Enhance customer relationships
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Acquire customers
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Improve ROI
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Scale best practices
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Increase sales & revenue
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Improve brand engagement
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Improve stakeholder relations
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Enter new markets internationally or locally
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Improve consistency
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Improve efficiency
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Improve digital and social presence
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Top Channels
Channels Used
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phone calls
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chat
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social media
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promotions
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offline
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point of sale
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LinkedIn
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e-mail
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user generated content
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blogs
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mobile
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trade shows
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mobile app
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website
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on premises
- See 12 more
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phone calls
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chat
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social media
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promotions
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offline
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point of sale
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LinkedIn
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e-mail
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user generated content
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blogs
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mobile
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trade shows
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mobile app
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website
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on premises
- See 12 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
