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Upsales vs BUSINESSNEXT (formerly CRMNEXT): 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Upsales vs. BUSINESSNEXT (formerly CRMNEXT) is based on a specific set of business needs and context. The comparison uses 3845 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Upsales and BUSINESSNEXT (formerly CRMNEXT)

Upsales, and BUSINESSNEXT (formerly CRMNEXT) belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Upsales covers Generation Of New Leads, Upselling, Lead Analytics, Engagement Management with Phone Calls, etc.

BUSINESSNEXT (formerly CRMNEXT) focuses on Lead Management with E-Mail, Service Management, Social CRM with Social Media, Collaboration with Social Media, etc.

"We plan to keep growing, so Upsales is essential for our business. " - Hoss Khosravi

"Technology and innovation have always been a critical focus area for the bank and that has been key towards achieving customer satisfaction. In keeping with this vision, we are delighted to integrate our banking systems with the CRMNEXT platform whi...ch will help automate and personalize processes, so that we can focus on meeting the unique needs of every customer and be even more strongly able to deliver stellar user experiences across the board. " - SOUMITRA SEN

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Upsales

Focus area

Upsales is better than BUSINESSNEXT (formerly CRMNEXT) for

Software Failure Risk

  • medium

logo BUSINESSNEXT (formerly CRMNEXT)

Focus area

BUSINESSNEXT (formerly CRMNEXT) is better than Upsales for

Software Failure Risk

  • low

About

Upsales | CRM & Marketing Automation platform for B2B companies

The #1 CRM For Banking And Insurance

Financials

SERIES A

SERIES A

Business Need

Total Processes
(we found evidences for)

37

24

Total Goals
(we found evidences for)

7

5

Top Processes

Evidences indicate better relative satisfaction


generation of new leads




engagement management

engaging and following up



workflow management


training & onboarding




account management


competitive intelligence





social media management

social media analytics



sales document management


helpdesk management


contact list management


campaign monitoring



campaign management

campaign monitoring




knowledge management


segmentation and targeting


calendar management


Top Goals

Goals Achieved

  • Acquire customers

  • Enter new markets internationally or locally

  • Increase sales & revenue

  • Enhance customer relationships

  • Grow market share

  • Scale best practices

  • Improve efficiency

  • See 4 more
  • Acquire customers

  • Improve efficiency

  • Improve ROI

  • Enhance customer relationships

  • Improve brand engagement

  • See 2 more

Top Channels

Channels Used

  • social media

  • e-mail

  • text SMS

  • offline

  • mobile

  • See 2 more
  • social media

  • e-mail

  • text SMS

  • offline

  • mobile

  • See 2 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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No Data

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Security & Privacy Risk

No Data

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No Data

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Integration Risk

medium

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low

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Migration Risk

medium

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low

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Business Setting