Customer stories

Product Business Settings

Thanx Software is popular in Food & Beverages industry and is widely used by Small Business.

Integrations

Mobile Marketing
Marketing Automation
Other Demand Generation
Customer Data Platform

Thanx Software Product Overview

Thanx enhances customer lifetime value for restaurants, retailers, and malls through data-driven engagement and modern digital experiences. This platform focuses on fostering long-term, profitable relationships rather than merely offering rewards programs. Thanx integrates seamlessly with existing technologies, providing a scalable solution to manage customer loyalty effectively. The platform's unique selling point is its ability to transform customer interactions into meaningful data insights, allowing businesses to tailor their engagement strategies. By leveraging these insights, businesses can increase customer retention and drive growth.

How satisfied the customers are with Thanx Software use-cases

Reviews

"The transition from our previous app to the Thanx platform has been completely seamless for our customers and brings a best-in-class, comprehensive solution that allows us to better connect and engage with our guests." - Otto Othman
"Our focus on digital has provided the critical foundation to survive this crisis. Without Thanx, we’d be relying on in-store marketing, which doesn’t currently exist. Instead, we are maximizing existing channels and pivoting to meet consumers where ...they are." - Stacie Colburn Hayes

Thanx Software Customer Insights, Testimonials and Case Studies

What Are the key features of Thanx Software for Engagement Management?

How does Thanx Software address your Loyalty Management Challenges?

How does Thanx Software address your Customer Feedback Management Challenges?

What solutions does Thanx Software provide for Lifetime Value Management?

What makes Thanx Software ideal for Campaign Management?

What is Thanx Software?

Thanx Software is a CRM and digital engagement platform for restaurants and retailers looking to maximize digital revenue and engage top customers. Thanx is a fully automated customer happiness platform for brick-and-mortar businesses. It helps brands keep their customers delighted and loyal for life.

Thanx has a system of record for customer data enabling smarter decisions throughout every element of business. Thanx integrated CRM, marketing automation, loyalty, feedback, and digital experience platform delivers deeper, data-driven relationships that increase same-store sales and lifetime value from top customers and acquire more who look like them. Creating long-term loyalty is about far more than rewards, which is why Thanx combines customer feedback, referral marketing and segmented, multi-channel and real-time messaging into a single platform. As a result, Thanx turns good customers into raving fans and measures the impact of every customer communication in measurable incremental revenue generated through deep integrations with credit card networks and point of sale (POS) systems.

What is Thanx Software used for?

Thanx Software is a Customer Loyalty Management Software mainly used by its customers to Enhance Customer Relationships and Increase Sales & Revenue by Engagement Management, Loyalty Management and Customer Feedback Management .

What are the top features of Thanx Software?

Personalization, Rewards and Gamification are some of the top features of Thanx Software.

What are Thanx Software alternatives?

Preferred Patron, BHN Rewards, Tapmango and TrueLoyal (Formerly Zinrelo And TINT) are popular alternatives for Thanx Software.

Where is Thanx Software located?

Thanx Software is headquartered at San Francisco, CA.

40 buyers and buying teams have used Cuspera to assess how well Thanx Software solved their Customer Loyalty Management needs. Cuspera uses 1144 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Loyalty Management needs.

CUSTOMERS TESTIMONIALS
Thanx Software testimonial

Otto Othman

CEO

PINCHO
The transition from our previous app to the Thanx platform has been completely seamless for our customers and brings a best-in-class, comprehensive solution that allows us to better connect and engage with our guests. Testimonial By Otto Othman
Thanx Software testimonial

Stacie Colburn Hayes

VP of Marketing

Oath Pizza
Our focus on digital has provided the critical foundation to survive this crisis. Without Thanx, we’d be relying on in-store marketing, which doesn’t currently exist. Instead, we are maximizing existing channels and pivoting to meet consumers where they are. Testimonial By Stacie Colburn Hayes
Thanx Software testimonial

Billy Schaming

President & COO

Crew Carwash
Now more than ever, our Customers want a "touches'' transaction; our app and loyalty Programs provide a solution for these Customers. We reached out to Thanx to provide new in-app digital purchasing options ; they delivered on our request within days! Testimonial By Billy Schaming
CUSTOMERS TESTIMONIALS
Thanx Software testimonial

Otto Othman

CEO

PINCHO
The transition from our previous app to the Thanx platform has been completely seamless for our customers and brings a best-in-class, comprehensive solution that allows us to better connect and engage with our guests. Testimonial By Otto Othman
Thanx Software testimonial

Stacie Colburn Hayes

VP of Marketing

Oath Pizza
Our focus on digital has provided the critical foundation to survive this crisis. Without Thanx, we’d be relying on in-store marketing, which doesn’t currently exist. Instead, we are maximizing existing channels and pivoting to meet consumers where they are. Testimonial By Stacie Colburn Hayes
Thanx Software testimonial

Billy Schaming

President & COO

Crew Carwash
Now more than ever, our Customers want a "touches'' transaction; our app and loyalty Programs provide a solution for these Customers. We reached out to Thanx to provide new in-app digital purchasing options ; they delivered on our request within days! Testimonial By Billy Schaming

Flower Child - Restaurants

Flower Child worked with Thanx to improve their loyalty program. They saw a 350% growth in active membership in 5 months. 210,000 people enrolled in the first 90 days. Each location had over 1,600 si...gn-ups per month. The new program is user-friendly and offers personalized rewards.

