Comparison Summary
This comparison report of Upland Rant & Rave vs. Qualtrics Customer Experience is based on a specific set of business needs and context. The comparison uses 3810 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Upland Rant & Rave and Qualtrics Customer Experience
Upland Rant & Rave, and Qualtrics Customer Experience belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Upland Rant & Rave covers Collecting Feedback, Engaging Conversational Surveys, Coaching, Funnel Analysis, etc.
Qualtrics Customer Experience focuses on Collecting Feedback, Engaging Conversational Surveys, Market Research, Loyalty Management, etc.
"Upland Rant & Rave has transformed our approach to customer feedback by giving us actionable insight across the business that positively impacts not only our customers, but our clients and colleagues. With real-time insight we’re able to put the cus...tomer at the heart of our business, while engaging our colleagues and delivering on our objectives. " - Lisa Hulme-Vickerstaff
"The Finder experience is a key differentiator for us, and partnering with Qualtrics ensures we stay one step ahead of the competition. " - Steve Lockwood
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
Qualtrics Customer Experience
Focus area
Qualtrics Customer Experience is better than Upland Rant & Rave for
Software Failure Risk
About
Customer Engagement & Experience Software for capturing feedback and actionable insights
Customer Experience Management to understand the customers’ experiences and take the right actions
Age
2010
2002
Financials
PRIVATE
SERIES C
Business Need
Total Processes
(we found evidences for)
18
57
Total Goals
(we found evidences for)
3
13
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Acquire customers
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Improve consistency
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Enhance customer relationships
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Acquire customers
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Grow market share
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Improve ROI
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Increase sales & revenue
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Increase customer life time value
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Improve brand engagement
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Build brand awareness
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Improve digital and social presence
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Scale best practices
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Launch new products
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Enter new markets internationally or locally
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Establish thought leadership
- See 10 more
Top Channels
Channels Used
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e-mail
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phone calls
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website
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promotions
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offline
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on premises
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social media
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support groups
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mobile
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text SMS
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point of sale
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mobile app
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chat
-
mass media
-
television
- See 12 more
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e-mail
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phone calls
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website
-
promotions
-
offline
-
on premises
-
social media
-
support groups
-
mobile
-
text SMS
-
point of sale
-
mobile app
-
chat
-
mass media
-
television
- See 12 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
