Comparison Summary
This comparison report of Truly Voice Platform vs. Twilio is based on a specific set of business needs and context. The comparison uses 13749 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Truly Voice Platform and Twilio
Truly Voice Platform, Kixie Integrated Voice, Channels, etc., belong to a category of solutions that help Sales Engagement, whereas Twilio, Genesys Cloud, Tenfold, etc., belong to a category of solutions that help Customer Experience Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Truly Voice Platform covers Sales Call Management with Phone Calls, Communication Management with Phone Calls, Helpdesk Management with Phone Calls, Conference Call Management with Offline, etc.
Twilio focuses on Communication Management with Text SMS, Engagement Management, Sales Call Management with Phone Calls, Helpdesk Management with Phone Calls, etc.
"Truly builds a product for sales teams, and understand the details and intricacies that go into building a world class sales team. They know that data is king for sales ops, and the connection with salesforce is better than any competitive product I...’ve used. They also invest the time to really get to know your business and live up to being a partner. " - Charles Bergevin
"It’s a no brainer to use Twilio... having Twilio as the backend for our authentication just allows us to keep growing without any concern. " - Suhas Joshi
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
Truly Voice Platform
Focus area
Truly Voice Platform is better than Twilio for
Software Failure Risk
About
The calling solution that powers sales engagement through tracking Rep activity at Scale, and capturing every Voice, SMS, And Email Conversation
Twilio | APIs to create what you imagine, without compromise. APIs simple to use, powerful in production, and endlessly scalable
Age
2008
Financials
SEED
IPO
Business Need
Total Processes
(we found evidences for)
45
112
Total Goals
(we found evidences for)
6
17
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Acquire customers
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Increase sales & revenue
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Enhance customer relationships
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Improve internal communications
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Shorten ramp up time
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Scale best practices
- See 3 more
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Acquire customers
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Enhance customer relationships
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Scale best practices
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Enter new markets internationally or locally
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Launch new products
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Improve internal communications
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Improve ROI
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Increase sales & revenue
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Grow market share
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Build brand awareness
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Improve efficiency
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Improve visibility
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Improve digital and social presence
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Improve stakeholder relations
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Establish thought leadership
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Improve brand engagement
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Manage risk
- See 14 more
Top Channels
Channels Used
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phone calls
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text SMS
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offline
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e-mail
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chat
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Whatsapp
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events
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trade shows
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mobile
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website
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video
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social media
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user generated content
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blogs
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on premises
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promotions
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Facebook
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mobile app
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Twitter
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point of sale
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review sites
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Amazon
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Instagram
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games
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causes and charity
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omnichannel
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Slack
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LinkedIn
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display advertisement
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Netflix
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print media
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magazine
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mass media
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radio
-
newsletter
- See 32 more
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phone calls
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text SMS
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offline
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e-mail
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chat
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Whatsapp
-
events
-
trade shows
-
mobile
-
website
-
video
-
social media
-
user generated content
-
blogs
-
on premises
-
promotions
-
Facebook
-
mobile app
-
Twitter
-
point of sale
-
review sites
-
Amazon
-
Instagram
-
games
-
causes and charity
-
omnichannel
-
Slack
-
LinkedIn
-
display advertisement
-
Netflix
-
print media
-
magazine
-
mass media
-
radio
-
newsletter
- See 32 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
