Thanx Software Overview
Thanx enhances customer lifetime value for restaurants, retailers, and malls through data-driven engagement and modern digital experiences. This platform focuses on fostering long-term, profitable relationships rather than merely offering rewards programs. Thanx integrates seamlessly with existing technologies, providing a scalable solution to manage customer loyalty effectively. The platform's unique selling point is its ability to transform customer interactions into meaningful data insights, allowing businesses to tailor their engagement strategies. By leveraging these insights, businesses can increase customer retention and drive growth.
Use Cases
Customers recommend Engagement Management, Loyalty Management, Customer Feedback Management, as the business use cases that they have been most satisfied with while using Thanx Software.
Business Priorities
Enhance Customer Relationships and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using Thanx Software.
Thanx Software Use-Cases and Business Priorities: Customer Satisfaction Data
Thanx Software works with different mediums / channels such as Mobile. Offline. On Premises etc.
Thanx Software's features include Personalization, Rewards, Gamification, etc. and Thanx Software support capabilities include 24/7 Support, AI Powered, Email Support, etc. also Thanx Software analytics capabilities include Custom Reports, and Analytics.
Reviews
"Thanx's digital ordering solution allows us to deliver best-in-class digital experiences ; with rewards seamlessly integrated into the user experience, it creates a powerful incentive for guests to order direct." - Matthew Smith
Peer review evidence (same sources as the product rating summary)
"...Your customers expect you to engage with them on their terms...." CRM-integrated Apps and Online Ordering
"...Tomatina restaurants upgraded their loyalty program to Thanx seamlessly and quickly improved their customer engagement and boosted check averages...." Case Study Tomatina
"...Capture and respond to verified customer feedback alongside purchase context...." Personalization
Thanx Software, Preferred Patron, BHN Rewards, Tapmango, TrueLoyal (formerly Zinrelo and TINT), etc., all belong to a category of solutions that help Customer Loyalty Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Thanx helps businesses increase customer lifetime value through data-driven engagement and digital experiences. Restaurants, retailers, and malls benefit from these modern solutions.
Popular Business Setting
for Thanx Software
Top Industries
- Food & Beverages
Popular in
- Small Business
Thanx Software is popular in Food & Beverages, and is widely used by Small Business,
Thanx Software Customer wins, Customer success stories, Case studies
How does Thanx Software facilitate Engagement Management?
How does Thanx Software facilitate Loyalty Management?
What makes Thanx Software ideal for Customer Feedback Management?
What makes Thanx Software ideal for Lifetime Value Management?
What solutions does Thanx Software provide for Campaign Management?
40 buyers and buying teams have used Cuspera to assess how well Thanx Software solved their Customer Loyalty Management needs. Cuspera uses 1144 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Loyalty Management needs.
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Thanx's digital ordering solution allows us to deliver best-in-class digital experiences ; with rewards seamlessly integrated into the user experience, it creates a powerful incentive for guests to order direct. Testimonial By Matthew Smith |
|
I feel lucky to have implemented Thanx and digital ordering when we did. This allowed us to shift our retail business overnight & meet our customers needs at a very critical time. You are going to save us. Testimonial By Sharon Healy |
|
Our focus on digital has provided the critical foundation to survive this crisis. Without Thanx, we’d be relying on in-store marketing, which doesn’t currently exist. Instead, we are maximizing existing channels and pivoting to meet consumers where they are. Testimonial By Stacie Colburn Hayes |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Matthew Smith Chief Marketing Officer Tocaya Organica |
Thanx's digital ordering solution allows us to deliver best-in-class digital experiences ; with rewards seamlessly integrated into the user experience, it creates a powerful incentive for guests to order direct. Testimonial By Matthew Smith |
|
Sharon Healy VP Head of Retail Urban Remedy |
I feel lucky to have implemented Thanx and digital ordering when we did. This allowed us to shift our retail business overnight & meet our customers needs at a very critical time. You are going to save us. Testimonial By Sharon Healy |
|
Stacie Colburn Hayes VP of Marketing Oath Pizza |
Our focus on digital has provided the critical foundation to survive this crisis. Without Thanx, we’d be relying on in-store marketing, which doesn’t currently exist. Instead, we are maximizing existing channels and pivoting to meet consumers where they are. Testimonial By Stacie Colburn Hayes |
The Big Greek Café - Restaurant - Medium
The Big Greek Café Taps Deliverect and Thanx to Power Digital Ordering and Loyalty Across U.S. Locations
The Big Greek Café - Restaurant - Medium
The Big Greek Café Selects Deliverect and Thanx to Power Digital Ordering and Loyalty Across U.S. Locations
The Big Greek Café - Restaurant - Medium
The Big Greek Café Selects Deliverect and Thanx to Power Digital Ordering and Loyalty Across U.S. Locations
Frequently Asked Questions (FAQ)
What buyers ask before choosing Thanx Software
What is Thanx Software?
