Thanx Software Overview

Thanx enhances customer lifetime value for restaurants, retailers, and malls through data-driven engagement and modern digital experiences. This platform focuses on fostering long-term, profitable relationships rather than merely offering rewards programs. Thanx integrates seamlessly with existing technologies, providing a scalable solution to manage customer loyalty effectively. The platform's unique selling point is its ability to transform customer interactions into meaningful data insights, allowing businesses to tailor their engagement strategies. By leveraging these insights, businesses can increase customer retention and drive growth.

Use Cases

Customers recommend Engagement Management, Loyalty Management, Customer Feedback Management, as the business use cases that they have been most satisfied with while using Thanx Software.

Other use cases:

  • Lifetime Value Management
  • Campaign Management
  • Reputation Management
  • Sending & Publishing Communications
  • Rating And Review Management
  • Segmentation And Targeting
  • Digital Marketing
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Business Priorities

Enhance Customer Relationships and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using Thanx Software.

Other priorities:

  • Acquire Customers
  • Improve ROI
  • Increase Customer Life Time Value
  • Improve Brand Engagement
  • Enter New Markets Internationally Or Locally
  • Build Brand Awareness
  • Grow Market Share
  • Launch New Products
  • Scale Best Practices
  • Improve Digital And Social Presence
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Thanx Software Use-Cases and Business Priorities: Customer Satisfaction Data

Thanx Software works with different mediums / channels such as Mobile. Offline. On Premises etc.

Thanx Software's features include Personalization, Rewards, Gamification, etc. and Thanx Software support capabilities include 24/7 Support, AI Powered, Email Support, etc. also Thanx Software analytics capabilities include Custom Reports, and Analytics.

Reviews

"I feel lucky to have implemented Thanx and digital ordering when we did. This allowed us to shift our retail business overnight & meet our customers needs at a very critical time. You are going to save us." - Sharon Healy

Thanx Software, Preferred Patron, BHN Rewards, Tapmango, TrueLoyal (formerly Zinrelo and TINT), etc., all belong to a category of solutions that help Customer Loyalty Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Thanx helps businesses increase customer lifetime value through data-driven engagement and digital experiences. Restaurants, retailers, and malls benefit from these modern solutions.

Popular Business Setting

for Thanx Software

Top Industries

  • Food & Beverages

Popular in

  • Small Business

Thanx Software is popular in Food & Beverages, and is widely used by Small Business,

Thanx Software Customer wins, Customer success stories, Case studies

What benefits does Thanx Software offer for Engagement Management?

How can Thanx Software optimize your Loyalty Management Workflow?

What benefits does Thanx Software offer for Customer Feedback Management?

How can Thanx Software enhance your Lifetime Value Management process?

What makes Thanx Software ideal for Campaign Management?

40 buyers and buying teams have used Cuspera to assess how well Thanx Software solved their Customer Loyalty Management needs. Cuspera uses 1144 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Loyalty Management needs.

CUSTOMERS TESTIMONIALS
Thanx Software testimonial

Sharon Healy

VP Head of Retail

Urban Remedy

I feel lucky to have implemented Thanx and digital ordering when we did. This allowed us to shift our retail business overnight & meet our customers needs at a very critical time. You are going to save us. Testimonial By Sharon Healy
Thanx Software testimonial

Billy Schaming

President & COO

Crew Carwash

Now more than ever, our Customers want a "touches'' transaction; our app and loyalty Programs provide a solution for these Customers. We reached out to Thanx to provide new in-app digital purchasing options ; they delivered on our request within days! Testimonial By Billy Schaming
Thanx Software testimonial

Stacie Colburn Hayes

VP of Marketing

Oath Pizza

Our focus on digital has provided the critical foundation to survive this crisis. Without Thanx, we’d be relying on in-store marketing, which doesn’t currently exist. Instead, we are maximizing existing channels and pivoting to meet consumers where they are. Testimonial By Stacie Colburn Hayes
CUSTOMERS TESTIMONIALS
Thanx Software testimonial

Sharon Healy

VP Head of Retail

Urban Remedy

I feel lucky to have implemented Thanx and digital ordering when we did. This allowed us to shift our retail business overnight & meet our customers needs at a very critical time. You are going to save us. Testimonial By Sharon Healy
Thanx Software testimonial

Billy Schaming

President & COO

Crew Carwash

Now more than ever, our Customers want a "touches'' transaction; our app and loyalty Programs provide a solution for these Customers. We reached out to Thanx to provide new in-app digital purchasing options ; they delivered on our request within days! Testimonial By Billy Schaming
Thanx Software testimonial

Stacie Colburn Hayes

VP of Marketing

Oath Pizza

Our focus on digital has provided the critical foundation to survive this crisis. Without Thanx, we’d be relying on in-store marketing, which doesn’t currently exist. Instead, we are maximizing existing channels and pivoting to meet consumers where they are. Testimonial By Stacie Colburn Hayes

Flower Child - Restaurants

Flower Child worked with Thanx to improve their loyalty program. They saw a 350% growth in active membership in 5 months. 210,000 people enrolled in the first 90 days. Each location had over 1,600 si...gn-ups per month. The new program is user-friendly and offers personalized rewards.

Urbane Cafe - Restaurants

Urbane Cafe improved their loyalty program with Thanx. They saw a 96% cart conversion rate. Their 180-day retention rate is 93%. The effective discount rate is 1.4%. They use A/B testing to save on d...iscounts.

