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SurveyMonkey CX vs IFS Cloud: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of SurveyMonkey CX vs. IFS Cloud is based on a specific set of business needs and context. The comparison uses 1106 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing SurveyMonkey CX and IFS Cloud

SurveyMonkey CX, SatisMeter, CustomerSure, etc., belong to a category of solutions that help Customer Feedback Management, whereas IFS Cloud belong to a category of solutions that help Field Service Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

SurveyMonkey CX covers Collecting Feedback, Campaign Management, Engaging Conversational Surveys, Competitive Intelligence with Promotions, etc.

IFS Cloud focuses on Sales Document Management with Mobile, Engagement Management, Contact List Management with Mobile, Knowledge Management with Mobile, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo SurveyMonkey CX

Focus area

SurveyMonkey CX is better than IFS Cloud for

Software Failure Risk

  • medium

logo IFS Cloud

Focus area

Software Failure Risk

  • low

About

Feedback management tool to build a CX program that adapts to customer needs

Cloud software for companies who want to differentiate on service

Age

1999

Financials

PRIVATE

Business Need

Total Processes
(we found evidences for)

35

25

Total Goals
(we found evidences for)

7

8

Top Processes

Evidences indicate better relative satisfaction


customer feedback management

measuring net promoter score

measuring customer satisfaction


engagement management

engaging and following up


campaign management


competitive intelligence


helpdesk management


content management



training & onboarding


rating and review management



conference call management



products & pricelist management


contract management


sales document management

contract management


contact list management


knowledge management


business development


relationship management


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Increase sales & revenue

  • Acquire customers

  • Grow market share

  • Improve ROI

  • Scale best practices

  • Enter new markets internationally or locally

  • See 4 more
  • Enhance customer relationships

  • Improve visibility

  • Grow market share

  • Scale best practices

  • Improve efficiency

  • Increase sales & revenue

  • Acquire customers

  • Enter new markets internationally or locally

  • See 5 more

Top Channels

Channels Used

  • mobile

  • mobile

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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low

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Migration Risk

medium

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medium

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Business Setting