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Compare Upland Rant & Rave vs Enghouse Insights

Comparison Summary

For Upland Rant & Rave vs Enghouse Insights comparison, Our AI algorithm looked at 450 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using Upland Rant & Rave and Enghouse Insights to solve their respective business needs.

Pros and cons of Upland Rant & Rave and Enghouse Insights

Upland Rant & Rave is more suited to businesses that require Collecting Feedback and Engaging Conversational Surveys where as Enghouse Insights is focused towards Market Research and Helpdesk Management with Phone Calls .

logo Upland Rant & Rave

Focus area

Software Failure Risk

  • medium

logo Enghouse Insights

Focus area

Enghouse Insights is better than Upland Rant & Rave for

Software Failure Risk

  • medium

About

Customer Engagement & Experience Software for capturing feedback and actionable insights

Technology for data-driven decision making

Age

2010

Financials

PRIVATE

PRIVATE

Business Need

Total Processes
(we found evidences for)

18

18

Total Goals
(we found evidences for)

3

1

Top Processes

Evidences indicate better relative satisfaction


customer feedback management

measuring customer satisfaction

measuring net promoter score


engagement management

engaging and following up



helpdesk management



training & onboarding


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Improve consistency

  • Grow market share

Top Channels

Channels Used

  • phone calls

  • website

  • social media

  • Facebook

  • mobile

  • See 2 more
  • phone calls

  • website

  • social media

  • Facebook

  • mobile

  • See 2 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

No Data

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medium

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Integration Risk

medium

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low

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Migration Risk

medium

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medium

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Business Setting