Userback Overview
Userback empowers product teams with in-app surveys, feedback widgets, session replays, and feature portals. Valuable user insights are unlocked to increase conversion rates and improve retention.
Use Cases
Customers recommend Collecting Feedback, Collaboration, Automated Workflows, as the business use cases that they have been most satisfied with while using Userback.
Business Priorities
Improve Customer Satisfaction and Improve Efficiency are the most popular business priorities that customers and associates have achieved using Userback.
Userback Use-Cases and Business Priorities: Customer Satisfaction Data
Userback works with different mediums / channels such as Video, and E-Mail,
Userback's features include Widgets, Recording, Dashboard, etc.
Reviews
"I really like Userback. More importantly, my clients LOVE Userback. When I complete a website and send over a prototype, my clients can easily add feedback quickly with notes and annotations. It takes the guess work out for deciphering client feedba...ck." - Paul Impellizeri
Userback, Surveypal Platform, CustomerSure, Blue Platform, Unito, etc., all belong to a category of solutions that help Customer Feedback Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Userback
Top Industries
- Marketing and Advertising
- Information Technology and Services
- Human Resources
Popular in
- Small Business
- Enterprise
- Mid Market
Userback is popular in Marketing And Advertising, Information Technology And Services, and Human Resources and is widely used by Small Business, Enterprise, and Mid Market.
Comprehensive Insights on Userback Use Cases
How does Userback address your Collecting Feedback Challenges?
Why is Userback the best choice for Collaboration?
How does Userback address your Automated Workflows Challenges?
What makes Userback ideal for Onboarding?
9+ more Business Use Cases
11 buyers and buying teams have used Cuspera to assess how well Userback solved their Customer Feedback Management needs. Cuspera uses 781 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Feedback Management needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
I really like Userback. More importantly, my clients LOVE Userback. When I complete a website and send over a prototype, my clients can easily add feedback quickly with notes and annotations. It takes the guess work out for deciphering client feedback. Testimonial By Paul Impellizeri |
|
Userback is one of the services I love the most. Receiving feedback used to mean long emails, tons of print screens, and misunderstandings that lead to wasted work hours. With Userback we can provide a smoother experience to everyone involved. Testimonial By Paulo Faustino |
|
With Userback it is very easy to integrate feedback with our customers. The service allows us to provide customer support at the highest level Testimonial By Annmarie Woodworth |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Paul Impellizeri VP Great Big Digital Agency |
I really like Userback. More importantly, my clients LOVE Userback. When I complete a website and send over a prototype, my clients can easily add feedback quickly with notes and annotations. It takes the guess work out for deciphering client feedback. Testimonial By Paul Impellizeri |
|
Paulo Faustino Project Manager Modulus Web Design |
Userback is one of the services I love the most. Receiving feedback used to mean long emails, tons of print screens, and misunderstandings that lead to wasted work hours. With Userback we can provide a smoother experience to everyone involved. Testimonial By Paulo Faustino |
|
Annmarie Woodworth Special Event Coordinator Coloredge |
With Userback it is very easy to integrate feedback with our customers. The service allows us to provide customer support at the highest level Testimonial By Annmarie Woodworth |
Video
Userback Explainer Video
Frequently Asked Questions(FAQ)
for Userback
What is Userback?
Userback is a Customer Feedback Tool that helps to high-quality visual feedback in real-time, improve customer feedback, UAT and bug tracking with screenshots, comments and video screen capture. It helps to save time, build better products, improve efficiency, improve brand engagement, and enhance customer relationships.
It empowers customers to show exactly what they want with video and annotated screenshots, build better web applications, and resolve issues faster with visual feedback. It also collects customer feedback directly from the website with actionable data, ratings, comments and visual feedback.
Some of its features include Easily get visual feedback on any web page, give customers a voice with video feedback, Enhance visual feedback with comments, Manage customer feedback in one place, and more.
What is Userback used for?
What are the top features of Userback?
Who uses Userback?
What are Userback alternatives?
Where is Userback located?
Peers used Userback for Collecting feedback and collaboration
Userback Competitors
Userback Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| Analytics | Read Reviews (3) |
| Custom Reports | Read Reviews (203) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| Analytics | Read Reviews (3) |
| Custom Reports | Read Reviews (203) |
Software Failure Risk Guidance
?for Userback
Overall Risk Meter
Top Failure Risks for Userback
Userback Feeds
Userback Profile
Company Name
Userback
Company Website
https://www.userback.io/HQ Location
Rochedale, Brisbane, Queensland AU
Employees
01-10
Social
Financials
PRIVATE
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