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Upland Rant & Rave vs Spark Chart: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Upland Rant & Rave vs. Spark Chart is based on a specific set of business needs and context. The comparison uses 1072 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Upland Rant & Rave and Spark Chart

Upland Rant & Rave, and Spark Chart belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Upland Rant & Rave covers Collecting Feedback, Engaging Conversational Surveys, Coaching, Funnel Analysis, etc.

Spark Chart focuses on Collecting Feedback with Promotions, Social Media Management with Social Media, Training & Onboarding, Market Research with Promotions, etc.

"Exceptional service and memorable experiences are synonymous with the Fortnum & Mason brand, so understanding how customers feel about us is a key priority. We decided to work with Upland Rant & Rave because we know that they understand the importan...ce of capturing customer emotion in the moments that matter, even from those customers who don’t purchase. " - Zia Zareem-Slade

"We are helping clients in ways we never would have expected. There are templates for different consulting projects which makes setting up a project simple. Analysing results and creating reports for clients is brilliantly easy. " - Chris S

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Upland Rant & Rave

Focus area

Upland Rant & Rave is better than Spark Chart for

Software Failure Risk

  • medium

logo Spark Chart

Focus area

Spark Chart is better than Upland Rant & Rave for

Software Failure Risk

  • low

About

Customer Engagement & Experience Software for capturing feedback and actionable insights

Survey Software to uncover hidden knowledge & ideas

Age

2010

Financials

PRIVATE

Business Need

Total Processes
(we found evidences for)

18

29

Total Goals
(we found evidences for)

3

5

Top Processes

Evidences indicate better relative satisfaction


customer feedback management

measuring customer satisfaction

measuring net promoter score


engagement management

engaging and following up





helpdesk management


social media analytics


engaging on social media


scheduling post to social media


social media management

social media analytics

engaging on social media

scheduling post to social media


training & onboarding


sending & publishing communications


communication management

sending & publishing communications




workflow management



content management



Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Improve consistency

  • Enhance customer relationships

  • Acquire customers

  • Build brand awareness

  • Improve efficiency

  • Improve internal communications

  • See 2 more

Top Channels

Channels Used

  • promotions

  • social media

  • e-mail

  • website

  • text SMS

  • phone calls

  • Facebook

  • See 4 more
  • promotions

  • social media

  • e-mail

  • website

  • text SMS

  • phone calls

  • Facebook

  • See 4 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

No Data

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low

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Integration Risk

medium

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medium

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Migration Risk

medium

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low

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Business Setting