Thanx Software Overview
Thanx enhances customer lifetime value for restaurants, retailers, and malls through data-driven engagement and modern digital experiences. This platform focuses on fostering long-term, profitable relationships rather than merely offering rewards programs. Thanx integrates seamlessly with existing technologies, providing a scalable solution to manage customer loyalty effectively. The platform's unique selling point is its ability to transform customer interactions into meaningful data insights, allowing businesses to tailor their engagement strategies. By leveraging these insights, businesses can increase customer retention and drive growth.
Use Cases
Customers recommend Engagement Management, Loyalty Management, Customer Feedback Management, as the business use cases that they have been most satisfied with while using Thanx Software.
Business Priorities
Enhance Customer Relationships and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using Thanx Software.
Thanx Software Use-Cases and Business Priorities: Customer Satisfaction Data
Thanx Software works with different mediums / channels such as Mobile. Offline. On Premises etc.
Thanx Software's features include Personalization, Rewards, Gamification, etc. and Thanx Software support capabilities include 24/7 Support, AI Powered, Email Support, etc. also Thanx Software analytics capabilities include Custom Reports, and Analytics.
Reviews
"Our focus on digital has provided the critical foundation to survive this crisis. Without Thanx, we’d be relying on in-store marketing, which doesn’t currently exist. Instead, we are maximizing existing channels and pivoting to meet consumers where ...they are." - Stacie Colburn Hayes
Peer review evidence (same sources as the product rating summary)
"...In a competitive market, the impact is a highly engaged customer base more likely to make follow-up purchases and contribute incremental revenue. ..." Case Study Oath Pizza
"...This partnership has been invaluable in not only offering our top guests a best-in-class shopping experience but in driving loyalty and engagement with contactless perks throughout the pandemic...." Guest Engagement Platform
"...Capture and respond to verified customer feedback alongside purchase context...." Personalization
Thanx Software, Preferred Patron, BHN Rewards, Tapmango, TrueLoyal (formerly Zinrelo and TINT), etc., all belong to a category of solutions that help Customer Loyalty Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Thanx helps businesses increase customer lifetime value through data-driven engagement and digital experiences. Restaurants, retailers, and malls benefit from these modern solutions.
Popular Business Setting
for Thanx Software
Top Industries
- Food & Beverages
Popular in
- Small Business
Thanx Software is popular in Food & Beverages, and is widely used by Small Business,
Thanx Software Customer wins, Customer success stories, Case studies
What solutions does Thanx Software provide for Engagement Management?
What makes Thanx Software ideal for Loyalty Management?
How can Thanx Software enhance your Customer Feedback Management process?
What benefits does Thanx Software offer for Lifetime Value Management?
How can Thanx Software enhance your Campaign Management process?
40 buyers and buying teams have used Cuspera to assess how well Thanx Software solved their Customer Loyalty Management needs. Cuspera uses 1144 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Loyalty Management needs.
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Our focus on digital has provided the critical foundation to survive this crisis. Without Thanx, we’d be relying on in-store marketing, which doesn’t currently exist. Instead, we are maximizing existing channels and pivoting to meet consumers where they are. Testimonial By Stacie Colburn Hayes |
|
The transition from our previous app to the Thanx platform has been completely seamless for our customers and brings a best-in-class, comprehensive solution that allows us to better connect and engage with our guests. Testimonial By Otto Othman |
|
I feel lucky to have implemented Thanx and digital ordering when we did. This allowed us to shift our retail business overnight & meet our customers needs at a very critical time. You are going to save us. Testimonial By Sharon Healy |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Stacie Colburn Hayes VP of Marketing Oath Pizza |
Our focus on digital has provided the critical foundation to survive this crisis. Without Thanx, we’d be relying on in-store marketing, which doesn’t currently exist. Instead, we are maximizing existing channels and pivoting to meet consumers where they are. Testimonial By Stacie Colburn Hayes |
|
Otto Othman CEO PINCHO |
The transition from our previous app to the Thanx platform has been completely seamless for our customers and brings a best-in-class, comprehensive solution that allows us to better connect and engage with our guests. Testimonial By Otto Othman |
|
Sharon Healy VP Head of Retail Urban Remedy |
I feel lucky to have implemented Thanx and digital ordering when we did. This allowed us to shift our retail business overnight & meet our customers needs at a very critical time. You are going to save us. Testimonial By Sharon Healy |
Pokeworks - Restaurants - Medium
Velvet Taco - Restaurants - Medium
Urbane Cafe - Food & Beverages - Medium
Sonny's BBQ - Restaurants - Large
Frequently Asked Questions(FAQ)
for Thanx Software
What is Thanx Software?
