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SurveySparrow Enterprise vs Customer Thermometer: 2024 Ultimate Comparison Guide

Failure Risk Guidance Security Report ?

Failure Risk for SurveySparrow Enterprise medium Failure Risk for Customer Thermometer low
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Comparison Summary

This comparison report of SurveySparrow Enterprise vs. Customer Thermometer is based on a specific set of business needs and context. The comparison uses 6752 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing SurveySparrow Enterprise and Customer Thermometer

SurveySparrow Enterprise, Customer Thermometer, SurveyMonkey, Alchemer Enterprise Feedback Management Platform, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

SurveySparrow Enterprise covers Collecting Feedback, Engaging Conversational Surveys with Chat, Market Research, Automated Workflows, etc.

Customer Thermometer focuses on Collecting Feedback, Helpdesk Management, Engaging Conversational Surveys, Communication Management with E-Mail, etc.

"SurveySparrow has revolutionized the feedback form. The conversational style offers a fresh take on information gathering whether it be feedback from your audience, gathering information from leads to determine if they are a solid fit, or client on-...boarding. " - Parisa Vassei

"We're getting a 66% response rate. It's transformed my business. " - Jack Brunsdon

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo SurveySparrow Enterprise

Focus area

SurveySparrow Enterprise is better than Customer Thermometer for

Software Failure Risk

  • medium

logo Customer Thermometer

Focus area

Customer Thermometer is better than SurveySparrow Enterprise for

Software Failure Risk

  • low

About

SurveySparrow | Online Survey Platform

Customer Feedback Tool for Real-time, actionable feedback from the customers at your fingertips

Financials

PRIVATE

PRIVATE

Business Need

Total Processes
(we found evidences for)

15

46

Total Goals
(we found evidences for)

1

10

Top Processes

Evidences indicate better relative satisfaction

customer feedback management

Read Reviews (395)

Read Reviews (300)

measuring net promoter score

Read Reviews (106)

Read Reviews (57)

measuring customer satisfaction

Read Reviews (42)

Read Reviews (52)

engagement management

Read Reviews (297)

Read Reviews (57)

market research

Read Reviews (50)

Read Reviews (2)

workflow management

Read Reviews (45)

Read Reviews (1)

white labeling

Read Reviews (27)

Read Reviews (2)

generation of new leads

Read Reviews (11)

Read Reviews (1)

campaign management

Read Reviews (9)

Read Reviews (0)

reputation management

Read Reviews (3)

Read Reviews (0)

conversion management

Read Reviews (2)

Read Reviews (0)

rating and review management

Read Reviews (1)

Read Reviews (22)

helpdesk management

Read Reviews (0)

Read Reviews (75)

sending & publishing communications

Read Reviews (0)

Read Reviews (27)

communication management

Read Reviews (0)

Read Reviews (27)

sending & publishing communications

Read Reviews (0)

Read Reviews (27)

contact list management

Read Reviews (0)

Read Reviews (21)

contract management

Read Reviews (0)

Read Reviews (7)

proposal & quote management

Read Reviews (0)

Read Reviews (2)

sales document management

Read Reviews (0)

Read Reviews (18)

contract management

Read Reviews (0)

Read Reviews (7)

proposal & quote management

Read Reviews (0)

Read Reviews (2)

competitive intelligence

Read Reviews (0)

Read Reviews (9)

social media analytics

Read Reviews (0)

Read Reviews (5)

engaging on social media

Read Reviews (0)

Read Reviews (3)

social media management

Read Reviews (0)

Read Reviews (9)

social media analytics

Read Reviews (0)

Read Reviews (5)

engaging on social media

Read Reviews (0)

Read Reviews (3)

lifetime value management

Read Reviews (0)

Read Reviews (8)

training & onboarding

Read Reviews (0)

Read Reviews (4)

identify target customers

Read Reviews (0)

Read Reviews (2)

loyalty management

Read Reviews (0)

Read Reviews (3)

identify target customers

Read Reviews (0)

Read Reviews (2)

customer case management

Read Reviews (0)

Read Reviews (2)

relationship management

Read Reviews (0)

Read Reviews (2)

SeealllessActivities

Top Goals

Goals Achieved

  • Enhance customer relationships

  • Enhance customer relationships

  • Acquire customers

  • Scale best practices

  • Increase customer life time value

  • Improve stakeholder relations

  • Improve ROI

  • Improve visibility

  • Build brand awareness

  • Improve digital and social presence

  • Establish thought leadership

  • See 7 more

Top Channels

Channels Used

  • e-mail

  • promotions

  • phone calls

  • social media

  • channel partners

  • Twitter

  • offline

  • support groups

  • user generated content

  • blogs

  • on premises

  • website

  • Instagram

  • mass media

  • television

  • games

  • events

  • trade shows

  • LinkedIn

  • See 16 more

  • e-mail

  • promotions

  • phone calls

  • social media

  • channel partners

  • Twitter

  • offline

  • support groups

  • user generated content

  • blogs

  • on premises

  • website

  • Instagram

  • mass media

  • television

  • games

  • events

  • trade shows

  • LinkedIn

  • See 16 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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low

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Security & Privacy Risk

low

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low

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Integration Risk

medium

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low

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Migration Risk

medium

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low

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IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting