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Compare SurveyMonkey CX vs IFS Cloud

Failure Risk Guidance Security Report ?

Failure Risk for SurveyMonkey CX medium Failure Risk for IFS Cloud low
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Comparison Summary

For SurveyMonkey CX vs IFS Cloud comparison, Our AI algorithm looked at 1106 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using SurveyMonkey CX and IFS Cloud to solve their respective business needs.

Pros and cons of SurveyMonkey CX and IFS Cloud

SurveyMonkey CX is more suited to businesses that require Collecting Feedback and Campaign Management where as IFS Cloud is focused towards Sales Document Management with Mobile and Engagement Management .

logo SurveyMonkey CX

Focus area

SurveyMonkey CX is better than IFS Cloud for

Software Failure Risk

  • medium

logo IFS Cloud

Focus area

Software Failure Risk

  • low

About

Feedback management tool to build a CX program that adapts to customer needs

Cloud software for companies who want to differentiate on service

Age

1999

Financials

PRIVATE

Business Need

Total Processes
(we found evidences for)

35

25

Total Goals
(we found evidences for)

7

8

Top Processes

Evidences indicate better relative satisfaction

customer feedback management

Read Reviews (96)

Read Reviews (1)

measuring net promoter score

Read Reviews (47)

Read Reviews (0)

measuring customer satisfaction

Read Reviews (14)

Read Reviews (1)

engagement management

Read Reviews (16)

Read Reviews (7)

engaging and following up

Read Reviews (13)

Read Reviews (4)

campaign management

Read Reviews (14)

Read Reviews (0)

competitive intelligence

Read Reviews (8)

Read Reviews (2)

helpdesk management

Read Reviews (7)

Read Reviews (1)

content management

Read Reviews (7)

Read Reviews (0)

content sharing

Read Reviews (7)

Read Reviews (0)

training & onboarding

Read Reviews (6)

Read Reviews (0)

rating and review management

Read Reviews (5)

Read Reviews (0)

conference call management

Read Reviews (2)

Read Reviews (0)

products & pricelist management

Read Reviews (2)

Read Reviews (2)

contract management

Read Reviews (0)

Read Reviews (7)

sales document management

Read Reviews (0)

Read Reviews (8)

contract management

Read Reviews (0)

Read Reviews (7)

contact list management

Read Reviews (0)

Read Reviews (3)

knowledge management

Read Reviews (0)

Read Reviews (3)

business development

Read Reviews (0)

Read Reviews (2)

relationship management

Read Reviews (0)

Read Reviews (2)

SeealllessActivities

Top Goals

Goals Achieved

  • Enhance customer relationships

  • Increase sales & revenue

  • Acquire customers

  • Grow market share

  • Improve ROI

  • Scale best practices

  • Enter new markets internationally or locally

  • See 4 more

  • Enhance customer relationships

  • Improve visibility

  • Grow market share

  • Scale best practices

  • Improve efficiency

  • Increase sales & revenue

  • Acquire customers

  • Enter new markets internationally or locally

  • See 5 more

Top Channels

Channels Used

  • mobile

  • mobile

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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low

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Migration Risk

medium

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medium

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IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting