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TeamViewer vs Upland InterFAX: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of TeamViewer vs. Upland InterFAX is based on a specific set of business needs and context. The comparison uses 23641 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing TeamViewer and Upland InterFAX

TeamViewer, Upland InterFAX, Smartsheet, Miro, etc., belong to a category of solutions that help Collaboration and Productivity. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

TeamViewer covers Collaboration with Offline, Helpdesk Management, Conference Call Management with Offline, Event Onboarding, etc.

Upland InterFAX focuses on Workflow Management, Sales Document Management, Content Management, Customer Feedback Management, etc.

"TeamViewer stands out because our staff love using it. We haven't found any other remote administration software that comes close. It's able to adapt to a lot of different technical support issues, which keeps our customers happy. " - Mark Ziarko

"We needed an inbound cloud faxing solution that would integrate directly within our EMR. Our busy staff adapted very fast. InterFAX has been a game changer for our practice. " - OncoEMR

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo TeamViewer

Focus area

TeamViewer is better than Upland InterFAX for

Software Failure Risk

  • low

logo Upland InterFAX

Focus area

Software Failure Risk

  • medium

About

Global video conferencing and team collaboration software for remote access, support and website monitoring

Secure Online Fax Service for Enterprise

Age

2010

Financials

M&A

PRIVATE

Business Need

Total Processes
(we found evidences for)

81

12

Total Goals
(we found evidences for)

13

1

Top Processes

Evidences indicate better relative satisfaction



helpdesk management


conference call management


training & onboarding


sales call management

meeting management


sales document management

contract management

proposal & quote management


communication management

sending & publishing communications

tracking & monitoring communications


engagement management

engaging and following up


content management


workflow management


contact list management

creating contact list



campaign management

campaign analytics


lead qualification

lead qualification: technographic


customer case management


customer feedback management

measuring customer satisfaction


knowledge management


generation of new leads



revenue cycle management




lifetime value management


rating and review management



sales review & feedback



products & pricelist management



competitive intelligence


courses & assessment

create learning path





conversion management


loyalty management



performance management


distribution management


trade show marketing


social media management


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Improve internal communications

  • Acquire customers

  • Improve efficiency

  • Improve digital and social presence

  • Grow market share

  • Enter new markets internationally or locally

  • Improve ROI

  • Increase sales & revenue

  • Improve consistency

  • Improve visibility

  • Establish thought leadership

  • Scale best practices

  • See 10 more
  • Improve internal communications

Top Channels

Channels Used

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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medium

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Security & Privacy Risk

medium

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low

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Integration Risk

low

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medium

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Migration Risk

medium

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medium

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Business Setting