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TeamViewer vs CloudBees: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of TeamViewer vs. CloudBees is based on a specific set of business needs and context. The comparison uses 24659 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing TeamViewer and CloudBees

TeamViewer, CloudBees, Smartsheet, Miro, etc., belong to a category of solutions that help Collaboration and Productivity. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

TeamViewer covers Collaboration with Offline, Helpdesk Management, Conference Call Management with Offline, Event Onboarding, etc.

CloudBees focuses on Training & Onboarding, Workflow Management, Engagement Management, Lifetime Value Management, etc.

"TeamViewer stands out because our staff love using it. We haven't found any other remote administration software that comes close. It's able to adapt to a lot of different technical support issues, which keeps our customers happy. " - Mark Ziarko

"We now see release frequencies daily. We're seeing lead times in hours. This is what I always believed Autodesk is capable of doing, and now we can show it. George Swan Director of Engineering Solutions " - George Swan

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo TeamViewer

Focus area

TeamViewer is better than CloudBees for

Software Failure Risk

  • low

logo CloudBees

Focus area

Software Failure Risk

  • medium

About

Global video conferencing and team collaboration software for remote access, support and website monitoring

Driving the Future of Software Delivery

Financials

M&A

SERIES E

Business Need

Total Processes
(we found evidences for)

81

35

Total Goals
(we found evidences for)

13

10

Top Processes

Evidences indicate better relative satisfaction



helpdesk management


conference call management


training & onboarding


sales call management

meeting management


sales document management

contract management

proposal & quote management


communication management

sending & publishing communications

tracking & monitoring communications


engagement management

engaging and following up


content management


workflow management


contact list management

creating contact list



campaign management

campaign analytics


lead qualification

lead qualification: technographic


customer case management


customer feedback management

measuring customer satisfaction


knowledge management


generation of new leads



revenue cycle management




lifetime value management


rating and review management



sales review & feedback



products & pricelist management



competitive intelligence


courses & assessment

create learning path





conversion management


loyalty management



performance management


distribution management


trade show marketing


social media management


international marketing


business development


pipeline management


community building


compliance & governance


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Improve internal communications

  • Acquire customers

  • Improve efficiency

  • Improve digital and social presence

  • Grow market share

  • Enter new markets internationally or locally

  • Improve ROI

  • Increase sales & revenue

  • Improve consistency

  • Improve visibility

  • Establish thought leadership

  • Scale best practices

  • See 10 more
  • Acquire customers

  • Scale best practices

  • Enhance customer relationships

  • Improve efficiency

  • Improve visibility

  • Launch new products

  • Improve stakeholder relations

  • Build brand awareness

  • Manage risk

  • Increase sales & revenue

  • See 7 more

Top Channels

Channels Used

  • user generated content

  • blogs

  • video

  • phone calls

  • e-mail

  • review sites

  • Amazon

  • See 4 more
  • user generated content

  • blogs

  • video

  • phone calls

  • e-mail

  • review sites

  • Amazon

  • See 4 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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low

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Security & Privacy Risk

medium

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low

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Integration Risk

low

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medium

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Migration Risk

medium

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medium

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Business Setting