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UpCity vs ConnectWise Automate: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of UpCity vs. ConnectWise Automate is based on a specific set of business needs and context. The comparison uses 3325 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing UpCity and ConnectWise Automate

UpCity, ConnectWise Automate, Chatmeter Platform, NiceJob, etc., belong to a category of solutions that help Reviews and Reputation. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

UpCity covers Digital Marketing with User Generated Content, Advertisement with Social Media, Content Management with User Generated Content, White Labeling with Promotions, etc.

ConnectWise Automate focuses on Helpdesk Management with Offline, Knowledge Management with User Generated Content, Workflow Management, Training & Onboarding, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo UpCity

Focus area

UpCity is better than ConnectWise Automate for

Software Failure Risk

  • medium

logo ConnectWise Automate

Focus area

ConnectWise Automate is better than UpCity for

Software Failure Risk

  • medium

About

UpCity: Find Great Digital Marketing Service Providers

Remote Monitoring and Management Software | ConnectWise Automate

Age

2009

1982

Financials

SERIES B

M&A

Business Need

Total Processes
(we found evidences for)

60

50

Total Goals
(we found evidences for)

15

9

Top Processes

Evidences indicate better relative satisfaction




content management



engagement management

engaging and following up


generation of new leads


rating and review management


social media management

engaging on social media

scheduling post to social media


social media marketing



influencer marketing


reputation management


training & onboarding


account management



communication management

sending & publishing communications







international marketing



sales document management

proposal & quote management



customer feedback management

measuring customer satisfaction



campaign management


competitive intelligence


lifetime value management


helpdesk management


knowledge management


workflow management



contact list management


products & pricelist management


billing and invoice management


license management



revenue cycle management



lead qualification: technographic


lead qualification

lead qualification: technographic


Top Goals

Goals Achieved

  • Acquire customers

  • Grow market share

  • Enter new markets internationally or locally

  • Enhance customer relationships

  • Improve digital and social presence

  • Improve ROI

  • Scale best practices

  • Improve visibility

  • Launch new products

  • Build brand awareness

  • Increase sales & revenue

  • Establish thought leadership

  • Improve stakeholder relations

  • Improve efficiency

  • Improve brand engagement

  • See 12 more
  • Acquire customers

  • Scale best practices

  • Improve ROI

  • Enhance customer relationships

  • Increase sales & revenue

  • Improve visibility

  • Improve stakeholder relations

  • Shorten ramp up time

  • Establish thought leadership

  • See 6 more

Top Channels

Channels Used

  • website

  • offline

  • on premises

  • user generated content

  • blogs

  • promotions

  • mobile

  • trade shows

  • events

  • See 6 more
  • website

  • offline

  • on premises

  • user generated content

  • blogs

  • promotions

  • mobile

  • trade shows

  • events

  • See 6 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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low

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Integration Risk

low

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low

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Migration Risk

medium

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medium

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Business Setting