Comparison Summary
This comparison report of Survey Planet vs. Wonderflow is based on a specific set of business needs and context. The comparison uses 1207 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Survey Planet and Wonderflow
Survey Planet, and Wonderflow belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Survey Planet covers White-Labeled Surveys, Collecting Feedback, Engaging Conversational Surveys, Social Media Management with Social Media, etc.
Wonderflow focuses on Helpdesk Management with Phone Calls, Customer Feedback Management, Sales Call Management with Phone Calls, Rating And Review Management, etc.
"Several of our non-profit clients recently decided to conduct surveys of their supporters, and we were asked to seek out a good solution for conducting these surveys. One of the biggest challenge was finding a free service that did not severely limi...t the number of questions we could ask nor the number of respondents we could allow. We determined that SurveyPlanet had the flexibility and services we required. Building questions was simple and effortless, and we are now analyzing the results with the excellent tools available. We highly encourage others seeking an easy way to conduct surveys to use this excellent service. " - Bob Bogard
"At DHL Express, we take customer feedback very seriously. Wonderflow helps us gather all these types of customer feedback in one place. Through the state-of-the art NLP engine they offer, all our data is analyzed, categorized and presented in an eas...y to understand online dashboard. With Wonderflow, we at DHL Express Netherlands are taking the next step towards becoming truly customer-centric. " - Cyrella Hofman
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
Online Survey Tools for creation and sharing of surveys online supporting feedback management and user experience
Simple Customer Feedback Analytics
Financials
NA
SEED
Business Need
Total Processes
(we found evidences for)
11
32
Total Goals
(we found evidences for)
4
9
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Build brand awareness
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Enhance customer relationships
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Increase sales & revenue
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Acquire customers
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Enhance customer relationships
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Launch new products
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Enter new markets internationally or locally
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Grow market share
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Increase sales & revenue
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Improve brand engagement
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Improve efficiency
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Improve digital and social presence
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Acquire customers
- See 6 more
Top Channels
Channels Used
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phone calls
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e-mail
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social media
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chat
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user generated content
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blogs
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mobile
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mobile app
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promotions
- See 6 more
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phone calls
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e-mail
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social media
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chat
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user generated content
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blogs
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mobile
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mobile app
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promotions
- See 6 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
