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TMetric vs ServiceMax: 2024 Ultimate Comparison Guide

Failure Risk Guidance Security Report ?

Failure Risk for TMetric low Failure Risk for ServiceMax medium
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Comparison Summary

This comparison report of TMetric vs. ServiceMax is based on a specific set of business needs and context. The comparison uses 2265 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing TMetric and ServiceMax

TMetric belong to a category of solutions that help Collaboration and Productivity, whereas ServiceMax belong to a category of solutions that help Field Service Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

TMetric covers Workflow Management, Training & Onboarding, Sales Document Management with Website, Collaboration, etc.

ServiceMax focuses on Collaboration with Social Media, Training & Onboarding, Sales Document Management with Social Media, Workflow Management with Phone Calls, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo TMetric

Focus area

Software Failure Risk

  • low

logo ServiceMax

Focus area

Software Failure Risk

  • medium

About

Time management, reporting and invoicing features in TMetric

ServiceMax - Leading Field Service SaaS B2B ..

Financials

PRIVATE

M&A

Business Need

Total Processes
(we found evidences for)

39

49

Total Goals
(we found evidences for)

4

11

Top Processes

Evidences indicate better relative satisfaction

workflow management

Read Reviews (26)

Read Reviews (14)

training & onboarding

Read Reviews (14)

Read Reviews (17)

sales document management

Read Reviews (11)

Read Reviews (16)

proposal & quote management

Read Reviews (6)

Read Reviews (1)

contract management

Read Reviews (3)

Read Reviews (15)

collaboration

Read Reviews (8)

Read Reviews (19)

billing and invoice management

Read Reviews (7)

Read Reviews (0)

engagement management

Read Reviews (6)

Read Reviews (4)

engaging and following up

Read Reviews (5)

Read Reviews (2)

compliance & governance

Read Reviews (2)

Read Reviews (0)

content management

Read Reviews (2)

Read Reviews (0)

revenue cycle management

Read Reviews (2)

Read Reviews (0)

motivation management

Read Reviews (2)

Read Reviews (0)

social media management

Read Reviews (2)

Read Reviews (4)

social media analytics

Read Reviews (2)

Read Reviews (3)

customer feedback management

Read Reviews (1)

Read Reviews (11)

measuring customer satisfaction

Read Reviews (1)

Read Reviews (9)

communication management

Read Reviews (1)

Read Reviews (7)

sending & publishing communications

Read Reviews (1)

Read Reviews (5)

products & pricelist management

Read Reviews (0)

Read Reviews (3)

contact list management

Read Reviews (0)

Read Reviews (4)

knowledge management

Read Reviews (0)

Read Reviews (4)

helpdesk management

Read Reviews (0)

Read Reviews (3)

advocacy management

Read Reviews (0)

Read Reviews (2)

SeealllessActivities

Top Goals

Goals Achieved

  • Enhance customer relationships

  • Improve efficiency

  • Improve ROI

  • Acquire customers

  • See 1 more

  • Acquire customers

  • Enhance customer relationships

  • Increase sales & revenue

  • Improve efficiency

  • Grow market share

  • Establish thought leadership

  • Launch new products

  • Enter new markets internationally or locally

  • Scale best practices

  • Improve internal communications

  • Improve visibility

  • See 8 more

Top Channels

Channels Used

  • phone calls

  • social media

  • offline

  • on premises

  • print media

  • magazine

  • website

  • mobile

  • e-mail

  • user generated content

  • blogs

  • chat

  • Slack

  • games

  • mobile app

  • See 12 more

  • phone calls

  • social media

  • offline

  • on premises

  • print media

  • magazine

  • website

  • mobile

  • e-mail

  • user generated content

  • blogs

  • chat

  • Slack

  • games

  • mobile app

  • See 12 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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low

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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medium

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Migration Risk

medium

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medium

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IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting