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Surveypal Platform vs YesInsights: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of Surveypal Platform vs. YesInsights is based on a specific set of business needs and context. The comparison uses 758 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Surveypal Platform and YesInsights

Surveypal Platform, YesInsights, CustomerSure, Userback, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Surveypal Platform covers Collecting Feedback, Engaging Conversational Surveys, Coaching, Training & Onboarding, etc.

YesInsights focuses on Collecting Feedback with E-Mail, Social Media Management with E-Mail, Communication Management with E-Mail, Engaging Conversational Surveys, etc.

"Surveypal stood out because their solution enables us not only to deliver an elevated response experience but also capitalize on their expertise to build feedback processes that support our business goals. Ease-of-use was also a big plus for us. " - Marja Hamalainen

"Our customers gave us 4x more feedback when we switched to YesInsights surveys! " - Ada Yim

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Surveypal Platform

Focus area

Software Failure Risk

  • medium

logo YesInsights

Focus area

Software Failure Risk

  • medium

About

Survey platform to measure customer service experience

Customer feedback tool to get actionable feedback to improve the business and experience

Financials

SEED

NA

Business Need

Total Processes
(we found evidences for)

22

12

Total Goals
(we found evidences for)

8

3

Top Processes

Evidences indicate better relative satisfaction


customer feedback management

measuring customer satisfaction

measuring net promoter score


engagement management

engaging and following up



training & onboarding


helpdesk management


business development


lifetime value management


loyalty management

customise loyalty program


lead qualification

lead qualification: technographic



social media management


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Improve efficiency

  • Increase sales & revenue

  • Scale best practices

  • Improve ROI

  • Establish thought leadership

  • Acquire customers

  • Improve brand engagement

  • See 5 more
  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

Top Channels

Channels Used

  • e-mail

  • user generated content

  • blogs

  • social media

  • website

  • See 2 more
  • e-mail

  • user generated content

  • blogs

  • social media

  • website

  • See 2 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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No Data

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Security & Privacy Risk

low

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No Data

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Integration Risk

low

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medium

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Migration Risk

medium

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medium

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Business Setting