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Thanx Software vs iGainSpark Platform: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of Thanx Software vs. iGainSpark Platform is based on a specific set of business needs and context. The comparison uses 1257 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Thanx Software and iGainSpark Platform

Thanx Software, iGainSpark Platform, Paytronix, Velti, etc., belong to a category of solutions that help Customer Loyalty Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Thanx Software covers Engagement Management, Loyalty Management with Mobile, Customer Feedback Management with Offline, Lifetime Value Management with Offline, etc.

iGainSpark Platform focuses on Loyalty Management with Social Media, Customer Feedback Management with Promotions, Engagement Management with Omnichannel, Helpdesk Management with Social Media, etc.

"The transition from our previous app to the Thanx platform has been completely seamless for our customers and brings a best-in-class, comprehensive solution that allows us to better connect and engage with our guests. " - Otto Othman

"We are pleased with iGainSpark. It has made seem Customer Engagement (Loyalty) simpler for merchants to understand " - Fatmah

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Thanx Software

Focus area

Thanx Software is better than iGainSpark Platform for

Software Failure Risk

  • low

logo iGainSpark Platform

Focus area

Software Failure Risk

  • medium

About

CRM and digital engagement platform to maximize digital revenue and engage top customers

Loyalty Platform that enables Business to identify and engage with it’s customers

Financials

SERIES B

PRIVATE

Business Need

Total Processes
(we found evidences for)

41

11

Total Goals
(we found evidences for)

12

3

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up


customise loyalty program

identify target customers

create engagement based loyalty

track program performance


customer feedback management

measuring customer satisfaction

measuring net promoter score


lifetime value management


campaign management


reputation management


communication management

sending & publishing communications


rating and review management


segmentation and targeting



social media management

engaging on social media


sales incentive management


personalized marketing


contact list management



content management



generation of new leads


helpdesk management


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Increase sales & revenue

  • Acquire customers

  • Improve ROI

  • Increase customer life time value

  • Improve brand engagement

  • Enter new markets internationally or locally

  • Build brand awareness

  • Grow market share

  • Launch new products

  • Scale best practices

  • Improve digital and social presence

  • See 9 more
  • Enhance customer relationships

  • Increase customer life time value

  • Increase sales & revenue

Top Channels

Channels Used

  • omnichannel

  • social media

  • promotions

  • phone calls

  • chat

  • offline

  • point of sale

  • See 4 more
  • omnichannel

  • social media

  • promotions

  • phone calls

  • chat

  • offline

  • point of sale

  • See 4 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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No Data

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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low

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Migration Risk

medium

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medium

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Business Setting