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Typeform vs Marchex Call Analytics: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Typeform vs. Marchex Call Analytics is based on a specific set of business needs and context. The comparison uses 11041 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Typeform and Marchex Call Analytics

Typeform, Marchex Call Analytics, Jotform, OptiMonk, etc., belong to a category of solutions that help Other Demand Generation. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Typeform covers Improve Customer Experience By Collecting Feedback, Acquire Customers By Online Contact Form, Engaging Conversational Surveys, Increase Sales By Online Order Form, etc.

Marchex Call Analytics focuses on Sales Call Management with Phone Calls, Communication Management with Phone Calls, Advertisement with Phone Calls, Helpdesk Management with Phone Calls, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Typeform

Focus area

Typeform is better than Marchex Call Analytics for

Software Failure Risk

  • medium

logo Marchex Call Analytics

Focus area

Marchex Call Analytics is better than Typeform for

Software Failure Risk

  • medium

About

Software to build people-friendly forms and surveys

AI-powered conversation intelligence for more effective sales and customer service

Age

2012

2000

Financials

SERIES B

IPO

Business Need

Total Processes
(we found evidences for)

71

69

Total Goals
(we found evidences for)

1

11

Top Processes

Evidences indicate better relative satisfaction


customer feedback management

measuring net promoter score

measuring customer satisfaction


generation of new leads


engagement management

engaging and following up



training & onboarding


communication management

sending & publishing communications

tracking & monitoring communications


content management

content publishing




contact list management

creating contact list


workflow management



lead qualification

lead qualification: technographic



knowledge management






business development


conversion management


community building




social media marketing


segmentation and targeting


competitive intelligence


lifetime value management



distribution management


courses & assessment

create learning path


trade show marketing


revenue cycle management


sales review & feedback


account management



rating and review management


performance management







call transcription


sales call management

call transcription



helpdesk management


campaign monitoring


campaign analytics


campaign management

campaign monitoring

campaign analytics





social media analytics


social media management

social media analytics




products & pricelist management


proposal & quote management


sales document management

proposal & quote management


advocacy management


Top Goals

Goals Achieved

  • Improve brand engagement

  • Increase sales & revenue

  • Acquire customers

  • Improve ROI

  • Enhance customer relationships

  • Improve digital and social presence

  • Grow market share

  • Scale best practices

  • Improve efficiency

  • Enter new markets internationally or locally

  • Launch new products

  • Establish thought leadership

  • See 8 more

Top Channels

Channels Used

  • phone calls

  • website

  • e-mail

  • mobile

  • offline

  • social media

  • Facebook

  • point of sale

  • display advertisement

  • user generated content

  • blogs

  • omnichannel

  • mobile app

  • text SMS

  • trade shows

  • mobile ads

  • video

  • Doubleclick

  • events

  • See 16 more
  • phone calls

  • website

  • e-mail

  • mobile

  • offline

  • social media

  • Facebook

  • point of sale

  • display advertisement

  • user generated content

  • blogs

  • omnichannel

  • mobile app

  • text SMS

  • trade shows

  • mobile ads

  • video

  • Doubleclick

  • events

  • See 16 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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low

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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medium

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Migration Risk

medium

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low

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Business Setting