cuspera logo CUSPERA

SurveyMonkey vs Survey Planet: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of SurveyMonkey vs. Survey Planet is based on a specific set of business needs and context. The comparison uses 58759 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing SurveyMonkey and Survey Planet

SurveyMonkey, Survey Planet, Google Forms, Qualtrics, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

SurveyMonkey covers Collecting Feedback, Engaging Conversational Surveys, Market Research, Communication Management with E-Mail, etc.

Survey Planet focuses on White-Labeled Surveys, Collecting Feedback, Engaging Conversational Surveys, Social Media Management with Social Media, etc.

"SurveyMonkey Apply made it easy to collect thousands of applications and manage our entire review process. We wouldn't have been able to facilitate the Community Fund for Canada's 150th Grant Program without it. " - Laurel Carlton

"SurveyPlanet is the best website to create surveys! It is very convenient, and it is possible to do many things even if you just decide to keep the free version. The biggest advantage to SurveyPlanet compared to other platforms is the unlimited numb...er of answers you can get. Thank you! " - Adrien Cabon

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo SurveyMonkey

Focus area

SurveyMonkey is better than Survey Planet for

Software Failure Risk

  • medium

logo Survey Planet

Focus area

Survey Planet is better than SurveyMonkey for

Software Failure Risk

  • medium

About

Online Survey Software to create and send surveys

Online Survey Tools for creation and sharing of surveys online supporting feedback management and user experience

Age

1999

Financials

PRIVATE

NA

Business Need

Total Processes
(we found evidences for)

123

11

Total Goals
(we found evidences for)

20

4

Top Processes

Evidences indicate better relative satisfaction


customer feedback management

measuring customer satisfaction

measuring net promoter score


engagement management

engaging and following up



communication management

sending & publishing communications

tracking & monitoring communications


social media management

social media analytics

scheduling post to social media

engaging on social media

managing social media account


content publishing




training & onboarding


helpdesk management


sales review & feedback


competitive intelligence



contact list management


rating and review management


generation of new leads


sales document management

proposal & quote management

contract management


sales call management

meeting management




knowledge management

creating knowledge base


workflow management


campaign management



loyalty management

identify target customers

customise loyalty program






lead qualification

lead qualification: demographic

lead qualification: technographic


conference call management


trade show marketing





courses & assessment

create learning path

track learning progress


segmentation and targeting


lifetime value management





products & pricelist management





business development


personalized marketing


motivation management


advocacy management


promotion management




community building


referral management




account management





social media marketing


community marketing


opportunity management


relationship management



performance management


relationship marketing


sales incentive management



Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Improve internal communications

  • Launch new products

  • Increase sales & revenue

  • Establish thought leadership

  • Enter new markets internationally or locally

  • Scale best practices

  • Grow market share

  • Improve ROI

  • Improve efficiency

  • Build brand awareness

  • Improve brand engagement

  • Improve digital and social presence

  • Manage risk

  • Improve stakeholder relations

  • Improve consistency

  • Improve visibility

  • Improve navigation

  • Increase customer life time value

  • See 17 more
  • Build brand awareness

  • Enhance customer relationships

  • Increase sales & revenue

  • Acquire customers

  • See 1 more

Top Channels

Channels Used

  • social media

  • social media

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

{{{rsh_C_1}}}

No Data

{{{rsh_C_1}}}

Security & Privacy Risk

medium

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Integration Risk

medium

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Migration Risk

medium

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Business Setting