TrustRadius Overview

TrustRadius helps buyers make informed product decisions with unbiased reviews and aids vendors in amplifying customer voices. Reviews are verified for authenticity and relevance before publication.

Use Cases

Customers recommend Rating And Review Management, Collaboration, Customer Feedback Management, as the business use cases that they have been most satisfied with while using TrustRadius.

Other use cases:

  • Competitive Intelligence
  • Communication Management
  • Engaging And Following Up
  • Workflow Management
  • Social Media Management
  • Advertisement
  • Lead Qualification: Technographic
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Business Priorities

Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using TrustRadius.

Other priorities:

  • Improve ROI
  • Improve Digital And Social Presence
  • Grow Market Share
  • Scale Best Practices
  • Enter New Markets Internationally Or Locally
  • Increase Sales & Revenue
  • Build Brand Awareness
  • Improve Internal Communications
  • Improve Visibility
  • Establish Thought Leadership
  • Improve Stakeholder Relations
  • Improve Brand Engagement
  • Manage Risk
  • Launch New Products
See all business priorities See less business priorities

TrustRadius Use-Cases and Business Priorities: Customer Satisfaction Data

TrustRadius works with different mediums / channels such as Video. and Social Media.

TrustRadius's features include Feedback Surveys, Landing Page, Personalization, etc. and TrustRadius support capabilities include 24/7 Support, Email Support, AI Powered, etc. also TrustRadius analytics capabilities include Analytics, and Custom Reports.

Reviews

"...Customer reviews are extremely valuable to Gainsight...." Peer review by Lauren Olerich, Sr. Manager, Lead Generation, Gainsight

TrustRadius, Capterra, PeerSpot (formerly IT Central Station), G2 Seller Solutions, TrackMaven, etc., all belong to a category of solutions that help Marketing Data Intelligence. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for TrustRadius

Top Industries

  • Information Technology and Services
  • Construction
  • Oil & Energy

Popular in

  • Mid Market
  • Large Enterprise
  • Small Business

TrustRadius is popular in Information Technology And Services, Construction, and Oil & Energy and is widely used by Mid Market, Large Enterprise, and Small Business.

Comprehensive Insights on TrustRadius Use Cases

What Are the key features of TrustRadius for Rating And Review Management?

What Are the key features of TrustRadius for Collaboration?

Why is TrustRadius the best choice for Customer Feedback Management?

How can TrustRadius enhance your Competitive Intelligence process?

What benefits does TrustRadius offer for Communication Management?

54+ more Business Use Cases

264 buyers and buying teams have used Cuspera to assess how well TrustRadius solved their Marketing Data Intelligence needs. Cuspera uses 1309 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Marketing Data Intelligence needs.

Case Studies

COMPANY INDUSTRY CASE STUDIES
TrustRadius case study
Retail
Retail
CASE STUDY Good Feet Worldwide

Good Feet Worldwide improved franchise marketing by using IntelligenceBank for centralized asset management, secure downloads, news sharing, and event calendars.

Read More
TrustRadius case study
Information Technology and Services
Information Technology and Services
CASE STUDY Sciencelogic

ScienceLogic used TrustRadius Buyer Intent data to increase their sales pipeline by 20% and reduce their sales cycle by 30%.

Read More
TrustRadius case study
Retail
Retail
CASE STUDY Flybuys

Flybuys improved user experience, stopped login fraud, and protected accounts from bot attacks, benefiting 8.7 million members.

Read More

Video

TrustRadius For Buyers Review: Allows Professionals To Assess Prospective Software In New Light

Video Thumbnail

Frequently Asked Questions(FAQ)

for TrustRadius

What is TrustRadius?

TrustRadius a marketing data intelligence platform and is a review site for business technology. It helps to enhance customer relationships and launch new products.

TrustRadius helps buyers make product decisions based on unbiased and insightful reviews. It also helps vendors tackle and scale the voice of their customers.

TrustRadius reviewers include end-users, implementers, consultants, business stakeholders, and decision-makers. All TrustRadius reviewers are authenticated via LinkedIn or their work email address before writing a review. Before publishing a review, TrustRadius research staff verifies that each reviewer has recent experience with the product. TrustRadius publish reviews from resellers but does not include the ratings in the overall score calculations. It is committed to ensuring all reviewers are providing quality, straightforward opinions that are trustable.

What is TrustRadius used for?

TrustRadius is a Marketing Data Intelligence Software mainly used by its customers to Acquire Customers and Enhance Customer Relationships by Rating And Review Management, Collaboration and Customer Feedback Management .

What are the top features of TrustRadius?

Feedback surveys, Landing page and Personalization are some of the top features of TrustRadius.

Who uses TrustRadius?

TrustRadius is used by Information Technology And Services, Construction and Oil & Energy among other industries.

What are TrustRadius alternatives?

Capterra, PeerSpot (Formerly IT Central Station), G2 Seller Solutions and TrackMaven are popular alternatives for TrustRadius.

Where is TrustRadius located?

TrustRadius is headquartered at 9737 Great Hills Trail Suite 340 Austin, TX 78759.
lightning

Peers used TrustRadius for rating and review management and collaboration

TrustRadius Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.42/5 ★

Read Reviews (14)
Analytics

4.84/5 ★

Read Reviews (98)
Custom Reports

4.61/5 ★

Read Reviews (133)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.42/5 ★

Read Reviews (14)
Analytics

4.84/5 ★

Read Reviews (98)
Custom Reports

4.61/5 ★

Read Reviews (133)

Software Failure Risk Guidance

?

for TrustRadius

Overall Risk Meter

Low Medium High

Top Failure Risks for TrustRadius

TrustRadius, Inc. News

Optimizely earns multiple 2025 Buyers Choice Awards from TrustRadius - The Malaysian Reserve

Optimizely received several 2025 Buyers Choice Awards from TrustRadius.

03/12/2024 - source

TrustRadius, Inc. Profile

Company Name

TrustRadius, Inc.

Year Founded

2012

HQ Location

9737 Great Hills Trail Suite 340 Austin, TX 78759

Employees

11-50

Social

Financials

SERIES C