cuspera logo CUSPERA

Userback vs Cvent online survey: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of Userback vs. Cvent online survey is based on a specific set of business needs and context. The comparison uses 1723 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Userback and Cvent online survey

Userback, Cvent online survey, SurveyPro, Surveypal Platform, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Userback covers Collecting Feedback with Video, Automated Workflows, Collaboration with Video, Training & Onboarding with E-Mail, etc.

Cvent online survey focuses on Engaging Conversational Surveys with E-Mail, Collecting Feedback with Promotions, Event Management with Mobile, Helpdesk Management, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Userback

Focus area

Software Failure Risk

  • medium

logo Cvent online survey

Focus area

Cvent online survey is better than Userback for

Software Failure Risk

  • low

About

Real time customer feedback tool to collect feedback with video and screenshots

Online Web Survey Software for your simple and complex survey needs

Age

1999

Financials

PRIVATE

IPO

Business Need

Total Processes
(we found evidences for)

16

40

Total Goals
(we found evidences for)

3

9

Top Processes

Evidences indicate better relative satisfaction


customer feedback management



workflow management


training & onboarding


products & pricelist management


sales document management


helpdesk management


engagement management

engaging and following up


competitive intelligence



trade show marketing




community building


customer case management


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Improve efficiency

  • Improve brand engagement

  • Scale best practices

  • Increase sales & revenue

  • Improve ROI

  • Build brand awareness

  • Acquire customers

  • Enhance customer relationships

  • Improve stakeholder relations

  • Launch new products

  • Improve internal communications

  • See 6 more

Top Channels

Channels Used

  • e-mail

  • website

  • mobile

  • promotions

  • mobile app

  • offline

  • social media

  • video

  • games

  • on premises

  • chat

  • trade shows

  • events

  • causes and charity

  • See 11 more
  • e-mail

  • website

  • mobile

  • promotions

  • mobile app

  • offline

  • social media

  • video

  • games

  • on premises

  • chat

  • trade shows

  • events

  • causes and charity

  • See 11 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

No Data

{{{rsh_C_1}}}

low

{{{rsh_C_1}}}

Security & Privacy Risk

No Data

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Integration Risk

low

{{{rsh_C_1}}}

low

{{{rsh_C_1}}}

Migration Risk

medium

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Business Setting