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Thryv vs CiviCRM: 2024 Ultimate Comparison Guide

Failure Risk Guidance Security Report ?

Failure Risk for Thryv low Failure Risk for CiviCRM medium
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Comparison Summary

This comparison report of Thryv vs. CiviCRM is based on a specific set of business needs and context. The comparison uses 3421 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Thryv and CiviCRM

Thryv, CiviCRM, Vendasta Platform, OptifiNow, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Thryv covers Social Media Management with Social Media, Communication Management with Social Media, Content Management with Social Media, Engagement Management with Website, etc.

CiviCRM focuses on Contact List Management with Offline, Communication Management with E-Mail, Membership Management with Offline, Event Management with Offline, etc.

"Seeing the whole picture of who was going to be where and when – that just doesn’t come across on paper. With Thryv, we are able to conceptualize it, see it, and have it all in one place that everybody can access. " - Kate Maxwell

"The Calibrate team took up this challenge with great enthusiasm. Both during the preliminary phase (wireframes, UX and design) as during the various development phases, they were always open to discussion, new suggestions or changes. Moreover, they ...always looked for feasible solutions taking into account the budget and tight timing. Excellent project management and transparent communication ensured a pleasant collaboration. " - Margit Bal

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Thryv

Focus area

Thryv is better than CiviCRM for

Software Failure Risk

  • low

logo CiviCRM

Focus area

CiviCRM is better than Thryv for

Software Failure Risk

  • medium

About

Thryv | platform that automates tasks and puts your customers at the center of your business

Open source CRM software for nonprofits

Financials

IPO

PRIVATE

Business Need

Total Processes
(we found evidences for)

64

49

Total Goals
(we found evidences for)

11

4

Top Processes

Evidences indicate better relative satisfaction

social media management

Read Reviews (158)

Read Reviews (1)

scheduling post to social media

Read Reviews (64)

Read Reviews (0)

engaging on social media

Read Reviews (55)

Read Reviews (0)

managing social media account

Read Reviews (8)

Read Reviews (0)

monitoring social media

Read Reviews (2)

Read Reviews (0)

communication management

Read Reviews (143)

Read Reviews (38)

sending & publishing communications

Read Reviews (130)

Read Reviews (15)

tracking & monitoring communications

Read Reviews (2)

Read Reviews (0)

content management

Read Reviews (107)

Read Reviews (6)

content publishing

Read Reviews (73)

Read Reviews (0)

content sharing

Read Reviews (32)

Read Reviews (0)

engagement management

Read Reviews (76)

Read Reviews (25)

engaging and following up

Read Reviews (56)

Read Reviews (20)

contact list management

Read Reviews (74)

Read Reviews (70)

tracking contacts

Read Reviews (3)

Read Reviews (17)

contacts history

Read Reviews (2)

Read Reviews (3)

sales document management

Read Reviews (53)

Read Reviews (8)

document sharing

Read Reviews (24)

Read Reviews (0)

contract management

Read Reviews (19)

Read Reviews (3)

digital signature

Read Reviews (5)

Read Reviews (0)

proposal & quote management

Read Reviews (4)

Read Reviews (5)

campaign management

Read Reviews (30)

Read Reviews (9)

campaign monitoring

Read Reviews (1)

Read Reviews (3)

rating and review management

Read Reviews (15)

Read Reviews (0)

sales call management

Read Reviews (13)

Read Reviews (3)

social media marketing

Read Reviews (12)

Read Reviews (0)

helpdesk management

Read Reviews (11)

Read Reviews (8)

reputation management

Read Reviews (8)

Read Reviews (0)

relationship management

Read Reviews (7)

Read Reviews (21)

training & onboarding

Read Reviews (5)

Read Reviews (14)

conference call management

Read Reviews (2)

Read Reviews (0)

lifetime value management

Read Reviews (2)

Read Reviews (0)

generation of new leads

Read Reviews (2)

Read Reviews (0)

billing and invoice management

Read Reviews (2)

Read Reviews (0)

conversion management

Read Reviews (2)

Read Reviews (0)

competitive intelligence

Read Reviews (2)

Read Reviews (0)

membership management

Read Reviews (0)

Read Reviews (33)

customer case management

Read Reviews (0)

Read Reviews (19)

workflow management

Read Reviews (0)

Read Reviews (15)

community building

Read Reviews (0)

Read Reviews (7)

create learning path

Read Reviews (0)

Read Reviews (3)

courses & assessment

Read Reviews (0)

Read Reviews (3)

create learning path

Read Reviews (0)

Read Reviews (3)

subscription management

Read Reviews (0)

Read Reviews (2)

advocacy management

Read Reviews (0)

Read Reviews (2)

SeealllessActivities

Top Goals

Goals Achieved

  • Improve digital and social presence

  • Acquire customers

  • Enhance customer relationships

  • Increase sales & revenue

  • Enter new markets internationally or locally

  • Improve internal communications

  • Improve ROI

  • Grow market share

  • Improve brand engagement

  • Build brand awareness

  • Improve consistency

  • See 8 more

  • Scale best practices

  • Launch new products

  • Grow market share

  • Enhance customer relationships

  • See 1 more

Top Channels

Channels Used

  • offline

  • causes and charity

  • e-mail

  • newsletter

  • promotions

  • website

  • phone calls

  • user generated content

  • blogs

  • point of sale

  • mobile

  • events

  • trade shows

  • print media

  • magazine

  • chat

  • video

  • mobile app

  • See 15 more

  • offline

  • causes and charity

  • e-mail

  • newsletter

  • promotions

  • website

  • phone calls

  • user generated content

  • blogs

  • point of sale

  • mobile

  • events

  • trade shows

  • print media

  • magazine

  • chat

  • video

  • mobile app

  • See 15 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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high

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Integration Risk

low

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medium

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Migration Risk

medium

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medium

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IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting