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TRACK CRM vs CiviCRM: 2024 Ultimate Comparison Guide

Failure Risk Guidance Security Report ?

Failure Risk for TRACK CRM medium Failure Risk for CiviCRM medium
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Comparison Summary

This comparison report of TRACK CRM vs. CiviCRM is based on a specific set of business needs and context. The comparison uses 1722 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing TRACK CRM and CiviCRM

TRACK CRM, and CiviCRM belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

TRACK CRM covers Sales Call Management with Phone Calls, Engagement Management with Phone Calls, Campaign Management with Phone Calls, Communication Management with Phone Calls, etc.

CiviCRM focuses on Contact List Management with Offline, Communication Management with E-Mail, Membership Management with Offline, Event Management with Offline, etc.

"We generated over $1.7 Million in outbound revenue. We would not have done that without TRACK. " - Anna Maria Vacations

"The Calibrate team took up this challenge with great enthusiasm. Both during the preliminary phase (wireframes, UX and design) as during the various development phases, they were always open to discussion, new suggestions or changes. Moreover, they ...always looked for feasible solutions taking into account the budget and tight timing. Excellent project management and transparent communication ensured a pleasant collaboration. " - Margit Bal

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo TRACK CRM

Focus area

Software Failure Risk

  • medium

logo CiviCRM

Focus area

CiviCRM is better than TRACK CRM for

Software Failure Risk

  • medium

About

Enterprise solution that connects all guest data points in one central location

Open source CRM software for nonprofits

Financials

M&A

PRIVATE

Business Need

Total Processes
(we found evidences for)

36

49

Total Goals
(we found evidences for)

7

4

Top Processes

Evidences indicate better relative satisfaction

sales call management

Read Reviews (20)

Read Reviews (3)

call recording

Read Reviews (16)

Read Reviews (0)

call scoring

Read Reviews (2)

Read Reviews (0)

engagement management

Read Reviews (20)

Read Reviews (25)

engaging and following up

Read Reviews (20)

Read Reviews (20)

communication management

Read Reviews (18)

Read Reviews (38)

tracking & monitoring communications

Read Reviews (16)

Read Reviews (0)

sending & publishing communications

Read Reviews (2)

Read Reviews (15)

campaign management

Read Reviews (15)

Read Reviews (9)

campaign monitoring

Read Reviews (6)

Read Reviews (3)

campaign analytics

Read Reviews (5)

Read Reviews (0)

helpdesk management

Read Reviews (12)

Read Reviews (8)

lead tracking

Read Reviews (10)

Read Reviews (0)

generation of new leads

Read Reviews (3)

Read Reviews (0)

conversion management

Read Reviews (2)

Read Reviews (0)

sales document management

Read Reviews (2)

Read Reviews (8)

proposal & quote management

Read Reviews (2)

Read Reviews (5)

contact list management

Read Reviews (1)

Read Reviews (70)

relationship management

Read Reviews (1)

Read Reviews (21)

courses & assessment

Read Reviews (1)

Read Reviews (3)

training & onboarding

Read Reviews (0)

Read Reviews (14)

membership management

Read Reviews (0)

Read Reviews (33)

customer case management

Read Reviews (0)

Read Reviews (19)

workflow management

Read Reviews (0)

Read Reviews (15)

community building

Read Reviews (0)

Read Reviews (7)

content management

Read Reviews (0)

Read Reviews (6)

subscription management

Read Reviews (0)

Read Reviews (2)

advocacy management

Read Reviews (0)

Read Reviews (2)

SeealllessActivities

Top Goals

Goals Achieved

  • Increase sales & revenue

  • Acquire customers

  • Scale best practices

  • Improve efficiency

  • Improve ROI

  • Improve internal communications

  • Build brand awareness

  • See 4 more

  • Scale best practices

  • Launch new products

  • Grow market share

  • Enhance customer relationships

  • See 1 more

Top Channels

Channels Used

  • offline

  • causes and charity

  • e-mail

  • newsletter

  • promotions

  • website

  • phone calls

  • user generated content

  • blogs

  • point of sale

  • mobile

  • events

  • trade shows

  • print media

  • magazine

  • chat

  • video

  • mobile app

  • See 15 more

  • offline

  • causes and charity

  • e-mail

  • newsletter

  • promotions

  • website

  • phone calls

  • user generated content

  • blogs

  • point of sale

  • mobile

  • events

  • trade shows

  • print media

  • magazine

  • chat

  • video

  • mobile app

  • See 15 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

No Data

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high

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Integration Risk

medium

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medium

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Migration Risk

medium

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medium

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IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting