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Upland Rant & Rave vs Qualtrics: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of Upland Rant & Rave vs. Qualtrics is based on a specific set of business needs and context. The comparison uses 10064 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Upland Rant & Rave and Qualtrics

Upland Rant & Rave, and Qualtrics belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Upland Rant & Rave covers Collecting Feedback, Engaging Conversational Surveys, Coaching, Funnel Analysis, etc.

Qualtrics focuses on Customer Feedback Management, Engagement Management, Helpdesk Management, Market Research, etc.

"Rant & Rave has allowed me to change my business to make it more customer-focused. When you're getting the level of insight and detail that I'm getting out of my Rant & Rave dashboard it's an easy job to convince the company to invest in the custome...r experience. " - Alex Williams

"At Samsung, we make the most of studies. We test and validate everything. Qualtrics offers us a one-stop shop to centralise all data and questionnaires and allows us to standardise the entire study process. With 150 studies per year, this is precious " - Emmanuel Malard

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Upland Rant & Rave

Focus area

Software Failure Risk

  • medium

logo Qualtrics

Focus area

Qualtrics is better than Upland Rant & Rave for

Software Failure Risk

  • low

About

Customer Engagement & Experience Software for capturing feedback and actionable insights

Survey, Research & Experience Management Software | Qualtrics

Age

2010

2002

Financials

PRIVATE

SERIES C

Business Need

Total Processes
(we found evidences for)

18

109

Total Goals
(we found evidences for)

3

18

Top Processes

Evidences indicate better relative satisfaction


customer feedback management

measuring customer satisfaction

measuring net promoter score


engagement management

engaging and following up



contact list management



competitive intelligence


sales document management

proposal & quote management


knowledge management


sales call management


helpdesk management



training & onboarding



sending & publishing communications


tracking & monitoring communications


communication management

sending & publishing communications

tracking & monitoring communications


customise loyalty program


identify target customers


loyalty management

customise loyalty program

identify target customers


products & pricelist management


social media analytics


engaging on social media


scheduling post to social media


monitoring social media


social media management

social media analytics

engaging on social media

scheduling post to social media

monitoring social media


rating and review management


workflow management



generation of new leads


lead qualification: technographic


lead qualification

lead qualification: technographic



campaign management


lifetime value management


category management





content publishing


content management

content publishing



reputation management


identify skill gaps


create learning path


courses & assessment

identify skill gaps

create learning path



business development


international marketing




sales review & feedback



community building


advocacy management


trade show marketing



relationship management


customer case management



segmentation and targeting



conference call management


performance management


account management





motivation management


follower management



sales quota management


personalized marketing



Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Improve consistency

  • Enhance customer relationships

  • Acquire customers

  • Build brand awareness

  • Grow market share

  • Establish thought leadership

  • Scale best practices

  • Increase sales & revenue

  • Improve ROI

  • Improve brand engagement

  • Enter new markets internationally or locally

  • Increase customer life time value

  • Launch new products

  • Improve stakeholder relations

  • Improve digital and social presence

  • Improve internal communications

  • Manage risk

  • Improve consistency

  • Improve efficiency

  • See 15 more

Top Channels

Channels Used

  • e-mail

  • social media

  • offline

  • phone calls

  • promotions

  • website

  • trade shows

  • events

  • video

  • chat

  • mobile

  • review sites

  • user generated content

  • blogs

  • Twitter

  • causes and charity

  • Amazon

  • point of sale

  • Facebook

  • display advertisement

  • Slack

  • print media

  • magazine

  • movies

  • text SMS

  • G2crowd

  • LinkedIn

  • mobile app

  • on premises

  • Instagram

  • games

  • See 28 more
  • e-mail

  • social media

  • offline

  • phone calls

  • promotions

  • website

  • trade shows

  • events

  • video

  • chat

  • mobile

  • review sites

  • user generated content

  • blogs

  • Twitter

  • causes and charity

  • Amazon

  • point of sale

  • Facebook

  • display advertisement

  • Slack

  • print media

  • magazine

  • movies

  • text SMS

  • G2crowd

  • LinkedIn

  • mobile app

  • on premises

  • Instagram

  • games

  • See 28 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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low

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Security & Privacy Risk

No Data

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low

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Integration Risk

medium

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low

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Migration Risk

medium

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low

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Business Setting