TrustRadius Overview
TrustRadius helps buyers make informed product decisions with unbiased reviews and aids vendors in amplifying customer voices. Reviews are verified for authenticity and relevance before publication.
Use Cases
Customers recommend Rating And Review Management, Collaboration, Customer Feedback Management, as the business use cases that they have been most satisfied with while using TrustRadius.
Business Priorities
Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using TrustRadius.
TrustRadius Use-Cases and Business Priorities: Customer Satisfaction Data
TrustRadius works with different mediums / channels such as Video. and Social Media.
TrustRadius's features include Feedback Surveys, Landing Page, Personalization, etc. and TrustRadius support capabilities include 24/7 Support, Email Support, AI Powered, etc. also TrustRadius analytics capabilities include Analytics, and Custom Reports.
Reviews
"...Another reason people take out time and write detailed reviews is because it provides you with great remuneration in return in terms of 25$ for each approved and published review...." Peer review by Abhishek V, Senior Consultant, Information Technology and Services
TrustRadius, Capterra, PeerSpot (formerly IT Central Station), G2 Seller Solutions, GetApp, etc., all belong to a category of solutions that help Marketing Data Intelligence. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for TrustRadius
Top Industries
- Information Technology and Services
- Construction
- Oil & Energy
Popular in
- Mid Market
- Large Enterprise
- Small Business
TrustRadius is popular in Information Technology And Services, Construction, and Oil & Energy and is widely used by Mid Market, Large Enterprise, and Small Business.
Comprehensive Insights on TrustRadius Use Cases
How can TrustRadius optimize your Rating And Review Management Workflow?
How can TrustRadius enhance your Collaboration process?
What makes TrustRadius ideal for Customer Feedback Management?
How efficiently Does TrustRadius manage your Competitive Intelligence?
How efficiently Does TrustRadius manage your Communication Management?
54+ more Business Use Cases
264 buyers and buying teams have used Cuspera to assess how well TrustRadius solved their Marketing Data Intelligence needs. Cuspera uses 1309 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Marketing Data Intelligence needs.
Case Studies
COMPANY | INDUSTRY | CASE STUDIES |
---|---|---|
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Information Technology and Services
|
Information Technology and Services |
CASE STUDY BoxRead More |
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Retail
|
Retail |
CASE STUDY Good Feet WorldwideRead More |
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Hospital & Health Care
|
Hospital & Health Care |
CASE STUDY CentraState Healthcare SystemRead More |
Video
TrustRadius For Buyers Review: Allows Professionals To Assess Prospective Software In New Light

Frequently Asked Questions(FAQ)
for TrustRadius
What is TrustRadius?
TrustRadius a marketing data intelligence platform and is a review site for business technology. It helps to enhance customer relationships and launch new products.
TrustRadius helps buyers make product decisions based on unbiased and insightful reviews. It also helps vendors tackle and scale the voice of their customers.
TrustRadius reviewers include end-users, implementers, consultants, business stakeholders, and decision-makers. All TrustRadius reviewers are authenticated via LinkedIn or their work email address before writing a review. Before publishing a review, TrustRadius research staff verifies that each reviewer has recent experience with the product. TrustRadius publish reviews from resellers but does not include the ratings in the overall score calculations. It is committed to ensuring all reviewers are providing quality, straightforward opinions that are trustable.
What is TrustRadius used for?
What are the top features of TrustRadius?
Who uses TrustRadius?
What are TrustRadius alternatives?
Where is TrustRadius located?
TrustRadius Competitors
TrustRadius Features
- Low
- Medium
- High
FEATURE | RATINGS AND REVIEWS |
---|---|
AI Powered | Read Reviews (14) |
Analytics | Read Reviews (98) |
Custom Reports | Read Reviews (133) |
CAPABILITIES | RATINGS AND REVIEWS |
---|---|
AI Powered | Read Reviews (14) |
Analytics | Read Reviews (98) |
Custom Reports | Read Reviews (133) |
TrustRadius Integrations
TrustRadius integrates with a wide range of software applications through its robust data import and export capabilities.
Few API Integrations for TrustRadius
Software Failure Risk Guidance
?for TrustRadius
Overall Risk Meter
Top Failure Risks for TrustRadius
TrustRadius, Inc. News
Talkdesk Verified as a TrustRadius Trusted Seller | Business - standard-journal.com
Talkdesk has been verified as a TrustRadius Trusted Seller, indicating recognition for its credibility and reliability in the market.
Optimizely earns multiple 2025 Buyers Choice Awards from TrustRadius - The Malaysian Reserve
Optimizely received several 2025 Buyers Choice Awards from TrustRadius.
TrustRadius, Inc. Profile
HQ Location
9737 Great Hills Trail Suite 340 Austin, TX 78759
Employees
11-50
Social
Financials
SERIES C