SurveyMonkey Overview
SurveyMonkey is the world’s most popular free online survey tool. It helps businesses capture important voices and opinions to drive growth.
Use Cases
Customers recommend Collecting Feedback, Engaging Conversational Surveys, Market Research, as the business use cases that they have been most satisfied with while using SurveyMonkey.
Business Priorities
Improve Customer Satisfaction and Acquire Customers are the most popular business priorities that customers and associates have achieved using SurveyMonkey.
SurveyMonkey Use-Cases and Business Priorities: Customer Satisfaction Data
SurveyMonkey works with different mediums / channels such as E-Mail.
SurveyMonkey's features include Embedded Survey Forms, Survey Themes Library, Personalization, etc. and SurveyMonkey support capabilities include Phone Support, Email Support, Chat Support, etc. also SurveyMonkey analytics capabilities include Analytics, and Custom Reports.
Reviews
"With SurveyMonkey Apply in place, applications have skyrocketed. The volume of completed scholarship applications increased by 220%, and we were able to utilize more funds than ever before." - Normand Séguin
SurveyMonkey, SmileBack, SurveyMethods, Medallia Agent Connect, Zenloop, etc., all belong to a category of solutions that help Customer Feedback Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for SurveyMonkey
Top Industries
- Education
- Marketing and Advertising
- Information Technology and Services
Popular in
- Small Business
- Mid Market
- Enterprise
SurveyMonkey is popular in Education, Marketing And Advertising, and Information Technology And Services and is widely used by Small Business, Mid Market, and Enterprise.
Comprehensive Insights on SurveyMonkey Use Cases
How efficiently Does SurveyMonkey manage your Collecting Feedback?
Why is SurveyMonkey the best choice for Engaging Conversational Surveys?
What benefits does SurveyMonkey offer for Market Research?
Why is SurveyMonkey the best choice for Communication Management?
78+ more Business Use Cases
16 buyers and buying teams have used Cuspera to assess how well SurveyMonkey solved their Customer Feedback Management needs. Cuspera uses 58303 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Feedback Management needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
With SurveyMonkey Apply in place, applications have skyrocketed. The volume of completed scholarship applications increased by 220%, and we were able to utilize more funds than ever before. Testimonial By Normand Séguin |
|
Our scholarship application process used to be really cumbersome, but with SurveyMonkey Apply, it's incredibly simple for applicants and reviewers, and our staff has saved a ton of time. Testimonial By Megan Nuttelman |
|
We've improved our application and nomination experience, reduced administrative workloads, and created a faster, more efficient review process for all of our programs. Testimonial By Deb Goodhind |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Normand Séguin Director of Financial Aid and Awards University of Ottawa |
With SurveyMonkey Apply in place, applications have skyrocketed. The volume of completed scholarship applications increased by 220%, and we were able to utilize more funds than ever before. Testimonial By Normand Séguin |
|
Megan Nuttelman Program Officer The Summit Foundation |
Our scholarship application process used to be really cumbersome, but with SurveyMonkey Apply, it's incredibly simple for applicants and reviewers, and our staff has saved a ton of time. Testimonial By Megan Nuttelman |
|
Deb Goodhind Associate Executive Director UMass Amherst Alumni Association |
We've improved our application and nomination experience, reduced administrative workloads, and created a faster, more efficient review process for all of our programs. Testimonial By Deb Goodhind |
Case Studies
CASE STUDY Sakura of America
CASE STUDY Golden State Warriors
CASE STUDY ClickUp
CASE STUDY Sakura of America
CASE STUDY ClickUp
CASE STUDY Golden State Warriors
Video
Creating a survey with SurveyMonkey
Frequently Asked Questions(FAQ)
for SurveyMonkey
What is SurveyMonkey?
SurveyMonkey is a cloud-based survey tool that helps users create, send and analyze surveys. It enables to ask pointed questions, get them to the right respondents and give insight from the data through accurate analysis.
SurveyMonkey helps users reduce data bias by using questions, page, block and order randomization. It provides users with multiple question types including video, matrix, rating, star, slider, A/B testing and ranking questions. Users can personalize the respondent experience with advanced survey logic, branching, question and page skip logic and advanced piping. Users can use survey templates or access question banks to prepare surveys.
SurveyMonkey allows users to customize their surveys by adding logos, themes and corporate colours. Users can run customer satisfaction surveys to get feedback on products and services, and they can send employee engagement surveys to understand employee satisfaction within the company. The tool allows users to send surveys and check on results from a mobile device.
What is SurveyMonkey used for?
What are the top features of SurveyMonkey?
Who uses SurveyMonkey?
What are SurveyMonkey alternatives?
Where is SurveyMonkey located?
Peers used SurveyMonkey for Collecting feedback and Engaging conversational surveys
SurveyMonkey Competitors
SurveyMonkey Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (48) |
| Analytics | Read Reviews (2120) |
| Custom Reports | Read Reviews (7218) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (48) |
| Analytics | Read Reviews (2120) |
| Custom Reports | Read Reviews (7218) |
SurveyMonkey Integrations
SurveyMonkey integrates with a wide range of software applications through its robust data import and export capabilities.
Few API Integrations for SurveyMonkey
Software Failure Risk Guidance
?for SurveyMonkey
Overall Risk Meter
Top Failure Risks for SurveyMonkey
SurveyMonkey Inc News
SurveyMonkey Named One of North America's Most Inspiring Workplaces for the Second ...
SurveyMonkey has been recognized as one of North America's Most Inspiring Workplaces for the second consecutive year, highlighting its commitment to employee engagement and positive workplace culture.
SurveyMonkey Named One of North Americas Most Inspiring Workplaces for the Second Consecutive Year
SurveyMonkey has been recognized as one of North America's top 100 Inspiring Workplaces by the Inspiring Workplaces Group for the second consecutive year. This accolade highlights SurveyMonkey's commitment to an inclusive and purpose-driven workplace culture, praised for its flexible benefits and diverse leadership. The recognition follows similar accolades in Asia, reinforcing SurveyMonkey's dedication to a global PeopleFirst culture.
SurveyMonkey Named One of North Americas Most ... - Morningstar
Semrush has been named a Leader in The Forrester Wave: Search Engine Optimization Solutions, Q3 2025 report. The recognition highlights Semrush's robust analytics, competitive intelligence, and vision for SEO as a key driver of digital discoverability. The report praises Semrush's AI capabilities, proprietary data, and flexible pricing, reinforcing its leadership in the SEO solutions market.
SurveyMonkey Celebrates Inspiring Workplaces Win in Asia - Yahoo Finance
SurveyMonkey received top honors in the Inspiring Workplace Groups 2024 awards, ranking 2nd overall and 1st among large businesses in North America, and 10th overall in the UK and Ireland. This recognition highlights SurveyMonkey's commitment to workplace culture and employee engagement.
SurveyMonkey Inc Profile
HQ Location
1 Curiosity Way San Mateo, California 94403 United States
Employees
501-1000
Social
Financials
PRIVATE
What solutions does SurveyMonkey provide for Social Media Management?