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Universe vs Zoho Backstage: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of Universe vs. Zoho Backstage is based on a specific set of business needs and context. The comparison uses 1031 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Universe and Zoho Backstage

Universe, Zoho Backstage, Brown Paper Tickets, Ticket Tailor, etc., belong to a category of solutions that help Event Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Universe covers Event Management with Offline, Communication Management, Engagement Management with User Generated Content, Promotion Management with Offline, etc.

Zoho Backstage focuses on Event Management with Offline, Engagement Management with Mobile, Trade Show Marketing with Offline, Collaboration with E-Mail, etc.

"With over 50,000 eager guests lined up in advance for two days in a row, it was absolutely crucial that our partner could provide a seamless onsite experience. Thanks to Universe we were able to set up dedicated scanning and selling teams to quickly... move guests through multiple entrences without a problem. " - Jon Laughner

"The customer support at Zoho Backstage is impressive. It’s amazing how they make quick improvements to the platform based on our requests, which are often for completely individual functionality. It makes me very happy because I know that if the pla...tform doesn't have something I need today, it will soon have it. " - Rubens do Carmo

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Universe

Focus area

Software Failure Risk

  • medium

logo Zoho Backstage

Focus area

Software Failure Risk

  • medium

About

Universe - Sell Tickets, Create Events and Discover Experience

Online Event Management Software | Zoho Backstage

Age

1996

Financials

IPO

PRIVATE

Business Need

Total Processes
(we found evidences for)

29

28

Total Goals
(we found evidences for)

8

3

Top Processes

Evidences indicate better relative satisfaction



communication management

sending & publishing communications


engagement management

engaging and following up


social media management

social media analytics

scheduling post to social media


promotion management



campaign management

campaign analytics


sales document management

proposal & quote management



helpdesk management


training & onboarding



contact list management


trade show marketing


social media marketing



generation of new leads


searching for content


content management

searching for content


sales call management


Top Goals

Goals Achieved

  • Increase sales & revenue

  • Improve brand engagement

  • Enhance customer relationships

  • Improve ROI

  • Grow market share

  • Improve efficiency

  • Improve internal communications

  • Scale best practices

  • See 5 more
  • Launch new products

  • Improve digital and social presence

  • Enhance customer relationships

Top Channels

Channels Used

  • promotions

  • website

  • offline

  • mobile

  • social media

  • trade shows

  • events

  • e-mail

  • mobile app

  • display advertisement

  • user generated content

  • blogs

  • video

  • LinkedIn

  • phone calls

  • chat

  • See 13 more
  • promotions

  • website

  • offline

  • mobile

  • social media

  • trade shows

  • events

  • e-mail

  • mobile app

  • display advertisement

  • user generated content

  • blogs

  • video

  • LinkedIn

  • phone calls

  • chat

  • See 13 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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No Data

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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medium

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Migration Risk

medium

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medium

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Business Setting