Pokeworks - Restaurants

Thanx helped Pokeworks upgrade its loyalty program. Pokeworks wanted easier sign-ups, better online ordering, and more reasons for guests to return. After switching to Thanx, Pokeworks saw a 4x incre...ase in new loyalty signups in seven months. Loyalty sales grew by double digits, even during slow months. More guests now buy online, and Pokeworks lowered its discount costs while keeping members active.

Sonny's BBQ - Restaurants

Thanx helped Sonny's BBQ launch a mobile-first, points-based loyalty program. The new system cut their effective discount rate from about 10% to 1%. Habitual guests grew by 42% and redemptions increa...sed four times. Sonny's BBQ saw a 15% rise in digital revenue. Franchisees liked the easy rollout and now use the program to boost profits.

Dewey’s Pizza - Restaurants

Dewey's Pizza increased revenue by 20% using Thanx. They sent targeted offers to loyal customers. The offers were available for one day. This strategy led to a 6% redemption rate. Dewey's Pizza used ...Thanx to engage their customer base.

Mo'Bettahs - Restaurants - Medium

Thanx helped Mo'Bettahs grow loyalty program membership 15x in one year, reaching 220,000 members. The restaurant brand saw a 30% increase in digital sales after launching Thanx. The new loyalty plat...form improved guest experience and eliminated in-store connectivity issues. Mo'Bettahs reversed declining traffic trends and achieved seven months of positive same-store sales comps. Personalized offers and automated campaigns drove higher frequency and sales.

Frequently Asked Questions(FAQ)

for Thanx Software

What is Thanx Software?

Thanx Software is a CRM and digital engagement platform for restaurants and retailers looking to maximize digital revenue and engage top customers. Thanx is a fully automated customer happiness platform for brick-and-mortar businesses. It helps brands keep their customers delighted and loyal for life.

Thanx has a system of record for customer data enabling smarter decisions throughout every element of business. Thanx integrated CRM, marketing automation, loyalty, feedback, and digital experience platform delivers deeper, data-driven relationships that increase same-store sales and lifetime value from top customers and acquire more who look like them. Creating long-term loyalty is about far more than rewards, which is why Thanx combines customer feedback, referral marketing and segmented, multi-channel and real-time messaging into a single platform. As a result, Thanx turns good customers into raving fans and measures the impact of every customer communication in measurable incremental revenue generated through deep integrations with credit card networks and point of sale (POS) systems.

What is Thanx Software used for?

Thanx Software is a Customer Loyalty Management Software mainly used by its customers to Enhance Customer Relationships and Increase Sales & Revenue by Engagement Management, Loyalty Management and Customer Feedback Management .

What are the top features of Thanx Software?

Personalization, Rewards and Gamification are some of the top features of Thanx Software.

What are Thanx Software alternatives?

Preferred Patron, BHN Rewards, Tapmango and TrueLoyal (Formerly Zinrelo And TINT) are popular alternatives for Thanx Software.

Where is Thanx Software located?

Thanx Software is headquartered at San Francisco, CA.
lightning

Peers used Thanx Software for engagement management and loyalty management

Thanx Software Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.33/5 ★

Read Reviews (9)
Custom Reports

4.85/5 ★

Read Reviews (50)
Analytics

4.73/5 ★

Read Reviews (23)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.33/5 ★

Read Reviews (9)
Custom Reports

4.85/5 ★

Read Reviews (50)
Analytics

4.73/5 ★

Read Reviews (23)

Software Failure Risk Guidance

?

for Thanx Software

Overall Risk Meter

Low Medium High

Top Failure Risks for Thanx Software

Thanx, Inc. News

Partnership

Deliverect and Thanx partner on restaurant ordering and loyalty platform

Deliverect and Thanx have partnered to offer an integrated platform for restaurant ordering and loyalty programs. Deliverect will provide order management infrastructure, while Thanx will offer loyalty and digital ordering solutions. This collaboration aims to enhance restaurant operations by linking ordering channels with loyalty initiatives, increasing repeat visits and sales growth without additional IT resources.

Partnership

Thanx and Deliverect Partner to Deliver First-Party Ordering and ...

Thanx and Deliverect have formed a strategic partnership to offer an integrated first-party digital ordering and loyalty platform for restaurants. This collaboration combines Deliverect's order management infrastructure with Thanx's loyalty and marketing tools, providing a turnkey solution to enhance customer engagement and operational efficiency. The partnership aims to simplify digital growth for restaurants, enabling them to convert one-time buyers into loyal customers.

Partnership

Deliverect and Thanx Announce Strategic Partnership

Thanx and Deliverect have formed a strategic partnership to enhance restaurant digital ordering and loyalty experiences. By integrating Deliverect's order management infrastructure with Thanx's loyalty platform, the collaboration offers a seamless, cost-effective solution for restaurants to boost customer engagement and drive repeat visits. This partnership aims to simplify digital growth for restaurants without additional IT resources.

Partnership

Tattle and Thanx Team Up and Empower Restaurant Operators to Capture and Leverage Guest Experience Feedback - shorenewsnetwork.com

Now, through this Tattle and Thanx partnership, restaurants which take advantage of the integration with Thanx can contextualize feedback, and more easily take action to drive guest loyalty based on a richer view of their customers. Starbird Chicken, one of the fastest-growing chicken concepts in the country, is already seeing dividends from the partnership.

Thanx, Inc. Profile

Company Name

Thanx, Inc.

Company Website

https://www.thanx.com/

HQ Location

San Francisco, CA

Employees

11-50

Social

Financials

SERIES B