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TRACK CRM vs Zoho Bigin: 2024 Ultimate Comparison Guide

Failure Risk Guidance Security Report ?

Failure Risk for TRACK CRM medium Failure Risk for Zoho Bigin medium
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Comparison Summary

This comparison report of TRACK CRM vs. Zoho Bigin is based on a specific set of business needs and context. The comparison uses 664 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing TRACK CRM and Zoho Bigin

TRACK CRM, and Zoho Bigin belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

TRACK CRM covers Sales Call Management with Phone Calls, Engagement Management with Phone Calls, Campaign Management with Phone Calls, Communication Management with Phone Calls, etc.

Zoho Bigin focuses on Engagement Management with Phone Calls, Training & Onboarding, Workflow Management with E-Mail, Pipeline Management, etc.

"I feel like TRACK was definitely the best choice for our business. It’s very easy to communicate, it’s easy in training, it’s easy to learn so TRACK is definitely a great choice for our company. " - Anna Owens

"Love the new features. It helps make the entire CRM system more personal and germane to our workflow. The searches seem to be more pointed and concise. Bigin has the capabilities and customization for my growing business and no bloat to clutter my p...rocess. Overall, Bigin was the perfect option for what I need. " - Derek Osborne

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo TRACK CRM

Focus area

Software Failure Risk

  • medium

logo Zoho Bigin

Focus area

Software Failure Risk

  • medium

About

Enterprise solution that connects all guest data points in one central location

Zoho Bigin | A powerful CRM solution for small and micro businesses manage their customer relationships

Age

1996

Financials

M&A

PRIVATE

Business Need

Total Processes
(we found evidences for)

36

29

Total Goals
(we found evidences for)

7

6

Top Processes

Evidences indicate better relative satisfaction

sales call management

Read Reviews (20)

Read Reviews (3)

call recording

Read Reviews (16)

Read Reviews (3)

call scoring

Read Reviews (2)

Read Reviews (0)

engagement management

Read Reviews (20)

Read Reviews (16)

engaging and following up

Read Reviews (20)

Read Reviews (16)

communication management

Read Reviews (18)

Read Reviews (4)

tracking & monitoring communications

Read Reviews (16)

Read Reviews (0)

sending & publishing communications

Read Reviews (2)

Read Reviews (4)

campaign management

Read Reviews (15)

Read Reviews (0)

campaign monitoring

Read Reviews (6)

Read Reviews (0)

campaign analytics

Read Reviews (5)

Read Reviews (0)

helpdesk management

Read Reviews (12)

Read Reviews (0)

lead tracking

Read Reviews (10)

Read Reviews (5)

generation of new leads

Read Reviews (3)

Read Reviews (4)

conversion management

Read Reviews (2)

Read Reviews (3)

sales document management

Read Reviews (2)

Read Reviews (4)

proposal & quote management

Read Reviews (2)

Read Reviews (0)

contact list management

Read Reviews (1)

Read Reviews (3)

business development

Read Reviews (1)

Read Reviews (2)

relationship management

Read Reviews (1)

Read Reviews (3)

training & onboarding

Read Reviews (0)

Read Reviews (12)

workflow management

Read Reviews (0)

Read Reviews (8)

pipeline management

Read Reviews (0)

Read Reviews (7)

lead qualification

Read Reviews (0)

Read Reviews (3)

SeealllessActivities

Top Goals

Goals Achieved

  • Increase sales & revenue

  • Acquire customers

  • Scale best practices

  • Improve efficiency

  • Improve ROI

  • Improve internal communications

  • Build brand awareness

  • See 4 more

  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • Improve ROI

  • Improve stakeholder relations

  • Launch new products

  • See 3 more

Top Channels

Channels Used

  • phone calls

  • e-mail

  • social media

  • LinkedIn

  • website

  • See 2 more

  • phone calls

  • e-mail

  • social media

  • LinkedIn

  • website

  • See 2 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

No Data

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medium

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Integration Risk

medium

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medium

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Migration Risk

medium

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medium

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IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting