Comparison Summary
This comparison report of Userback vs. Informizely platform is based on a specific set of business needs and context. The comparison uses 1254 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Userback and Informizely platform
Userback, Informizely platform, Surveypal Platform, CustomerSure, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Userback covers Collecting Feedback with Video, Automated Workflows, Collaboration with Video, Training & Onboarding with E-Mail, etc.
Informizely platform focuses on Collecting Feedback with Website, Communication Management with Promotions, Promotion Management with Promotions, Discount Management with Promotions, etc.
"Userback is the perfect solution for capturing feedback about how our web pages are working. We recently used it during UAT to track bugs and capture suggestions from stakeholders " - David Hutson
"Positive from the first time you use it. Very easy to use and all targeting and customization options that we need are available. I've used this tool for 5 different companies now and haven't encountered any limitations yet. Highly recommended! " - Peter Abrahamse
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
Real time customer feedback tool to collect feedback with video and screenshots
Survey Platform to Improve Website, Service and Conversion Rate
Financials
PRIVATE
PRIVATE
Business Need
Total Processes
(we found evidences for)
16
24
Total Goals
(we found evidences for)
3
6
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Improve efficiency
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Improve brand engagement
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Enhance customer relationships
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Increase sales & revenue
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Improve brand engagement
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Build brand awareness
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Improve efficiency
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Acquire customers
- See 3 more
Top Channels
Channels Used
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promotions
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website
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e-mail
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coupons
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newsletter
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mobile
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user generated content
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blogs
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games
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chat
- See 7 more
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promotions
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website
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e-mail
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coupons
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newsletter
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mobile
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user generated content
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blogs
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games
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chat
- See 7 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