Thanx Software is a CRM and digital engagement platform for restaurants and retailers looking to maximize digital revenue and engage top customers. Thanx is a fully automated customer happiness platform for brick-and-mortar businesses. It helps brands keep their customers delighted and loyal for life.
Thanx has a system of record for customer data enabling smarter decisions throughout every element of business. Thanx integrated CRM, marketing automation, loyalty, feedback, and digital experience platform delivers deeper, data-driven relationships that increase same-store sales and lifetime value from top customers and acquire more who look like them. Creating long-term loyalty is about far more than rewards, which is why Thanx combines customer feedback, referral marketing and segmented, multi-channel and real-time messaging into a single platform. As a result, Thanx turns good customers into raving fans and measures the impact of every customer communication in measurable incremental revenue generated through deep integrations with credit card networks and point of sale (POS) systems.
What is Thanx Software used for?
What are the top features of Thanx Software?
What are Thanx Software alternatives?
Where is Thanx Software located?
Peers used Thanx Software for engagement management and loyalty management
Thanx Software Competitors
Thanx Software Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (9) |
| Custom Reports | Read Reviews (50) |
| Analytics | Read Reviews (23) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (9) |
| Custom Reports | Read Reviews (50) |
| Analytics | Read Reviews (23) |
Thanx Software Integrations
Thanx Software integrates with a wide range of software applications through its robust data import and export capabilities.
Software Failure Risk Guidance
?for Thanx Software
Overall Risk Meter
Top Failure Risks for Thanx Software
Thanx, Inc. News
Thanx and Klaviyo Team Up to Deliver Targeted Restaurant Rewards
Thanx and Klaviyo have partnered to integrate Thanx's Offer Management for Partners with Klaviyo's CRM, allowing restaurant brands to issue targeted rewards through Klaviyo's platform. This integration enhances reward precision and control, moving beyond traditional promo codes. The collaboration aims to provide restaurant marketers with advanced tools for targeted guest engagement.
Thanx and Deliverect Partner to Deliver First-Party Ordering and
Thanx and Deliverect have formed a strategic partnership to offer an integrated first-party digital ordering and loyalty solution for restaurants. This collaboration combines Deliverect's order management infrastructure with Thanx's loyalty and marketing platform, enabling restaurants to enhance guest engagement and drive repeat visits without extensive IT resources. The partnership aims to simplify digital growth for restaurants by providing a turnkey solution that is both cost-effective and easy to implement.
Deliverect and Thanx partner on restaurant ordering and loyalty platform
Deliverect and Thanx have partnered to offer an integrated platform for restaurant ordering and loyalty programs. Deliverect will provide order management infrastructure, while Thanx will offer loyalty and digital ordering solutions. This collaboration aims to enhance restaurant operations by linking ordering channels with loyalty initiatives, increasing repeat visits and sales growth without additional IT resources.
Thanx and Deliverect Partner to Deliver First-Party Ordering and ...
Thanx and Deliverect have formed a strategic partnership to offer an integrated first-party digital ordering and loyalty platform for restaurants. This collaboration combines Deliverect's order management infrastructure with Thanx's loyalty and marketing tools, providing a turnkey solution to enhance customer engagement and operational efficiency. The partnership aims to simplify digital growth for restaurants, enabling them to convert one-time buyers into loyal customers.
Thanx, Inc. Profile
Company Name
Thanx, Inc.
Company Website
https://www.thanx.com/HQ Location
San Francisco, CA
Employees
11-50
Social
Financials
SERIES B
