Comparison Summary
This comparison report of SurveySparrow Enterprise vs. ServiceGuru Kiosk is based on a specific set of business needs and context. The comparison uses 5140 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing SurveySparrow Enterprise and ServiceGuru Kiosk
SurveySparrow Enterprise, ServiceGuru Kiosk, SurveyMonkey, Alchemer Enterprise Feedback Management Platform, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
SurveySparrow Enterprise covers Collecting Feedback, Engaging Conversational Surveys with Chat, Market Research, Automated Workflows, etc.
ServiceGuru Kiosk focuses on Rating And Review Management with Review Sites, Collecting Feedback with Offline, Review Customer Feedback with Review Sites, Helpdesk Management, etc.
"Challenges related to look and feel, formatting, and reporting are now things of the past, and the user experience of the survey-building software is excellent. It's easy for anyone to understand how to create beautiful, sleek, and professional surv...eys with this tool. " - Katherine Stevens
"We thought we were getting a lot of feedback and reviews. Holy cow were we wrong. It's much easier to run each location on 500 ratings/reviews per month from our guests vs. 10. We had no idea what we didn't know. " - Bassel Osmani
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
SurveySparrow Enterprise
Focus area
SurveySparrow Enterprise is better than ServiceGuru Kiosk for
Software Failure Risk
ServiceGuru Kiosk
Focus area
ServiceGuru Kiosk is better than SurveySparrow Enterprise for
Software Failure Risk
About
SurveySparrow | Online Survey Platform
Customer Service Review Tool to Collect and Measure Reviews at the Point of Service
Financials
PRIVATE
Business Need
Total Processes
(we found evidences for)
15
12
Total Goals
(we found evidences for)
1
3
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Improve digital and social presence
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Enhance customer relationships
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Grow market share
Top Channels
Channels Used
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offline
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on premises
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review sites
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promotions
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social media
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Facebook
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Yelp
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website
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e-mail
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coupons
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Tripadvisor
- See 8 more
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offline
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on premises
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review sites
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promotions
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social media
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Facebook
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Yelp
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website
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e-mail
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coupons
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Tripadvisor
- See 8 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
