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Thryv vs FreeAgent CRM: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Thryv vs. FreeAgent CRM is based on a specific set of business needs and context. The comparison uses 2618 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Thryv and FreeAgent CRM

Thryv, FreeAgent CRM, Vendasta Platform, OptifiNow, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Thryv covers Social Media Management with Social Media, Communication Management with Social Media, Content Management with Social Media, Engagement Management with Website, etc.

FreeAgent CRM focuses on Engagement Management with E-Mail, Collaboration, Workflow Management, Generation Of New Leads with Mobile, etc.

"Thryv’s CRM feature helps me stay organized and engaged with my clients. " - Paula Blair

"Sales reps have cut down on a lot of admin work. They had been logging a lot of their information in spreadsheets and that was painful. First, they had to remember to do it which was a challenge, and then they needed to work with the other departmen...ts to make sure it was right because we had a lot of different programs and formats we were using. So this has saved a couple of hours a week for me and a couple of hours a week for each of them. It’s also nice to have some consistency. " - Elizabeth Moley

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Thryv

Focus area

Thryv is better than FreeAgent CRM for

Software Failure Risk

  • low

logo FreeAgent CRM

Focus area

Software Failure Risk

  • medium

About

Thryv | platform that automates tasks and puts your customers at the center of your business

CRM and Work Management

Financials

IPO

SEED

Business Need

Total Processes
(we found evidences for)

64

35

Total Goals
(we found evidences for)

11

11

Top Processes

Evidences indicate better relative satisfaction


social media management

scheduling post to social media

engaging on social media

managing social media account

monitoring social media


communication management

sending & publishing communications

tracking & monitoring communications


content publishing


engagement management

engaging and following up


contact list management


sales document management

contract management

proposal & quote management


campaign management


rating and review management



sales call management


social media marketing


helpdesk management


reputation management


relationship management



training & onboarding



conference call management


lifetime value management


generation of new leads


billing and invoice management


conversion management



competitive intelligence



workflow management



sales review & feedback



Top Goals

Goals Achieved

  • Improve digital and social presence

  • Acquire customers

  • Enhance customer relationships

  • Increase sales & revenue

  • Enter new markets internationally or locally

  • Improve internal communications

  • Improve ROI

  • Grow market share

  • Improve brand engagement

  • Build brand awareness

  • Improve consistency

  • See 8 more
  • Enhance customer relationships

  • Increase sales & revenue

  • Improve efficiency

  • Acquire customers

  • Improve ROI

  • Improve internal communications

  • Improve stakeholder relations

  • Improve brand engagement

  • Establish thought leadership

  • Scale best practices

  • Increase customer life time value

  • See 8 more

Top Channels

Channels Used

  • e-mail

  • mobile

  • text SMS

  • promotions

  • phone calls

  • mobile app

  • See 3 more
  • e-mail

  • mobile

  • text SMS

  • promotions

  • phone calls

  • mobile app

  • See 3 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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medium

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Migration Risk

medium

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medium

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Business Setting