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TRACK CRM vs LionDesk: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of TRACK CRM vs. LionDesk is based on a specific set of business needs and context. The comparison uses 1083 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing TRACK CRM and LionDesk

TRACK CRM, and LionDesk belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

TRACK CRM covers Sales Call Management with Phone Calls, Engagement Management with Phone Calls, Campaign Management with Phone Calls, Communication Management with Phone Calls, etc.

LionDesk focuses on Drip Marketing with E-Mail, Engagement Management with E-Mail, Communication Management with E-Mail, Contact List Management with Phone Calls, etc.

"This implementation process was very different. The most interesting thing about it was my employees could continue to do their normal job during this entire process. " - Steve Surbaugh

"My favorite feature is text drip campaigns as well as having my Realtor.com leads and other sources being touched on a consistent basis which has enabled clients to stay in contact. " - Bill Christman

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo TRACK CRM

Focus area

Software Failure Risk

  • medium

logo LionDesk

Focus area

LionDesk is better than TRACK CRM for

Software Failure Risk

  • medium

About

Enterprise solution that connects all guest data points in one central location

Cloud-Based CRM & Communications Tool for Realtors & Brokers

Financials

M&A

PRIVATE

Business Need

Total Processes
(we found evidences for)

36

49

Total Goals
(we found evidences for)

7

5

Top Processes

Evidences indicate better relative satisfaction


sales call management


engagement management

engaging and following up


communication management

tracking & monitoring communications

sending & publishing communications


campaign management

campaign monitoring

campaign analytics


helpdesk management







generation of new leads



conversion management


sales document management

proposal & quote management


revenue cycle management


contact list management


relationship management



lead qualification: demographic


lead qualification

lead qualification: demographic



workflow management



referral management


distribution management




Top Goals

Goals Achieved

  • Increase sales & revenue

  • Acquire customers

  • Scale best practices

  • Improve efficiency

  • Improve ROI

  • Improve internal communications

  • Build brand awareness

  • See 4 more
  • Enhance customer relationships

  • Acquire customers

  • Enter new markets internationally or locally

  • Shorten ramp up time

  • Grow market share

  • See 2 more

Top Channels

Channels Used

  • e-mail

  • video

  • phone calls

  • text SMS

  • social media

  • website

  • Facebook

  • offline

  • point of sale

  • causes and charity

  • chat

  • promotions

  • mobile

  • mobile app

  • See 11 more
  • e-mail

  • video

  • phone calls

  • text SMS

  • social media

  • website

  • Facebook

  • offline

  • point of sale

  • causes and charity

  • chat

  • promotions

  • mobile

  • mobile app

  • See 11 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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No Data

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Security & Privacy Risk

No Data

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medium

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Integration Risk

medium

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medium

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Migration Risk

medium

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medium

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Business Setting