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SurveySparrow Enterprise vs Thematic: 2024 Ultimate Comparison Guide

Failure Risk Guidance Security Report ?

Failure Risk for SurveySparrow Enterprise medium Failure Risk for Thematic low
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Comparison Summary

This comparison report of SurveySparrow Enterprise vs. Thematic is based on a specific set of business needs and context. The comparison uses 6273 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing SurveySparrow Enterprise and Thematic

SurveySparrow Enterprise, Thematic, SurveyMonkey, Alchemer Enterprise Feedback Management Platform, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

SurveySparrow Enterprise covers Collecting Feedback, Engaging Conversational Surveys with Chat, Market Research, Automated Workflows, etc.

Thematic focuses on Customer Feedback Management, Engagement Management with Chat, Helpdesk Management with Phone Calls, Market Research, etc.

"This is a very young Saas company, but it is evident they are on to something here. They are creating a survey tool with *engagement* being the highest priority, which if you think about it, is really the #1 thing that matters when using the survey ...method. " - Peter Vogopoulos

"The most valuable tools for me were the impact and comparison tools. It was clear, visual, and quick to see the impact. It was just right. " - Sam Gribben

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo SurveySparrow Enterprise

Focus area

SurveySparrow Enterprise is better than Thematic for

Software Failure Risk

  • medium

logo Thematic

Focus area

Thematic is better than SurveySparrow Enterprise for

Software Failure Risk

  • low

About

SurveySparrow | Online Survey Platform

Feedback Analysis Platform to Unlock the value of product

Financials

PRIVATE

SEED

Business Need

Total Processes
(we found evidences for)

15

37

Total Goals
(we found evidences for)

1

11

Top Processes

Evidences indicate better relative satisfaction

customer feedback management

Read Reviews (395)

Read Reviews (207)

measuring net promoter score

Read Reviews (106)

Read Reviews (90)

measuring customer satisfaction

Read Reviews (42)

Read Reviews (9)

engagement management

Read Reviews (297)

Read Reviews (24)

market research

Read Reviews (50)

Read Reviews (17)

workflow management

Read Reviews (45)

Read Reviews (6)

white labeling

Read Reviews (27)

Read Reviews (0)

generation of new leads

Read Reviews (11)

Read Reviews (4)

campaign management

Read Reviews (9)

Read Reviews (1)

reputation management

Read Reviews (3)

Read Reviews (0)

conversion management

Read Reviews (2)

Read Reviews (0)

rating and review management

Read Reviews (1)

Read Reviews (11)

helpdesk management

Read Reviews (0)

Read Reviews (23)

social media analytics

Read Reviews (0)

Read Reviews (12)

social media management

Read Reviews (0)

Read Reviews (12)

social media analytics

Read Reviews (0)

Read Reviews (12)

sales review & feedback

Read Reviews (0)

Read Reviews (7)

customise loyalty program

Read Reviews (0)

Read Reviews (3)

loyalty management

Read Reviews (0)

Read Reviews (3)

customise loyalty program

Read Reviews (0)

Read Reviews (3)

lead qualification: technographic

Read Reviews (0)

Read Reviews (2)

lead qualification

Read Reviews (0)

Read Reviews (2)

lead qualification: technographic

Read Reviews (0)

Read Reviews (2)

knowledge management

Read Reviews (0)

Read Reviews (2)

lifetime value management

Read Reviews (0)

Read Reviews (2)

SeealllessActivities

Top Goals

Goals Achieved

  • Enhance customer relationships

  • Enhance customer relationships

  • Acquire customers

  • Improve ROI

  • Scale best practices

  • Increase sales & revenue

  • Improve brand engagement

  • Improve stakeholder relations

  • Enter new markets internationally or locally

  • Improve consistency

  • Improve efficiency

  • Improve digital and social presence

  • See 8 more

Top Channels

Channels Used

  • phone calls

  • chat

  • social media

  • promotions

  • offline

  • point of sale

  • LinkedIn

  • e-mail

  • user generated content

  • blogs

  • mobile

  • trade shows

  • mobile app

  • website

  • on premises

  • See 12 more

  • phone calls

  • chat

  • social media

  • promotions

  • offline

  • point of sale

  • LinkedIn

  • e-mail

  • user generated content

  • blogs

  • mobile

  • trade shows

  • mobile app

  • website

  • on premises

  • See 12 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

low

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medium

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Integration Risk

medium

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low

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Migration Risk

medium

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medium

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IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting