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Toky vs UniTel Voice: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Toky vs. UniTel Voice is based on a specific set of business needs and context. The comparison uses 3135 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Toky and UniTel Voice

Toky, UniTel Voice, Dialpad Ai Contact Center, CloudTalk, etc., belong to a category of solutions that help Contact Center Software. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Toky covers Sales Call Management with Phone Calls, Helpdesk Management with Phone Calls, Communication Management with Phone Calls, Contact List Management with Phone Calls, etc.

UniTel Voice focuses on Sales Call Management with Phone Calls, Advertisement with Mass Media, Conference Call Management with Offline, Communication Management with Phone Calls, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Toky

Focus area

Toky is better than UniTel Voice for

Software Failure Risk

  • medium

logo UniTel Voice

Focus area

UniTel Voice is better than Toky for

Software Failure Risk

  • low

About

Toky | Business Phone System & Integrated VoIP Service

UniTel Voice: Virtual Phone Systems for Small Businesses ...

Financials

SEED

PRIVATE

Business Need

Total Processes
(we found evidences for)

35

37

Total Goals
(we found evidences for)

7

7

Top Processes

Evidences indicate better relative satisfaction


sales call management

call transcription



communication management

sending & publishing communications

tracking & monitoring communications


contact list management


engagement management

engaging and following up



workflow management


generation of new leads


training & onboarding



sales document management

contract management


campaign management

campaign monitoring



conference call management


competitive intelligence




content management




Top Goals

Goals Achieved

  • Increase sales & revenue

  • Improve internal communications

  • Acquire customers

  • Enhance customer relationships

  • Improve digital and social presence

  • Build brand awareness

  • Improve consistency

  • See 4 more
  • Acquire customers

  • Improve ROI

  • Scale best practices

  • Enhance customer relationships

  • Build brand awareness

  • Increase customer life time value

  • Increase sales & revenue

  • See 4 more

Top Channels

Channels Used

  • phone calls

  • offline

  • point of sale

  • events

  • trade shows

  • video

  • mass media

  • e-mail

  • mobile

  • radio

  • out of home

  • billboards

  • mobile app

  • television

  • text SMS

  • print media

  • newspaper

  • social media

  • chat

  • See 16 more
  • phone calls

  • offline

  • point of sale

  • events

  • trade shows

  • video

  • mass media

  • e-mail

  • mobile

  • radio

  • out of home

  • billboards

  • mobile app

  • television

  • text SMS

  • print media

  • newspaper

  • social media

  • chat

  • See 16 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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low

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Migration Risk

medium

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low

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Business Setting