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TRACK CRM vs Zoho Bigin: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of TRACK CRM vs. Zoho Bigin is based on a specific set of business needs and context. The comparison uses 664 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing TRACK CRM and Zoho Bigin

TRACK CRM, and Zoho Bigin belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

TRACK CRM covers Sales Call Management with Phone Calls, Engagement Management with Phone Calls, Campaign Management with Phone Calls, Communication Management with Phone Calls, etc.

Zoho Bigin focuses on Engagement Management with Phone Calls, Training & Onboarding, Workflow Management with E-Mail, Pipeline Management, etc.

"The data that we’re able to capture with TRACK really helps us serve our customers better by just giving a super personal experience and in hospitality that’s what it’s all about. " - Sage Hospitality

"I use Zoho CRMPus for all the good reasons and I also have multiple licences of Bigin. I love the sync. The sales guys love the simplicity, particularly the sales funnel tracking. We use 5 pipelines with different stages and we can train our outside... sales people to use them within minutes. We concurrently use Zoho CRMPlus, Salesiq and Desk to pass timely marketing data to our sales people. GDPR is important to us and the Data Privacy segment is very intuitive and easy to do. " - Michael Pearce

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo TRACK CRM

Focus area

Software Failure Risk

  • medium

logo Zoho Bigin

Focus area

Software Failure Risk

  • medium

About

Enterprise solution that connects all guest data points in one central location

Zoho Bigin | A powerful CRM solution for small and micro businesses manage their customer relationships

Age

1996

Financials

M&A

PRIVATE

Business Need

Total Processes
(we found evidences for)

36

29

Total Goals
(we found evidences for)

7

6

Top Processes

Evidences indicate better relative satisfaction


sales call management


engagement management

engaging and following up


communication management

tracking & monitoring communications

sending & publishing communications


campaign management

campaign monitoring

campaign analytics


helpdesk management







generation of new leads



conversion management


sales document management

proposal & quote management


contact list management


business development


relationship management



training & onboarding


workflow management


pipeline management


lead qualification



Top Goals

Goals Achieved

  • Increase sales & revenue

  • Acquire customers

  • Scale best practices

  • Improve efficiency

  • Improve ROI

  • Improve internal communications

  • Build brand awareness

  • See 4 more
  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • Improve ROI

  • Improve stakeholder relations

  • Launch new products

  • See 3 more

Top Channels

Channels Used

  • phone calls

  • e-mail

  • social media

  • LinkedIn

  • website

  • See 2 more
  • phone calls

  • e-mail

  • social media

  • LinkedIn

  • website

  • See 2 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

No Data

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medium

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Integration Risk

medium

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medium

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Migration Risk

medium

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medium

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Business Setting