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Compare Twilio Programmable Voice vs Ushur

Comparison Summary

For Twilio Programmable Voice vs Ushur comparison, Our AI algorithm looked at 2737 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using Twilio Programmable Voice and Ushur to solve their respective business needs.

Pros and cons of Twilio Programmable Voice and Ushur

Twilio Programmable Voice is more suited to businesses that require Sales Call Management with Phone Calls and Communication Management with Phone Calls where as Ushur is focused towards Engagement Management and Workflow Management with E-Mail .

Both Twilio Programmable Voice and Ushur are Customer Experience Management software, peers recommend Twilio Programmable Voice for conference call management and communication management where as Ushur is more known for proposal & quote management .

logo Twilio Programmable Voice

Focus area

Twilio Programmable Voice is better than Ushur for

Software Failure Risk

  • low

logo Ushur

Focus area

Ushur is better than Twilio Programmable Voice for

Software Failure Risk

  • low

About

Twilio - Communication APIs for SMS, Voice, Video and Authentication

Intelligent Automation Platform

Age

2008

Financials

IPO

Business Need

Total Processes
(we found evidences for)

43

46

Total Goals
(we found evidences for)

9

8

Top Processes

Evidences indicate better relative satisfaction


sales call management

call transcription


communication management

sending & publishing communications

tracking & monitoring communications


conference call management


helpdesk management


engagement management

engaging and following up


content management

content publishing


customer feedback management

measuring net promoter score

measuring customer satisfaction


training & onboarding




contact list management


products & pricelist management


workflow management


social media management

social media analytics


sales document management



sales review & feedback


rating and review management


community building



lifetime value management


business development


customer case management


revenue cycle management


billing and invoice management



account management



Top Goals

Goals Achieved

  • Enhance customer relationships

  • Enter new markets internationally or locally

  • Improve ROI

  • Acquire customers

  • Improve internal communications

  • Launch new products

  • Grow market share

  • Improve digital and social presence

  • Scale best practices

  • See 6 more
  • Enhance customer relationships

  • Acquire customers

  • Scale best practices

  • Improve ROI

  • Improve visibility

  • Establish thought leadership

  • Improve internal communications

  • Improve digital and social presence

  • See 5 more

Top Channels

Channels Used

  • e-mail

  • text SMS

  • omnichannel

  • phone calls

  • mobile

  • offline

  • on premises

  • chat

  • mobile app

  • video

  • promotions

  • trade shows

  • events

  • user generated content

  • blogs

  • See 12 more
  • e-mail

  • text SMS

  • omnichannel

  • phone calls

  • mobile

  • offline

  • on premises

  • chat

  • mobile app

  • video

  • promotions

  • trade shows

  • events

  • user generated content

  • blogs

  • See 12 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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medium

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Security & Privacy Risk

medium

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low

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Integration Risk

low

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low

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Migration Risk

medium

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low

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Business Setting