Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Acquire customers
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Grow market share
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Enter new markets internationally or locally
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Enhance customer relationships
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Improve digital and social presence
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Improve ROI
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Scale best practices
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Improve visibility
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Launch new products
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Build brand awareness
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Increase sales & revenue
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Establish thought leadership
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Improve stakeholder relations
-
Improve efficiency
-
Improve brand engagement
- See 12 more
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Improve digital and social presence
-
Establish thought leadership
-
Acquire customers
-
Increase sales & revenue
-
Enhance customer relationships
-
Scale best practices
-
Enter new markets internationally or locally
-
Improve brand engagement
-
Improve internal communications
-
Build brand awareness
-
Manage risk
-
Improve visibility
-
Improve stakeholder relations
- See 10 more
Top Channels
Channels Used
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social media
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offline
-
website
-
on premises
-
review sites
-
phone calls
-
e-mail
-
Facebook
-
mobile
-
point of sale
-
Yelp
-
text SMS
-
Tripadvisor
-
promotions
-
Twitter
-
mobile app
-
chat
-
events
-
trade shows
-
Yellowpages
-
video
-
Facebook page
-
omnichannel
-
user generated content
-
blogs
-
games
-
mass media
-
television
-
display advertisement
- See 26 more
-
social media
-
offline
-
website
-
on premises
-
review sites
-
phone calls
-
e-mail
-
Facebook
-
mobile
-
point of sale
-
Yelp
-
text SMS
-
Tripadvisor
-
promotions
-
Twitter
-
mobile app
-
chat
-
events
-
trade shows
-
Yellowpages
-
video
-
Facebook page
-
omnichannel
-
user generated content
-
blogs
-
games
-
mass media
-
television
-
display advertisement
- See 26 more
