SurveyMonkey CX Overview
SurveyMonkey's powerful platform helps CX teams gather feedback, find gaps, and improve their brand. Improving customer success is made easier with SurveyMonkey CX.
Use Cases
Customers recommend Collecting Feedback, Engaging Conversational Surveys, Campaign Management, as the business use cases that they have been most satisfied with while using SurveyMonkey CX.
Business Priorities
Improve Customer Satisfaction and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using SurveyMonkey CX.
SurveyMonkey CX Use-Cases and Business Priorities: Customer Satisfaction Data
SurveyMonkey CX works with different mediums / channels such as Promotions.
SurveyMonkey CX's features include Embedded Survey Forms, Dashboard, Personalization, etc. and SurveyMonkey CX support capabilities include 24/7 Support, Chat Support, Email Support, etc. also SurveyMonkey CX analytics capabilities include Analytics, and Custom Reports.
Reviews
"...We were able to gather quick customer satisfaction information with ease...." Peer review by Brittney V, Product Advisor, Automotive
SurveyMonkey CX, SmileBack, SurveyMethods, Medallia Agent Connect, Zenloop, etc., all belong to a category of solutions that help Customer Feedback Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for SurveyMonkey CX
Top Industries
- Financial Services
- Human Resources
- Real Estate
Popular in
- Mid Market
- Enterprise
- Small Business
SurveyMonkey CX is popular in Financial Services, Human Resources, and Real Estate and is widely used by Mid Market, Enterprise, and Small Business.
Comprehensive Insights on SurveyMonkey CX Use Cases
What solutions does SurveyMonkey CX provide for Collecting Feedback?
What solutions does SurveyMonkey CX provide for Engaging Conversational Surveys?
How can SurveyMonkey CX optimize your Campaign Management Workflow?
What solutions does SurveyMonkey CX provide for Competitive Intelligence?
22+ more Business Use Cases
11 buyers and buying teams have used Cuspera to assess how well SurveyMonkey CX solved their Customer Feedback Management needs. Cuspera uses 809 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Feedback Management needs.
Case Studies
CASE STUDY Golden State Warriors
Case Study United Way
CASE STUDY Sakura of America
Case Study Dartmouth-Hitchcock
CASE STUDY ClickUp
Case Study Food Banks Canada
Frequently Asked Questions(FAQ)
for SurveyMonkey CX
What is SurveyMonkey CX used for?
What are the top features of SurveyMonkey CX?
Who uses SurveyMonkey CX?
What are SurveyMonkey CX alternatives?
Where is SurveyMonkey CX located?
Peers used SurveyMonkey CX for Collecting feedback and Engaging conversational surveys
SurveyMonkey CX Competitors
SurveyMonkey CX Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (1) |
| Analytics | Read Reviews (41) |
| Custom Reports | Read Reviews (109) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (1) |
| Analytics | Read Reviews (41) |
| Custom Reports | Read Reviews (109) |
SurveyMonkey CX Integrations
SurveyMonkey CX integrates with a wide range of software applications through its robust data import and export capabilities.
Few API Integrations for SurveyMonkey CX
Software Failure Risk Guidance
?for SurveyMonkey CX
Overall Risk Meter
Top Failure Risks for SurveyMonkey CX
SurveyMonkey Inc News
SurveyMonkey Celebrates Inspiring Workplaces Win in Asia - Yahoo Finance
SurveyMonkey received top honors in the Inspiring Workplace Groups 2024 awards, ranking 2nd overall and 1st among large businesses in North America, and 10th overall in the UK and Ireland. This recognition highlights SurveyMonkey's commitment to workplace culture and employee engagement.
SurveyMonkey Launches Trust Centre to Bolster Business Confidence, Fresh Ireland Data Reveals Compliance Challenges Persist Under GDPR
SurveyMonkey has launched a new Trust Centre to strengthen business confidence in its data security and privacy practices. The Trust Centre provides centralized resources on compliance, privacy, and security, helping organizations meet regulatory requirements such as GDPR. This launch comes as new research from Ireland highlights ongoing compliance challenges for businesses under GDPR.
SurveyMonkey Opens New Office in Costa Rica, Growing Regional Expertise and Building ...
SurveyMonkey has opened a new office in Costa Rica, expanding its regional presence and expertise in Latin America. This move supports the company's global growth strategy and enhances its ability to serve customers in the region.
SurveyMonkey appoints Twilio and AWS veteran Meera Vaidyanathan as Chief Product Officer
SurveyMonkey named Meera Vaidyanathan, previously with Twilio and AWS, as its new chief product officer. Vaidyanathan brings deep experience in cloud and communications technology to lead SurveyMonkeys product strategy and innovation.
SurveyMonkey Inc Profile
HQ Location
1 Curiosity Way San Mateo, California 94403 United States
Employees
501-1000
Social
Financials
PRIVATE
