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Tethr vs XCALLY: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Tethr vs. XCALLY is based on a specific set of business needs and context. The comparison uses 1520 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Tethr and XCALLY

Tethr, XCALLY, CallFinder, NICE Customer Journey Analytics, etc., belong to a category of solutions that help Contact Center Software. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Tethr covers Engagement Management, Sales Call Management with Phone Calls, Loyalty Management, Customer Feedback Management, etc.

XCALLY focuses on Touchpoint Management with Mobile, Channel Management with Mobile, Helpdesk Management with Phone Calls, Engagement Management with Omnichannel, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Tethr

Focus area

Software Failure Risk

  • low

logo XCALLY

Focus area

XCALLY is better than Tethr for

Software Failure Risk

  • low

About

Tethr | An AI-Powered Communications Intelligence Platform

XCALLY Omnichannel Contact Center Software - Asterisk ...

Financials

SERIES A

PRIVATE

Business Need

Total Processes
(we found evidences for)

46

25

Total Goals
(we found evidences for)

9

1

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up


sales call management


loyalty management

customise loyalty program


helpdesk management


customer feedback management

measuring net promoter score

measuring customer satisfaction


customer case management



category management


contact list management


competitive intelligence



communication management

tracking & monitoring communications

sending & publishing communications


training & onboarding



products & pricelist management


touchpoint management


channel management


social media analytics


social media management

social media analytics


business development


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • Improve ROI

  • Establish thought leadership

  • Improve efficiency

  • Scale best practices

  • Manage risk

  • Launch new products

  • See 6 more
  • Improve efficiency

Top Channels

Channels Used

  • phone calls

  • mobile

  • chat

  • e-mail

  • text SMS

  • mobile app

  • omnichannel

  • social media

  • Twitter

  • Instagram

  • Facebook

  • offline

  • on premises

  • See 10 more
  • phone calls

  • mobile

  • chat

  • e-mail

  • text SMS

  • mobile app

  • omnichannel

  • social media

  • Twitter

  • Instagram

  • Facebook

  • offline

  • on premises

  • See 10 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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medium

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Security & Privacy Risk

low

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medium

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Integration Risk

low

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low

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Migration Risk

medium

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low

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Business Setting