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TrustRadius vs beckon: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of TrustRadius vs. beckon is based on a specific set of business needs and context. The comparison uses 2553 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing TrustRadius and beckon

TrustRadius, beckon, Capterra, PeerSpot (formerly IT Central Station), etc., belong to a category of solutions that help Marketing Data Intelligence. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

TrustRadius covers Rating And Review Management, Collaboration with Video, Customer Feedback Management with Social Media, Competitive Intelligence, etc.

beckon focuses on Social Media Management with E-Mail, Channel Marketing with Omnichannel, Campaign Management, Collaboration with E-Mail, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo TrustRadius

Focus area

TrustRadius is better than beckon for

Software Failure Risk

  • low

logo beckon

Focus area

beckon is better than TrustRadius for

Software Failure Risk

  • low

About

TrustRadius | Software Reviews You Can Trust

Marketing Intelligence, Analytics, Reports & Dashboards

Age

2012

2000

Financials

SERIES C

SERIES E

Business Need

Total Processes
(we found evidences for)

85

47

Total Goals
(we found evidences for)

16

9

Top Processes

Evidences indicate better relative satisfaction


rating and review management



customer feedback management

measuring customer satisfaction


competitive intelligence


communication management

sending & publishing communications


engagement management

engaging and following up


workflow management


social media management

social media analytics

engaging on social media

scheduling post to social media



lead qualification

lead qualification: technographic


sales document management

proposal & quote management


content management


products & pricelist management


account management


generation of new leads




sales call management

call transcription


campaign management


lifetime value management


training & onboarding



helpdesk management


customer case management





performance management


loyalty management

identify target customers




social media marketing



sales review & feedback


conversion management




advocacy management


contact list management

enriching contact list



channel management


international marketing




referral management


Top Goals

Goals Achieved

  • Acquire customers

  • Enhance customer relationships

  • Improve ROI

  • Improve digital and social presence

  • Grow market share

  • Scale best practices

  • Enter new markets internationally or locally

  • Increase sales & revenue

  • Build brand awareness

  • Improve internal communications

  • Improve visibility

  • Establish thought leadership

  • Improve stakeholder relations

  • Improve brand engagement

  • Manage risk

  • Launch new products

  • See 13 more
  • Scale best practices

  • Improve ROI

  • Improve efficiency

  • Grow market share

  • Enhance customer relationships

  • Enter new markets internationally or locally

  • Launch new products

  • Increase sales & revenue

  • Improve internal communications

  • See 6 more

Top Channels

Channels Used

  • e-mail

  • video

  • social media

  • mobile

  • omnichannel

  • offline

  • point of sale

  • promotions

  • coupons

  • phone calls

  • on premises

  • Twitter

  • movies

  • website

  • See 11 more
  • e-mail

  • video

  • social media

  • mobile

  • omnichannel

  • offline

  • point of sale

  • promotions

  • coupons

  • phone calls

  • on premises

  • Twitter

  • movies

  • website

  • See 11 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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medium

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Security & Privacy Risk

low

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low

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Integration Risk

low

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low

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Migration Risk

medium

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medium

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Business Setting