Read on →

Urbane Cafe - Restaurants

Urbane Cafe improved their loyalty program with Thanx. They saw a 96% cart conversion rate. Their 180-day retention rate is 93%. The effective discount rate is 1.4%. They use A/B testing to save on d...iscounts.

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Pokeworks - Restaurants

Thanx helped Pokeworks upgrade its loyalty program. Pokeworks wanted easier sign-ups, better online ordering, and more reasons for guests to return. After switching to Thanx, Pokeworks saw a 4x incre...ase in new loyalty signups in seven months. Loyalty sales grew by double digits, even during slow months. More guests now buy online, and Pokeworks lowered its discount costs while keeping members active.

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Sonny's BBQ - Restaurants

Thanx helped Sonny's BBQ launch a mobile-first, points-based loyalty program. The new system cut their effective discount rate from about 10% to 1%. Habitual guests grew by 42% and redemptions increa...sed four times. Sonny's BBQ saw a 15% rise in digital revenue. Franchisees liked the easy rollout and now use the program to boost profits.

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Dewey’s Pizza - Restaurants

Dewey's Pizza increased revenue by 20% using Thanx. They sent targeted offers to loyal customers. The offers were available for one day. This strategy led to a 6% redemption rate. Dewey's Pizza used ...Thanx to engage their customer base.

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Mo'Bettahs - Restaurants - Medium

Thanx helped Mo'Bettahs grow loyalty program membership 15x in one year, reaching 220,000 members. The restaurant brand saw a 30% increase in digital sales after launching Thanx. The new loyalty plat...form improved guest experience and eliminated in-store connectivity issues. Mo'Bettahs reversed declining traffic trends and achieved seven months of positive same-store sales comps. Personalized offers and automated campaigns drove higher frequency and sales.

Read on →
lightning

Peers used Thanx Software for engagement management and loyalty management

Thanx Software Competitors

Thanx Software Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.33/5 ★

Read Reviews (9)
Custom Reports

4.85/5 ★

Read Reviews (50)
Analytics

4.73/5 ★

Read Reviews (23)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.33/5 ★

Read Reviews (9)
Custom Reports

4.85/5 ★

Read Reviews (50)
Analytics

4.73/5 ★

Read Reviews (23)

Thanx Software Integrations

Thanx Software integrates with a wide range of software applications through its robust data import and export capabilities.

Data Import

4.86/5 ★

Read Reviews (25)
Data Export

4.69/5 ★

Read Reviews (9)

Attentive

4.76 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Braze

4.39 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Flybuy

4.27 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Klaviyo

4.66 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Iterable

4.22 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Jotform

4.53 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Software Failure Risk Guidance

?

for Thanx Software

Overall Risk Meter

Low Medium High

Top Failure Risks for Thanx Software

Thanx, Inc. News

Partnership
 

Tattle and Thanx Team Up and Empower Restaurant Operators to Capture and Leverage Guest Experience Feedback - shorenewsnetwork.com

Now, through this Tattle and Thanx partnership, restaurants which take advantage of the integration with Thanx can contextualize feedback, and more easily take action to drive guest loyalty based on a richer view of their customers. Starbird Chicken, one of the fastest-growing chicken concepts in the country, is already seeing dividends from the partnership.

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Product
 

Thanx Rolls Out AI Agents That Think, Plan and Execute Restaurant Marketing Strategies

Thanx has launched ThanxAI, a suite of AI tools for restaurant marketing. These agents autonomously create personalized customer segments and execute complex marketing strategies. ThanxAI integrates with Thanx APIs, enhancing marketing efficiency and precision. The rollout begins this month, with future expansions planned for more advanced capabilities.

Read more →
Product
 

Introducing ThanxAI: Your Intelligent Restaurant Marketing Assistant

Introducing ThanxAI: Your Intelligent Restaurant Marketing Assistant

Read more →
Partnership
 

Olo and Thanx Launch Integration to Deliver Hyper-Personalized Guest Engagement

Olo and Thanx have launched an integration aimed at enhancing guest engagement through hyper-personalization.

Read more →

Thanx, Inc. Profile

Company Name

Thanx, Inc.

Company Website

https://www.thanx.com/

HQ Location

San Francisco, CA

Employees

11-50

Social

Facebook Linkedin Twitter

Financials

SERIES B