Thanx Software is a CRM and digital engagement platform for restaurants and retailers looking to maximize digital revenue and engage top customers. Thanx is a fully automated customer happiness platform for brick-and-mortar businesses. It helps brands keep their customers delighted and loyal for life.
Thanx has a system of record for customer data enabling smarter decisions throughout every element of business. Thanx integrated CRM, marketing automation, loyalty, feedback, and digital experience platform delivers deeper, data-driven relationships that increase same-store sales and lifetime value from top customers and acquire more who look like them. Creating long-term loyalty is about far more than rewards, which is why Thanx combines customer feedback, referral marketing and segmented, multi-channel and real-time messaging into a single platform. As a result, Thanx turns good customers into raving fans and measures the impact of every customer communication in measurable incremental revenue generated through deep integrations with credit card networks and point of sale (POS) systems.
What is Thanx Software used for?
What are the top features of Thanx Software?
What are Thanx Software alternatives?
Where is Thanx Software located?
Peers used Thanx Software for engagement management and loyalty management
Thanx Software Competitors
Thanx Software Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (9) |
| Custom Reports | Read Reviews (50) |
| Analytics | Read Reviews (23) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (9) |
| Custom Reports | Read Reviews (50) |
| Analytics | Read Reviews (23) |
Thanx Software Integrations
Thanx Software integrates with a wide range of software applications through its robust data import and export capabilities.
Software Failure Risk Guidance
?for Thanx Software
Overall Risk Meter
Top Failure Risks for Thanx Software
Thanx, Inc. News
Thanx Launched RecoveryAI to Transform Restaurant Guest Recovery Into ...
Thanx launched RecoveryAI, an AI-powered tool that automates guest recovery for restaurants, converting service recovery efforts into revenue opportunities. Integrated within the brand's loyalty platform, RecoveryAI personalizes responses and charges based on successful guest returns, positioning it as an efficient acquisition channel.
Thanx Launches RecoveryAI, Turning Digital Guest ...
Thanx introduced RecoveryAI, an AI-driven solution that automates guest recovery for restaurants by addressing digital order issues in real-time. Integrated within the Thanx platform, it personalizes responses and charges only when guests return, transforming guest recovery into a scalable revenue channel. This launch follows Thanx's recent introduction of SegmentAI.
Marqii Launches Review Generation in Partnership with Thanx
Thanx and Marqii have partnered to launch Marqii Review Generation, integrating Thanx's POS systems with Marqii's review management platform. This integration allows restaurants to automate review requests and manage feedback centrally, enhancing their visibility in AI search results. The collaboration aims to improve guest engagement and streamline the review process for restaurants.
Thanx Announces Direct-to-POS First-Party Ordering Integration with ...
Thanx has launched a direct-to-POS first-party ordering integration with Square, eliminating the need for middleware and enhancing digital ordering and loyalty solutions for restaurants. This integration allows restaurants to manage menus, pricing, and delivery options directly through Square, reducing operational costs and complexity. The integration is set to launch this quarter for eligible restaurant brands.
Thanx, Inc. Profile
Company Name
Thanx, Inc.
Company Website
https://www.thanx.com/HQ Location
San Francisco, CA
Employees
11-50
Social
Financials
SERIES B
