Comparison Summary
This comparison report of Twilio Programmable Voice vs. Truly Voice Platform is based on a specific set of business needs and context. The comparison uses 2242 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Twilio Programmable Voice and Truly Voice Platform
Twilio Programmable Voice belong to a category of solutions that help Customer Experience Management, whereas Truly Voice Platform belong to a category of solutions that help Sales Engagement. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Twilio Programmable Voice covers Sales Call Management with Phone Calls, Communication Management with Phone Calls, Conference Call Management with Offline, Engagement Management with Phone Calls, etc.
Truly Voice Platform focuses on Sales Call Management with Phone Calls, Communication Management with Phone Calls, Helpdesk Management with Phone Calls, Conference Call Management with Offline, etc.
"Our customers deliver highly relevant, personalized messages across multiple channels using Iterable. We partner with Twilio to enable and scale our customers’ SMS outreach. " - Steph Robotham
"Truly gives all members of my team an amazing experience, and everyone trusts them. I would recommend Truly to anyone. " - Zoey Gold
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
Truly Voice Platform
Focus area
Truly Voice Platform is better than Twilio Programmable Voice for
Software Failure Risk
About
Twilio - Communication APIs for SMS, Voice, Video and Authentication
The calling solution that powers sales engagement through tracking Rep activity at Scale, and capturing every Voice, SMS, And Email Conversation
Age
2008
Financials
IPO
SEED
Business Need
Total Processes
(we found evidences for)
43
45
Total Goals
(we found evidences for)
9
6
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Enter new markets internationally or locally
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Improve ROI
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Acquire customers
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Improve internal communications
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Launch new products
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Grow market share
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Improve digital and social presence
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Scale best practices
- See 6 more
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Acquire customers
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Increase sales & revenue
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Enhance customer relationships
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Improve internal communications
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Shorten ramp up time
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Scale best practices
- See 3 more
Top Channels
Channels Used
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phone calls
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offline
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events
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trade shows
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mobile
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e-mail
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mobile app
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text SMS
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social media
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LinkedIn
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point of sale
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mass media
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radio
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website
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review sites
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Yelp
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video
- See 14 more
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phone calls
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offline
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events
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trade shows
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mobile
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e-mail
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mobile app
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text SMS
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social media
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LinkedIn
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point of sale
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mass media
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radio
-
website
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review sites
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Yelp
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video
- See 14 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
