Thanx Software vs. i2c: Customer Loyalty Management Solution Comparison 2025

Overview: Thanx Software and i2c as Customer Loyalty Management Category solutions.

Thanx Software and i2c offer distinct advantages in customer loyalty management. Thanx Software excels in supporting large enterprises in the Food & Beverages industry with its comprehensive engagement and loyalty management capabilities, flexible reporting, and 24/7 support. Conversely, i2c caters to a broader audience, providing robust integration features and diverse channels like SMS and point of sale, making it ideal for businesses seeking versatile engagement strategies.

Thanx Software and i2c: Best Use cases based on the customer satisfaction data

Key Capabilities Supported

Thanx Software focuses on engagement management, including loyalty management and customer feedback management, aligning well with the operational needs of businesses in industries like Food & Beverages. read more →

i2c facilitates engagement and campaign management, supporting billing and invoice management. This addresses businesses looking to streamline sales and customer interactions. read more →

Business Goals

Thanx Software helps businesses enhance customer relationships and increase sales & revenue. It aligns with goals of large enterprises aiming to improve ROI in the Food & Beverages sector. read more →

i2c aids businesses in increasing sales and enhancing brand engagement. It's beneficial for businesses planning to enter new markets or launch new products. read more →

Core Features

Thanx Software offers strong integration and analytics capabilities along with custom reports, supporting complex data needs for larger enterprises. read more →

i2c stands out with its integration and compliance features. It supports various data export options and security, fitting businesses requiring comprehensive data handling. read more →

Vendor Support

Thanx Software provides 24/7 support predominantly through email. This support setup is crucial for large-scale operations with constant operational needs. read more →

i2c offers extensive support, including 24/7 chat, phone, and email support. This suits businesses that need varied and accessible customer support channels. read more →

Segments and Industries

Thanx Software is most frequently used by large enterprises within the Food & Beverages industry, catering specifically to the needs of this segment. read more →

i2c is used across undefined segments and industries, making it a versatile choice for various business contexts. read more →

Operational Alignment

Thanx Software fits into the operational workflows of large enterprises by providing tools to manage complex loyalty programs in an industry-focused manner. read more →

i2c aligns well with businesses that use multiple engagement channels such as mobile SMS or point of sale, meeting diverse logistical needs. read more →

Applying your context and needs changes the comparison

Failure Risk Guidance?

Low Medium High

Compliance Risk

medium

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low

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Security & Privacy Risk

medium

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low

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Integration Risk

low

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low

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Migration Risk

medium

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low

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IT and Other Capabilities

Low
Medium
High

Ease of migration

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Data

Data Import

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Data Export

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Support

24/7 Support

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Email Support

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Chat Support

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Phone Support

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Others

Custom Reports

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Analytics

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AI Powered

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Most deployed common Use Cases for Thanx Software and i2c

Why is Thanx Software and i2c the best choice for Engagement Management?

Thanx Software focuses on engaging customers in the restaurant and retail industries. Thanx Software aims to personalize the experience for customers and make them feel like part of something bigger. I2c provides a wider range of engagement solutions, including credit products, payments, and mobile solutions. I2c emphasizes the importance of two-way communication and relevant interactions across the customer journey.

"...The outcome is more engaged and loyal customers that return to Jacksons again and again...." Peer review by Matthew Teneyck, Marketing and Operations Manager, Jacksons Car Wash

"...Loyalty & Marketing Cardholder Engagement to Support Profitable Relationships...." Post Office Payment Solutions for the Digital Era

What benefits does Thanx Software and i2c offer for Loyalty Management?

Thanx Software and I2c both provide tools for loyalty management. Thanx Software focuses on simplifying the process for businesses with mobile payment and reward features, while I2c emphasizes personalized and customizable loyalty programs with features like multi-currency purses and integrated campaign management. However, Thanx Software's strength lies in its ability to track customer behavior and measure loyalty through mobile payments, while I2c excels at creating unique and targeted loyalty programs for individual customers.

"...Thanx is changing the game in how we create a dependable revenue stream and increase the lifetime value of our customers through highly targeted and relevant marketing of our unlimited plans...." Peer review by Matthew Teneyck, Marketing and Operations Manager, Jacksons Car Wash

"...Design compelling loyalty programs that support what small businesses want most useful rewards with easy redemption options...." Credit Card Solutions Purpose-built for SMBs

What Are the key features of Thanx Software and i2c for Campaign Management?

Thanx Software and I2c both provide tools for campaign management. Thanx Software focuses on multi-channel campaigns with automated features and closed-loop reporting. I2c emphasizes program management and profitability, focusing on loyalty and reload strategies.

"...That ability to look at segments of our customers and communicate with them both in an automated way and in a very intentional marketing program way has been a game-changer for us...." Peer review by Keith Cox, President & Chief Executive Officer, Pacific Catch