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Switchfly Loyalty vs Epsilon PeopleCloud Loyalty: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of Switchfly Loyalty vs. Epsilon PeopleCloud Loyalty is based on a specific set of business needs and context. The comparison uses 758 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Switchfly Loyalty and Epsilon PeopleCloud Loyalty

Switchfly Loyalty, and Epsilon PeopleCloud Loyalty belong to a category of solutions that help Customer Loyalty Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Switchfly Loyalty covers Loyalty Management, Engagement Management, Helpdesk Management with Phone Calls, Lifetime Value Management with Phone Calls, etc.

Epsilon PeopleCloud Loyalty focuses on Loyalty Management with Promotions, Engagement Management with Offline, Competitive Intelligence with Offline, Lifetime Value Management, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Switchfly Loyalty

Focus area

Switchfly Loyalty is better than Epsilon PeopleCloud Loyalty for

Software Failure Risk

  • medium

logo Epsilon PeopleCloud Loyalty

Focus area

Software Failure Risk

  • medium

About

Loyalty Program to engage more customers and encourage them to spend more.

Customer-Centric Loyalty Programs to create loyalty experiences that power lifetime connections with user customers

Age

1969

Financials

PRIVATE

M&A

Business Need

Total Processes
(we found evidences for)

22

19

Total Goals
(we found evidences for)

6

12

Top Processes

Evidences indicate better relative satisfaction


customise loyalty program

create engagement based loyalty


engagement management

engaging and following up


helpdesk management


lifetime value management


competitive intelligence


segmentation and targeting



campaign management


promotion management


redemption management





sending & publishing communications


communication management

sending & publishing communications



generation of new leads


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Increase sales & revenue

  • Acquire customers

  • Improve efficiency

  • Launch new products

  • Improve brand engagement

  • See 3 more
  • Acquire customers

  • Enhance customer relationships

  • Grow market share

  • Improve ROI

  • Increase customer life time value

  • Scale best practices

  • Increase sales & revenue

  • Build brand awareness

  • Improve efficiency

  • Improve brand engagement

  • Improve digital and social presence

  • Enter new markets internationally or locally

  • See 9 more

Top Channels

Channels Used

  • offline

  • e-mail

  • point of sale

  • promotions

  • user generated content

  • blogs

  • movies

  • television

  • mass media

  • phone calls

  • text SMS

  • omnichannel

  • mobile

  • newsletter

  • video

  • See 12 more
  • offline

  • e-mail

  • point of sale

  • promotions

  • user generated content

  • blogs

  • movies

  • television

  • mass media

  • phone calls

  • text SMS

  • omnichannel

  • mobile

  • newsletter

  • video

  • See 12 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

No Data

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medium

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Security & Privacy Risk

No Data

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medium

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Integration Risk

low

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medium

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Migration Risk

medium

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medium

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Business Setting