cuspera logo CUSPERA

SurveyGold application vs Thematic: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of SurveyGold application vs. Thematic is based on a specific set of business needs and context. The comparison uses 1988 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing SurveyGold application and Thematic

SurveyGold application, Thematic, GoSurvey, LimeSurvey, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

SurveyGold application covers Social Media Management with Offline, Communication Management, Engaging Conversational Surveys with Mobile, Lead Engagement with Mobile, etc.

Thematic focuses on Customer Feedback Management, Engagement Management with Chat, Helpdesk Management with Phone Calls, Market Research, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo SurveyGold application

Focus area

SurveyGold application is better than Thematic for

Software Failure Risk

  • low

logo Thematic

Focus area

Thematic is better than SurveyGold application for

Software Failure Risk

  • low

About

Survey Everywhere - SurveyGold - surveygoldsolutions.com

Feedback Analysis Platform to Unlock the value of product

Financials

NA

SEED

Business Need

Total Processes
(we found evidences for)

22

37

Total Goals
(we found evidences for)

4

11

Top Processes

Evidences indicate better relative satisfaction


social media management

engaging on social media


communication management

sending & publishing communications


engagement management

engaging and following up





sales document management


customer feedback management





helpdesk management


rating and review management


sales review & feedback


workflow management


generation of new leads


customise loyalty program


loyalty management

customise loyalty program



lead qualification: technographic


lead qualification

lead qualification: technographic


knowledge management


lifetime value management


Top Goals

Goals Achieved

  • Improve efficiency

  • Enhance customer relationships

  • Manage risk

  • Improve navigation

  • See 1 more
  • Enhance customer relationships

  • Acquire customers

  • Improve ROI

  • Scale best practices

  • Increase sales & revenue

  • Improve brand engagement

  • Improve stakeholder relations

  • Enter new markets internationally or locally

  • Improve consistency

  • Improve efficiency

  • Improve digital and social presence

  • See 8 more

Top Channels

Channels Used

  • phone calls

  • chat

  • social media

  • promotions

  • offline

  • point of sale

  • LinkedIn

  • e-mail

  • user generated content

  • blogs

  • mobile

  • trade shows

  • mobile app

  • website

  • on premises

  • See 12 more
  • phone calls

  • chat

  • social media

  • promotions

  • offline

  • point of sale

  • LinkedIn

  • e-mail

  • user generated content

  • blogs

  • mobile

  • trade shows

  • mobile app

  • website

  • on premises

  • See 12 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Security & Privacy Risk

medium

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Integration Risk

medium

{{{rsh_C_1}}}

low

{{{rsh_C_1}}}

Migration Risk

low

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Business Setting