cuspera logo CUSPERA

Upland PSA vs Digital.ai Platform: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of Upland PSA vs. Digital.ai Platform is based on a specific set of business needs and context. The comparison uses 1225 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Upland PSA and Digital.ai Platform

Upland PSA, Digital.ai Platform, AlisQI, Office 365 Migration Planner, etc., belong to a category of solutions that help Collaboration and Productivity. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Upland PSA covers Social Media Management, Billing And Invoice Management, Forecasting, Collaboration, etc.

Digital.ai Platform focuses on Helpdesk Management with Phone Calls, Social Media Management, Engagement Management, Campaign Management, etc.

"Upland PSA is a very flexible and scalable solution that not only meets our needs now, but will continue to be valuable as we grow our business. " - Allie Bohr

"If you’re looking to improve, accelerate, and streamline your end-to-end software delivery, and enforce compliance requirements in a repeatable, auditable process, you want Digital.ai. " - Vito Iannuzzelli

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Upland PSA

Focus area

Software Failure Risk

  • medium

logo Digital.ai Platform

Focus area

Software Failure Risk

  • low

About

Professional Services Automation Software to streamline project execution and improve collaboration

Intelligent value stream solution to achieve digital transformation goals

Age

2010

Financials

PRIVATE

PRIVATE

Business Need

Total Processes
(we found evidences for)

32

25

Total Goals
(we found evidences for)

4

4

Top Processes

Evidences indicate better relative satisfaction


social media management

social media analytics


billing and invoice management



workflow management



engagement management

engaging and following up


sales document management

contract management

proposal & quote management


helpdesk management


knowledge management


customer feedback management



revenue cycle management



competitive intelligence


campaign analytics


campaign management

campaign analytics




business development


Top Goals

Goals Achieved

  • Acquire customers

  • Enhance customer relationships

  • Improve consistency

  • Scale best practices

  • See 1 more
  • Scale best practices

  • Improve ROI

  • Improve digital and social presence

  • Acquire customers

  • See 1 more

Top Channels

Channels Used

  • phone calls

  • mobile

  • mobile app

  • phone calls

  • mobile

  • mobile app

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

{{{rsh_C_1}}}

low

{{{rsh_C_1}}}

Security & Privacy Risk

medium

{{{rsh_C_1}}}

low

{{{rsh_C_1}}}

Integration Risk

medium

{{{rsh_C_1}}}

low

{{{rsh_C_1}}}

Migration Risk

medium

{{{rsh_C_1}}}

low

{{{rsh_C_1}}}

Business Setting