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Survicate vs SurveySparrow Enterprise: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of Survicate vs. SurveySparrow Enterprise is based on a specific set of business needs and context. The comparison uses 8575 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Survicate and SurveySparrow Enterprise

Survicate, SurveySparrow Enterprise, GetFeedback, Delighted platform, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Survicate covers Collecting Feedback with E-Mail, Engaging Conversational Surveys with E-Mail, Generation Of New Leads with Website, Communication Management with E-Mail, etc.

SurveySparrow Enterprise focuses on Collecting Feedback, Engaging Conversational Surveys with Chat, Market Research, Automated Workflows, etc.

"Survicate helped us identify why customers don’t purchase a logo, this allows us to address their individual needs and increase our purchase conversion rate. In overall calculation for every dollar spent on a Survicate subscription, we generate abou...t $25 in additional revenue from our customers. " - Michael Irvine

"SurveySparrow has revolutionized the feedback form. The conversational style offers a fresh take on information gathering whether it be feedback from your audience, gathering information from leads to determine if they are a solid fit, or client on-...boarding. " - Parisa Vassei

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Survicate

Focus area

Survicate is better than SurveySparrow Enterprise for

Software Failure Risk

  • low

logo SurveySparrow Enterprise

Focus area

Software Failure Risk

  • medium

About

Customer feedback tool to understand the prospects better

SurveySparrow | Online Survey Platform

Financials

SEED

PRIVATE

Business Need

Total Processes
(we found evidences for)

66

15

Total Goals
(we found evidences for)

13

1

Top Processes

Evidences indicate better relative satisfaction


customer feedback management

measuring net promoter score

measuring customer satisfaction


engagement management

engaging and following up


generation of new leads


communication management

sending & publishing communications


helpdesk management


contact list management

enriching contact list

creating contact list


campaign management

campaign monitoring

campaign analytics


knowledge management



training & onboarding


lead qualification



products & pricelist management


rating and review management



workflow management



sales document management

contract management


content management


loyalty management

customise loyalty program

identify target customers



social media management

social media analytics


lifetime value management




business development



segmentation and targeting



relationship management


revenue cycle management


conversion management



calendar management


reputation management


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • Improve ROI

  • Improve internal communications

  • Increase customer life time value

  • Build brand awareness

  • Enter new markets internationally or locally

  • Scale best practices

  • Improve efficiency

  • Improve digital and social presence

  • Launch new products

  • Grow market share

  • See 10 more
  • Enhance customer relationships

Top Channels

Channels Used

  • chat

  • e-mail

  • mobile

  • website

  • offline

  • video

  • Whatsapp

  • phone calls

  • games

  • social media

  • mobile app

  • Twitter

  • omnichannel

  • Slack

  • See 11 more
  • chat

  • e-mail

  • mobile

  • website

  • offline

  • video

  • Whatsapp

  • phone calls

  • games

  • social media

  • mobile app

  • Twitter

  • omnichannel

  • Slack

  • See 11 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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medium

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Security & Privacy Risk

low

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low

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Integration Risk

low

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medium

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Migration Risk

low

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medium

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Business Setting