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Userback vs Informizely platform: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of Userback vs. Informizely platform is based on a specific set of business needs and context. The comparison uses 1254 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Userback and Informizely platform

Userback, Informizely platform, SurveyPro, Surveypal Platform, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Userback covers Collecting Feedback with Video, Automated Workflows, Collaboration with Video, Training & Onboarding with E-Mail, etc.

Informizely platform focuses on Collecting Feedback with Website, Communication Management with Promotions, Promotion Management with Promotions, Discount Management with Promotions, etc.

"Userback is the perfect solution for capturing feedback about how our web pages are working. We recently used it during UAT to track bugs and capture suggestions from stakeholders " - David Hutson

"Positive from the first time you use it. Very easy to use and all targeting and customization options that we need are available. I've used this tool for 5 different companies now and haven't encountered any limitations yet. Highly recommended! " - Peter Abrahamse

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Userback

Focus area

Software Failure Risk

  • medium

logo Informizely platform

Focus area

Software Failure Risk

  • low

About

Real time customer feedback tool to collect feedback with video and screenshots

Survey Platform to Improve Website, Service and Conversion Rate

Financials

PRIVATE

PRIVATE

Business Need

Total Processes
(we found evidences for)

16

24

Total Goals
(we found evidences for)

3

6

Top Processes

Evidences indicate better relative satisfaction


customer feedback management



workflow management


training & onboarding


products & pricelist management


engagement management

engaging and following up


communication management

sending & publishing communications


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Improve efficiency

  • Improve brand engagement

  • Enhance customer relationships

  • Increase sales & revenue

  • Improve brand engagement

  • Build brand awareness

  • Improve efficiency

  • Acquire customers

  • See 3 more

Top Channels

Channels Used

  • promotions

  • website

  • e-mail

  • coupons

  • newsletter

  • mobile

  • user generated content

  • blogs

  • games

  • chat

  • See 7 more
  • promotions

  • website

  • e-mail

  • coupons

  • newsletter

  • mobile

  • user generated content

  • blogs

  • games

  • chat

  • See 7 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

No Data

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medium

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Security & Privacy Risk

No Data

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low

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Integration Risk

low

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low

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Migration Risk

medium

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medium

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Business Setting