cuspera logo CUSPERA
Search Your Reports For Vendors
Your Reports For Vendors

Surveypal Platform vs Spark Chart: 2024 Ultimate Comparison Guide

Failure Risk Guidance Security Report ?

Failure Risk for Surveypal Platform medium Failure Risk for Spark Chart low
Know More

Comparison Summary

This comparison report of Surveypal Platform vs. Spark Chart is based on a specific set of business needs and context. The comparison uses 1398 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Surveypal Platform and Spark Chart

Surveypal Platform, Spark Chart, CustomerSure, Userback, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Surveypal Platform covers Collecting Feedback, Engaging Conversational Surveys, Coaching, Training & Onboarding, etc.

Spark Chart focuses on Collecting Feedback with Promotions, Social Media Management with Social Media, Training & Onboarding, Market Research with Promotions, etc.

"We realized right from the start that our values are aligned with those of Surveypal and we would be able to build a feedback process that fits our needs and meets our expectations. " - Hanna-Leena Ikonen

"My org relies heavily on survey/market research tools & after vetting out dozens, the decision to go with Spark Chart was the best decision that we could’ve made. All the features that you’d expect are there. Then there are more features that you do...n’t expect and they take the capabilities to a whole new level. With the pricing, compared to the competitors, it’s a no brainer. " - Kyle M

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Surveypal Platform

Focus area

Software Failure Risk

  • medium

logo Spark Chart

Focus area

Spark Chart is better than Surveypal Platform for

Software Failure Risk

  • low

About

Survey platform to measure customer service experience

Survey Software to uncover hidden knowledge & ideas

Financials

SEED

Business Need

Total Processes
(we found evidences for)

22

29

Total Goals
(we found evidences for)

8

5

Top Processes

Evidences indicate better relative satisfaction

customer feedback management

Read Reviews (61)

Read Reviews (42)

measuring customer satisfaction

Read Reviews (8)

Read Reviews (2)

measuring net promoter score

Read Reviews (6)

Read Reviews (11)

engagement management

Read Reviews (12)

Read Reviews (9)

engaging and following up

Read Reviews (9)

Read Reviews (8)

coaching

Read Reviews (5)

Read Reviews (2)

training & onboarding

Read Reviews (4)

Read Reviews (15)

helpdesk management

Read Reviews (3)

Read Reviews (6)

business development

Read Reviews (3)

Read Reviews (0)

lifetime value management

Read Reviews (2)

Read Reviews (0)

loyalty management

Read Reviews (2)

Read Reviews (0)

customise loyalty program

Read Reviews (2)

Read Reviews (0)

lead qualification

Read Reviews (2)

Read Reviews (0)

lead qualification: technographic

Read Reviews (2)

Read Reviews (0)

workflow management

Read Reviews (1)

Read Reviews (5)

communication management

Read Reviews (1)

Read Reviews (8)

social media analytics

Read Reviews (0)

Read Reviews (12)

engaging on social media

Read Reviews (0)

Read Reviews (4)

scheduling post to social media

Read Reviews (0)

Read Reviews (3)

social media management

Read Reviews (0)

Read Reviews (21)

social media analytics

Read Reviews (0)

Read Reviews (12)

engaging on social media

Read Reviews (0)

Read Reviews (4)

scheduling post to social media

Read Reviews (0)

Read Reviews (3)

content sharing

Read Reviews (0)

Read Reviews (3)

content management

Read Reviews (0)

Read Reviews (3)

content sharing

Read Reviews (0)

Read Reviews (3)

SeealllessActivities

Top Goals

Goals Achieved

  • Enhance customer relationships

  • Improve efficiency

  • Increase sales & revenue

  • Scale best practices

  • Improve ROI

  • Establish thought leadership

  • Acquire customers

  • Improve brand engagement

  • See 5 more

  • Enhance customer relationships

  • Acquire customers

  • Build brand awareness

  • Improve efficiency

  • Improve internal communications

  • See 2 more

Top Channels

Channels Used

  • promotions

  • social media

  • e-mail

  • website

  • text SMS

  • phone calls

  • Facebook

  • See 4 more

  • promotions

  • social media

  • e-mail

  • website

  • text SMS

  • phone calls

  • Facebook

  • See 4 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Security & Privacy Risk

low

{{{rsh_C_1}}}

low

{{{rsh_C_1}}}

Integration Risk

low

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Migration Risk

medium

{{{rsh_C_1}}}

low

{{{rsh_C_1}}}

IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting