Typeform vs. Microsoft Forms: Other Demand Generation Solution Comparison 2025

Overview: Typeform and Microsoft Forms as Other Demand Generation Category solutions.

Typeform excels in providing robust engagement tools, custom reports, and comprehensive support, making it a popular choice for large enterprises in industries like software and marketing. In contrast, Microsoft Forms is tailored to smaller businesses, focusing on customer feedback management and digital presence, with limited but essential features and support options.

Typeform: Typeform offers people-friendly forms and surveys, enabling users to create interactive forms without coding. Templates are available for quizzes, research, feedback, lead generation, and more.

Microsoft Forms: Microsoft-Forms is a free tool to create online surveys, forms, polls, and quizzes. It uses AI to simplify creating questionnaires and gathering responses.

Typeform and Microsoft Forms: Best Use cases based on the customer satisfaction data

Key Capabilities Supported

Typeform enhances customer experiences with engaging surveys and online forms, fitting well for companies looking to collect feedback and manage communications smoothly. read more →

Microsoft Forms supports customer feedback and workflow management, ideal for businesses aiming to streamline internal processes and enhance customer interactions. read more →

Business Goals

Typeform is designed to improve brand engagement, making it suitable for firms focused on building strong customer relationships. read more →

Microsoft Forms helps enhance customer relationships and sales, aligning with companies aiming to scale and improve their digital presence. read more →

Core Features

Typeform offers advanced analytics, integrations, and custom reports, providing a comprehensive toolkit for larger enterprises that value detailed insights. read more →

Microsoft Forms provides basic analytics and integration options, sufficient for small to mid-sized businesses looking for straightforward data handling. read more →

Vendor Support

Typeform offers extensive support including 24/7 availability, ensuring enterprises get help whenever needed. read more →

Microsoft Forms provides essential support options like email and chat, suitable for businesses that don't require constant assistance. read more →

Segments and Industries

Typeform is favored by large enterprises in software and marketing, reflecting its powerful feature set and flexibility. read more →

Microsoft Forms finds its niche among smaller businesses in IT and education, highlighting its utility in less complex scenarios. read more →

Operational Alignment

Typeform fits into operations needing detailed data collection and extensive customization, in large-scale environments. read more →

Microsoft Forms integrates well into simpler workflows, perfect for smaller businesses needing efficient and direct tools. read more →

Applying your context and needs changes the comparison

Failure Risk Guidance?

Low Medium High

Compliance Risk

low

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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low

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Migration Risk

medium

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medium

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IT and Other Capabilities

Low
Medium
High

Ease of migration

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Data

Data Import

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Data Export

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Support

Email Support

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Chat Support

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24/7 Support

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Phone Support

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Others

Analytics

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Custom Reports

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AI Powered

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Most deployed common Use Cases for Typeform and Microsoft Forms

What makes Typeform and Microsoft Forms ideal for Improve Customer Experience By Collecting Feedback?

Typeform and Microsoft Forms are both cloud-based survey management solutions. Typeform focuses on creating visually appealing and engaging surveys, especially for mobile devices. Microsoft Forms offers a more straightforward approach with built-in templates and integration with other Microsoft products. Both tools allow users to collect customer feedback and analyze data, but Typeform offers greater flexibility in design and customization. Microsoft Forms is limited by its accessibility to users who may not have access to computers or smartphones.

"...We use it to send post-training surveys to our clients..." Peer review by Leigh M., Internet

"...While the form was helpful and very resourceful, also because of the linkage with other microsoft programs, it would be a good tool, the result in data format also gave graphical and real time analysis of feedback from any surveys it may be deployed for, however, one may need expert guidance or support from a previous user of this software in order to achieve maximum result...." Peer review by Ayobami B, HR Officer, Research

How can Typeform and Microsoft Forms optimize your Engagement Management Workflow?

Typeform and Microsoft Forms both enable users to create engaging surveys. Typeform emphasizes a visually appealing and interactive user experience, incorporating elements like animations and logic jumps. Microsoft Forms focuses on integration with other Microsoft products, like Stream and SharePoint, allowing for more streamlined data collection and analysis. While Typeform provides more design options, Microsoft Forms offers deeper integration with other Microsoft applications.

"...Great design and customizability of surveys and quizzes that are a great way to engage your audience. . ...." Peer review by Clay S., Owner , Marketing and Advertising

"...Create engaging videos with Microsoft Forms in Microsoft Stream..." New to Microsoft 365 in May new tools to streamline compliance and make collaboration inclusive and engaging