SurveyMonkey Overview
SurveyMonkey is the world’s most popular free online survey tool. It helps businesses capture important voices and opinions to drive growth.
Use Cases
Customers recommend Collecting Feedback, Engaging Conversational Surveys, Market Research, as the business use cases that they have been most satisfied with while using SurveyMonkey.
Business Priorities
Improve Customer Satisfaction and Acquire Customers are the most popular business priorities that customers and associates have achieved using SurveyMonkey.
SurveyMonkey Use-Cases and Business Priorities: Customer Satisfaction Data
SurveyMonkey works with different mediums / channels such as E-Mail.
SurveyMonkey's features include Embedded Survey Forms, Survey Themes Library, Personalization, etc. and SurveyMonkey support capabilities include Phone Support, Email Support, Chat Support, etc. also SurveyMonkey analytics capabilities include Analytics, and Custom Reports.
Reviews
"SurveyMonkey Apply made it easy to collect thousands of applications and manage our entire review process. We wouldn't have been able to facilitate the Community Fund for Canada's 150th Grant Program without it." - Laurel Carlton
Peer review evidence (same sources as the product rating summary)
"...This site allows the development of quick and easy surveys and manages to provide accurate and quick reference data for evaluation...." Peer review by Sarah S., Publishing
"...I like that this program a lot for follow up surveys for events or to gather information from the staff...." Peer review by Megan M., Executive Assistant , Religious Institutions
"...Overall I think Survey Monkey is a great tool for doing market/customer research or just getting general feedback...." Peer review by Cynthia H., Teaching Assistant, Education
SurveyMonkey, SmileBack, SurveyMethods, Medallia Agent Connect, Zenloop, etc., all belong to a category of solutions that help Customer Feedback Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for SurveyMonkey
Top Industries
- Education
- Marketing and Advertising
- Information Technology and Services
Popular in
- Small Business
- Mid Market
- Enterprise
SurveyMonkey is popular in Education, Marketing And Advertising, and Information Technology And Services and is widely used by Small Business, Mid Market, and Enterprise.
SurveyMonkey Customer wins, Customer success stories, Case studies
How can SurveyMonkey enhance your Collecting Feedback process?
What Are the key features of SurveyMonkey for Engaging Conversational Surveys?
How efficiently Does SurveyMonkey manage your Market Research?
What benefits does SurveyMonkey offer for Communication Management?
16 buyers and buying teams have used Cuspera to assess how well SurveyMonkey solved their Customer Feedback Management needs. Cuspera uses 58303 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Feedback Management needs.
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
SurveyMonkey Apply made it easy to collect thousands of applications and manage our entire review process. We wouldn't have been able to facilitate the Community Fund for Canada's 150th Grant Program without it. Testimonial By Laurel Carlton |
|
Our scholarship application process used to be really cumbersome, but with SurveyMonkey Apply, it's incredibly simple for applicants and reviewers, and our staff has saved a ton of time. Testimonial By Megan Nuttelman |
|
We've improved our application and nomination experience, reduced administrative workloads, and created a faster, more efficient review process for all of our programs. Testimonial By Deb Goodhind |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Laurel Carlton Community Foundations of Canada |
SurveyMonkey Apply made it easy to collect thousands of applications and manage our entire review process. We wouldn't have been able to facilitate the Community Fund for Canada's 150th Grant Program without it. Testimonial By Laurel Carlton |
|
Megan Nuttelman Program Officer The Summit Foundation |
Our scholarship application process used to be really cumbersome, but with SurveyMonkey Apply, it's incredibly simple for applicants and reviewers, and our staff has saved a ton of time. Testimonial By Megan Nuttelman |
|
Deb Goodhind Associate Executive Director UMass Amherst Alumni Association |
We've improved our application and nomination experience, reduced administrative workloads, and created a faster, more efficient review process for all of our programs. Testimonial By Deb Goodhind |
Creating a survey with SurveyMonkey
Frequently Asked Questions (FAQ)
What buyers ask before choosing SurveyMonkey
What is SurveyMonkey?
SurveyMonkey is a cloud-based survey tool that helps users create, send and analyze surveys. It enables to ask pointed questions, get them to the right respondents and give insight from the data through accurate analysis.
SurveyMonkey helps users reduce data bias by using questions, page, block and order randomization. It provides users with multiple question types including video, matrix, rating, star, slider, A/B testing and ranking questions. Users can personalize the respondent experience with advanced survey logic, branching, question and page skip logic and advanced piping. Users can use survey templates or access question banks to prepare surveys.
SurveyMonkey allows users to customize their surveys by adding logos, themes and corporate colours. Users can run customer satisfaction surveys to get feedback on products and services, and they can send employee engagement surveys to understand employee satisfaction within the company. The tool allows users to send surveys and check on results from a mobile device.
What is SurveyMonkey used for?
What are the top features of SurveyMonkey?
Who uses SurveyMonkey?
What are SurveyMonkey alternatives?
Where is SurveyMonkey located?
Peers used SurveyMonkey for Collecting feedback and Engaging conversational surveys
SurveyMonkey Competitors
SurveyMonkey Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (48) |
| Analytics | Read Reviews (2120) |
| Custom Reports | Read Reviews (7218) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (48) |
| Analytics | Read Reviews (2120) |
| Custom Reports | Read Reviews (7218) |
SurveyMonkey Integrations
SurveyMonkey integrates with a wide range of software applications through its robust data import and export capabilities.
Few API Integrations for SurveyMonkey
Software Failure Risk Guidance
?for SurveyMonkey
Overall Risk Meter
Top Failure Risks for SurveyMonkey
SurveyMonkey Inc News
SurveyMonkey announced the launch of plugin in ChatGPT
SurveyMonkey launched a new plugin for ChatGPT, enabling users to create, edit, and analyze surveys directly within the chat interface. This integration allows teams to gather and interpret feedback seamlessly, enhancing decision-making processes without leaving ChatGPT. The plugin is powered by Model Context Protocol and is available via the ChatGPT Plugin Directory.
SurveyMonkey launches ChatGPT plugin | News
SurveyMonkey has launched a ChatGPT plugin that enables users to integrate customer, employee, and market feedback into ChatGPT's large-language model. The plugin allows for natural language survey creation and response analysis within ChatGPT, leveraging the model context protocol standard for seamless data interaction.
SurveyMonkey Unveils Dashboard for Real-Time Survey Insights and Trends
SurveyMonkey has launched a new dashboard for small business owners, enabling real-time survey insights and trend monitoring. The dashboard integrates survey responses with analytics, allowing businesses to track customer sentiment and make data-driven decisions. This tool aims to streamline operations and enhance customer satisfaction by providing quick access to key performance indicators.
SurveyMonkey launches plugin in ChatGPT
SurveyMonkey has launched a new plugin for ChatGPT, enabling users to create and analyze surveys directly within the AI platform. This integration allows teams to gather and utilize real-time feedback without leaving ChatGPT, enhancing decision-making processes. The plugin is powered by Model Context Protocol and is available in the ChatGPT Plugin Directory.
SurveyMonkey Inc Profile
HQ Location
1 Curiosity Way San Mateo, California 94403 United States
Employees
501-1000
Social
Financials
PRIVATE
How efficiently Does SurveyMonkey manage your Social Media Management?