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Thematic vs SurveySparrow 360 Assessment: 2024 Ultimate Comparison Guide

Failure Risk Guidance Security Report ?

Failure Risk for Thematic low Failure Risk for SurveySparrow 360 Assessment medium
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Comparison Summary

This comparison report of Thematic vs. SurveySparrow 360 Assessment is based on a specific set of business needs and context. The comparison uses 1322 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Thematic and SurveySparrow 360 Assessment

Thematic, SurveySparrow 360 Assessment, CustomerSure, SurveyMonkey CX, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Thematic covers Customer Feedback Management, Engagement Management with Chat, Helpdesk Management with Phone Calls, Market Research, etc.

SurveySparrow 360 Assessment focuses on Collecting Feedback, Performance Management, Engaging Conversational Surveys, Training & Onboarding, etc.

"With Thematic it is possible to get a much better idea of what the mood and importance of issues are to our customers. " - Young Ly

"Challenges related to look and feel, and reporting are now things of the past. The UX of SurveySparrow is excellent. " - Katherine Stevens

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Thematic

Focus area

Thematic is better than SurveySparrow 360 Assessment for

Software Failure Risk

  • low

logo SurveySparrow 360 Assessment

Focus area

Software Failure Risk

  • medium

About

Feedback Analysis Platform to Unlock the value of product

Feedback Software Evaluate performance, the complete 360 degree way.

Financials

SEED

PRIVATE

Business Need

Total Processes
(we found evidences for)

37

6

Total Goals
(we found evidences for)

11

1

Top Processes

Evidences indicate better relative satisfaction

customer feedback management

Read Reviews (207)

Read Reviews (2)

measuring net promoter score

Read Reviews (90)

Read Reviews (0)

measuring customer satisfaction

Read Reviews (9)

Read Reviews (0)

engagement management

Read Reviews (24)

Read Reviews (1)

engaging and following up

Read Reviews (16)

Read Reviews (1)

helpdesk management

Read Reviews (23)

Read Reviews (0)

market research

Read Reviews (17)

Read Reviews (0)

social media management

Read Reviews (12)

Read Reviews (0)

social media analytics

Read Reviews (12)

Read Reviews (0)

rating and review management

Read Reviews (11)

Read Reviews (0)

sales review & feedback

Read Reviews (7)

Read Reviews (0)

workflow management

Read Reviews (6)

Read Reviews (1)

generation of new leads

Read Reviews (4)

Read Reviews (0)

loyalty management

Read Reviews (3)

Read Reviews (0)

customise loyalty program

Read Reviews (3)

Read Reviews (0)

lead qualification

Read Reviews (2)

Read Reviews (0)

lead qualification: technographic

Read Reviews (2)

Read Reviews (0)

knowledge management

Read Reviews (2)

Read Reviews (0)

lifetime value management

Read Reviews (2)

Read Reviews (0)

SeealllessActivities

Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Improve ROI

  • Scale best practices

  • Increase sales & revenue

  • Improve brand engagement

  • Improve stakeholder relations

  • Enter new markets internationally or locally

  • Improve consistency

  • Improve efficiency

  • Improve digital and social presence

  • See 8 more

  • Build brand awareness

Top Channels

Channels Used

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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No Data

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Security & Privacy Risk

medium

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No Data

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Integration Risk

low

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medium

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Migration Risk

medium

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No Data

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IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting